Intel® Quartus® Prime Software
Intel® Quartus® Prime Design Software, Design Entry, Synthesis, Simulation, Verification, Timing Analysis, System Design (Platform Designer, formerly Qsys)
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FlexLM License error with Prime Pro v22.1

GLT1
New Contributor I
263 Views

Hello,

 

I just installed v22.1 for Linux and when I launch quartus I get the following errors:

Warning (292000): FLEXlm software error: No socket connection to license server manager. Feature: quartus_pro License path: < correct path to license server> FlexNet Licensing error:-7,10015

 

Quartus opens up but cannot connect to the license server and only has Cyclone 10 devices available for selection.

 

I also have v21.3 installed and the license works fine for that version.  The license value is set in the ALTERAD_LICENSE_FILE environment variable, so both versions are reading the same variable.

 

We just recently upgraded the FlexLM license server to v11.16.2 to resolve a licensing issue we were having with v21.3 which is described here: https://www.intel.com/content/www/us/en/support/programmable/articles/000086729.html

 

 

Thank you,

Terry

 

 

 

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1 Solution
AR_A_Intel
Employee
242 Views

Hi

 

Could you help to upgrade the license daemon software to the newer version and try it.

https://www.intel.com/content/www/us/en/software-kit/709649/license-daemon.html

 

Please stop and restart the server after upgrade. Shutdown/kill all the license service and restart server and client back from ground zero to see if it works?

You need to allow the firewall access to the port number from both server and client machine.

2) Make sure the port used by license server or vendor daemon is not blocked.


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3 Replies
AR_A_Intel
Employee
243 Views

Hi

 

Could you help to upgrade the license daemon software to the newer version and try it.

https://www.intel.com/content/www/us/en/software-kit/709649/license-daemon.html

 

Please stop and restart the server after upgrade. Shutdown/kill all the license service and restart server and client back from ground zero to see if it works?

You need to allow the firewall access to the port number from both server and client machine.

2) Make sure the port used by license server or vendor daemon is not blocked.


GLT1
New Contributor I
234 Views

Updated the daemon software to v11.18.2 and it fixed the problem.

 

Thank you!

AR_A_Intel
Employee
229 Views

You're welcome, it's been my pleasure helping you. Hope all is well. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you


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