Intel® Quartus® Prime Software
Intel® Quartus® Prime Design Software, Design Entry, Synthesis, Simulation, Verification, Timing Analysis, System Design (Platform Designer, formerly Qsys)
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Quartus Prime license rehost fails

AriKo
Beginner
220 Views

Hello,

 

I tried to rehost my Quartus (18.1) license to a new laptop.

 

This is what I got:
"The host information cannot be updated as there are no available Rehost on one or more licenses".

Seems that I'm not allowed to rehost license by myself.

 

-Ari

 

0 Kudos
8 Replies
AriKo
Beginner
199 Views

..continues.

I made ticket to Intel support how to solve this. I got following answer:

"Post your question in the forum, and at the earliest time your inquiry will be addressed by one of our engineers"

This is a bit surprising. Is all Quartus support now happening via discussion forum?

 

 

 

AR_A_Intel
Employee
183 Views

Hello

 

Welcome to Intel forum. To further checking, provide

Name :

Email Address :

Company/University Name :

Company/University Address :

NICID(Mac Add) :

computer name:

 

For privacy, reply/attach your file in private message.


AriKo
Beginner
173 Views

Hello,

 

 

Name : Ari Korpela

Email Address : ari.korpela@fi.abb.com

Company/University Name :ABB

Company/University Address :ABB Drives, Hiomotie 13, 00381 Helsinki, Finland

NICID(Mac Add) :98FA9B02223D

computer name:98FA9B02223D

New Mac:88A4C2631A5C

 

BR, Ari

AriKo
Beginner
171 Views

Oops. Didn't mean to make public reply. You can remove info above once this case is solved.

AR_A_Intel
Employee
144 Views

Upon checking with customer service team. The license has been rehosted to the new NICID.


AriKo
Beginner
132 Views

Thanks. Rehost has been done and new license is working.

AR_A_Intel
Employee
131 Views

Sounds good, hope everything is working well at your side. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you


AEsqu
Novice
128 Views

You should really remove all the sensitive info!

Reply