SignalTab Crashes in Quartus Prime Pro 21.4

[YousefSherif]

When using SignalTab the tool crashes. I found that this error happened when I used pin_AE19 as the input clock to the design. It is 100 MHz.

I'm working with Cyclone 10Gx part no. 10CX105YF672E5G.

 Here is the error report:

Problem Details
Error:
Internal Error: Sub-system: CHI, File: /quartus/sld/chi/chi_aji_hierarchical_access.cpp, Line: 491
Can't operate on nodes that haven't been opened.
Stack Trace:
Quartus 0x3f3ff: CHI_AJI_HIERARCHICAL_ACCESS::lock_node + 0x2f (sld_chi)
Quartus 0x12108: CHI_CONTROL_NODE2::batch_access + 0x28 (sld_chi)
Quartus 0x14334: CHI_CONTROL_NODE_STP_V6::get_node_crc_value + 0x1a4 (sld_chi)
Quartus 0x24b7e: CHI_CONTROL_NODES_SCAN::scan_device + 0xa4e (sld_chi)
Quartus 0x2411d: CHI_CONTROL_NODES_SCAN::rescan + 0xd (sld_chi)
Quartus 0xeb4f9: SEDQ_INSTANCE_WIDGET::on_update + 0x3c9 (sld_sedq)
Quartus 0x106745: SEDQ_INSTANCE_WIDGET::qt_static_metacall + 0x85 (sld_sedq)
Quartus 0x202b76: QObject::event + 0x146 (Qt5Core)
Quartus 0x3a5c4: QWidget::event + 0xf34 (Qt5Widgets)
Quartus 0xdcb66: QFrame::event + 0x36 (Qt5Widgets)
Quartus 0x81c2d: SEDQ_INSTANCE_WIDGET::event + 0x4d (sld_sedq)
Quartus 0x1737c: QApplicationPrivate::notify_helper + 0x13c (Qt5Widgets)
Quartus 0x1531e: QApplication::notify + 0xa6e (Qt5Widgets)
Quartus 0x1dae38: QCoreApplication::notifyInternal2 + 0xb8 (Qt5Core)
Quartus 0x1dd3d8: QCoreApplicationPrivate::sendPostedEvents + 0x228 (Qt5Core)
Quartus 0x5a50e: qt_plugin_query_metadata + 0x1dee (qwindows)
Quartus 0x22835d: QEventDispatcherWin32::processEvents + 0xbd (Qt5Core)
Quartus 0x5a4e8: qt_plugin_query_metadata + 0x1dc8 (qwindows)
Quartus 0x1d6c60: QEventLoop::exec + 0x1a0 (Qt5Core)
Quartus 0x1d9b2a: QCoreApplication::exec + 0x14a (Qt5Core)
Quartus 0x2c6e: qgq_main + 0x7e (quartus)
Quartus 0x277b8: msg_main_thread + 0x18 (ccl_msg)
Quartus 0x28772: msg_thread_wrapper + 0x82 (ccl_msg)
Quartus 0x2ac13: mem_thread_wrapper + 0x73 (ccl_mem)
Quartus 0x25415: msg_exe_main + 0x175 (ccl_msg)
Quartus 0x4486: WinMain + 0x156 (quartus)
Quartus 0x39b1: __scrt_common_main_seh + 0x105 (quartus)
Quartus 0x1257c: BaseThreadInitThunk + 0x1c (KERNEL32)
Quartus 0x5aa67: RtlUserThreadStart + 0x27 (ntdll)

End-trace

Executable: quartus
Comment:
None

System Information
Platform: windows64
OS name: Windows 11
OS version: 10.0.22621

Quartus Prime Information
Address bits: 64
Version: 23.2.0
Build: 94
Edition: Pro Edition

[Nurina]

Hi,

Thank you for using Intel Communities.

Can you share your design?

Regards,

Nurina

[Nurina]

Hi,

From a past case this problem has been solved by running a new compilation.

Can you try to delete the db files and then run a new compilation to see if the problem happens again?

Regards,

Nurina

[Nurina]

Hi,

We have not received a reply from you. As such, I now transition this thread to community support. If you have a new question, Feel free to open a new thread or login to ‘ https://supporttickets.intel.com ’, view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. The community users will be able to help you on your follow-up questions.

Please let me know of any inconvenience so that I may improve your future service experience.

Have a great day!

Best regards,

Nurina

p/s: If any answer from the community or Intel Support are helpful, please feel free to give best answer or rate 4/5 survey.

[YousefSherif]

It was solved, thanks.