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15542 Discussions

Does anyone have a problem with the Quartus Prime GUI not starting?

TWatt3
Novice
734 Views

I am using Quartus Prime software 18.0 Lite version.​  When I start the Quartus Prime software, the initial Intel window pops up, but then nothing happens.  I tried re-booting my computer, but no change.  Any idea how to resolve this?

 

Thanks.

0 Kudos
6 Replies
TWatt3
Novice
371 Views

​Actually I am using Quartus Prime Lite 18.1 software

TWatt3
Novice
371 Views

​I uninstalled the Quartus software and reinstalled it.  Then the GUI opened properly.

 

Then I exited the software and tried to reopen it, now the GUI does not open.

 

Help!

AnandRaj_S_Intel
Employee
371 Views

Hi @TWatt3​ ,

 

Can you please provided environment details.

I have checked it with windows 10 and Ubuntu 14.04 lts environment.it's working fine for me.

 

Regards

Anand

TWatt3
Novice
371 Views

​Hi Anand,

 

I am using Windows 10.

 

It works the first time after I install the software, but not after that.  I suspect that some monitoring software IT is running may be preventing it from starting.  Still need to verify this.

 

Thanks.

 

Todd Watts

 

AnandRaj_S_Intel
Employee
371 Views

​Thanks for update Todd Watts.

 

Yes, It could be due to IT software. Can you disconnect your pc/laptop from office network and check. So that we can confirm if it is IT related issue or something else.

 

Regards

Anand

TWatt3
Novice
371 Views

​I ran the Quartus Prime software as administrator and now it works.

 

Thanks.

 

Todd Watts

 

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