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483 Discussions

RocketBoards.org not able to access from our network

raju1421
New Contributor I
1,303 Views

Hi ,

 

We are not able to access the webpage of RocketBoards.org from past few days.

 

We are observing the below error.

(This site can't be reached and refused to connect).

 

Provide any suggestions on above issue.

 

Thanks & Regards

Satrasala Raju

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6 Replies
Jeet14
Employee
1,280 Views

Hi Raju,


Please try again with below link.

https://www.rocketboards.org/foswiki/Main/WebHome


Are you trying from the company network or VPN? Did you tried on phone or home network?

Also share the country region from which you are trying to access?


Regards

Jeetesh


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raju1421
New Contributor I
1,262 Views

Hi Jeetesh,

 

Thanks for the reply !!

 

We are trying to access the rocket boards webpage from our company network.

In Mobile Phone its working.

 

Country is India.

 

Thanks & Regards

Satrasala Raju

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Jeet14
Employee
1,253 Views

Hi Raju,


Thanks for the update that rocketboards.org is accessible from the phone but not working from the company network.


I suggest you to contact your company IT person to check why you are not able to access from the company network. IT person can help you on this.


Let me know the status after checking with your IT person.


Regards

Jeetesh


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raju1421
New Contributor I
1,246 Views

Hi Jeetesh,

 

Thanks for the reply.

We have contacted our IT person,

Reply from IT Person:

They have to put our public ip address in whitelist.

It's getting blocked from there side

 

Let me know what are the further steps.

 

Thanks & Regards

Satrasala Raju

 

 

 

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Jeet14
Employee
1,223 Views

Hi Raju,


I discussed internally on your issue.

But it seems the issue is at your IT team side. This is something which they need to check their system/fireball which is blocking to accessing the rocketboards.org.


Rocketboards.org is open sites and easy to access for anyone who have account on it in India even you also checked on phone.


Regards

Jeetesh


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Jeet14
Employee
1,151 Views

Hi,

 

If you have any other question on the matter, please let me know.

 

Regards

Jeetesh


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