Intel® Quartus® Prime Software
Intel® Quartus® Prime Design Software, Design Entry, Synthesis, Simulation, Verification, Timing Analysis, System Design (Platform Designer, formerly Qsys)
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HDMI IP giving an error about clock

MATRIX7878
New Contributor I
2,943 Views

Hello,

 

     I recently wrote in to report a problem I had with Quartus 23.2 Windows 11 and generating an HDMI IP example.  I installed Quartus 23.4 Windows 11 and I still cannot get an example to generate.  I get the errors attached and am using the settings also attached.  Any help would be appreciated.

 

Thank you,

 

Drew

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ZH_Intel
Employee
2,827 Views

Hi Drew,


Thank you for reaching out.

Apologize for the delayed response as we encounter some technical difficulty.

Just to let you know that Intel has received your support request and currently we are confirming the details with our internal team.

I shall come back to you with findings.

 

Thank you for your patience.

 

Best Regards,

ZH_Intel


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MATRIX7878
New Contributor I
2,820 Views

Hello,

 

     Thank you for letting me know.  I will wait.

 

Drew

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ZH_Intel
Employee
2,750 Views

Hi Drew,

 

Good day.

Thank you for your patience.

At the moment, we do not observe any error during generating design example.

Allow me to clarify some items below first:


Q1. May I know which Windows operating version you are using?


Q2. Do you have multiple Quartus version install in the same operating system?


Please make sure that you have sufficient storage in your operating system to generate example design.

Insufficient storage may also lead to error during generating example design.


Looking forward to hear back from you so that we can proceed for next step.

Thank you. 

Best Regards,

ZH_Intel


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MATRIX7878
New Contributor I
2,744 Views

Hello,

 

     I am using Windows 11 version 23H2.

 

     No, I only am using Quartus 23.4.

 

     I have over 50 GB of space.  I can generate other examples from different IP's, but not the display IP's.

 

Thank you,

 

Drew

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ZH_Intel
Employee
2,646 Views

Hi Drew,

 

Good day.

Thank you for your reply.

I have found the same error as what you are experiencing.

After running some test, we found that this error occurs when selecting "Custom Development Kit" in the target development kit option in IP Parameter Editor in Quartus software.

ScreenshotScreenshot        Screenshot2Screenshot2

 

To workaround for this issue, you may generate the example design by selecting either "No Development Kit" or "Agilex 7 FPGA Development Kit"

in the target development kit option in IP Parameter Editor.

If you are using custom development kit, you can generate with above selection then you will need to re-assign the pin assignment in order for design example to work on you custom development board.

 

I have filed in this case to our internal team and they are running investigation on this.

This bug will be fixed in the future release of Intel® Quartus® software.

 

Thank you Drew and appreciate your input in reporting this error.

 

With that, do you still have further inquiries on this case?

Is there anything else I can help you with regards to this case?

 

Best Regards,

ZH_Intel

 

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ZH_Intel
Employee
2,594 Views

Hi Drew,

 

Good day.

I wish to follow up with you about this case.

Do you still have further inquiries on this case?

Is there anything else I can help you with regards to this case?

If there is no further inquiries, I will transition this thread to community support. 


Thank you.

Best Regards,

ZH_Intel


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MATRIX7878
New Contributor I
2,585 Views

Hello,

 

     Apologies for not responding sooner, I did not get a notification that I had a new answer.  It was a bug due to the board selected.  Thank you for letting me know.  I will fix it appropriately.  Glad that I found this.

 

Drew

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MarvLing
Beginner
2,153 Views

Hi Drew,

 

I am at the exact same point as you are. Did you ever progress and were successful getting the RX-TX example design to work?

I was able to generate the example design but not yet to run it on the Intel® Stratix® 10 SX SoC Entwicklungskits.

 

Marvin

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MATRIX7878
New Contributor I
2,128 Views

Hi Marvin,

 

     Sadly no.  I could not find any real non-IP examples since HDMI is a paid service either.  Luckily, there is a GitHub for a different FPGA that has Verilog code for HDMI that I am trying to implement in VHDL.  It does not have I2C communication, but it is not mandatory apparently for HDMI: GitHub - sipeed/TangPrimer-25K-example: TangPrimer-25K-example project

 

Good luck,

 

Drew

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MarvLing
Beginner
2,079 Views

Hi Drew,

 

I was actually able to run the example design on a Stratix 10 1SX280LU2F50. But it does not pass through any video signals. My laptop recognizes the HDMI RX as a video sink.

I quadruplechecked the pinout now but i still suspect something in that area.

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MATRIX7878
New Contributor I
2,049 Views

Hi Marvin,

 

     The Stratix 10 is far beyond my price range, but if I am understanding correctly, you are trying to send a data signal from the FPGA to your laptop.  That is not possible as the laptop HDMI is transfer only.  It cannot accept HDMI in.  I hope that clears a few things up if I am understanding correctly.  If you knew that, my apologies.

 

Drew

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ZH_Intel
Employee
2,569 Views

Hi Drew,

 

Good day.

Most welcome. Glad that to be able to assist you with this case.

With that, I will now transition this thread to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread.  


Stay safe, and I hope you have a great day.

Thank you.

Best Regards,

ZH_Intel


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