Intel Unison Not Connecting to Internet

[Ben25]

I've installed Intel Unison but every time I start the app, it says "check that your PC is connected to the internet" and will not let me proceed further. My computer does have internet, as every other internet service works. I've done Windows updates, and that hasn't fixed the problem. I've also checked that the app isn't being blocked by Windows Firewall. Thus far the app has yet to start. My PC should also meet the requirements to run the app.

I've looked everywhere for a solution, but I haven't found anything that has worked.

My PC:

Dell XPS 15 9520 (2022)

OS: Windows 11. Version 10.0.22631 Build 22631

Processor: 12th Gen Intel(R) Core(TM) i9-12900HK, 2500 Mhz, 14 Core(s), 20 Logical Processor(s)

x64 based PC

BIOS Version/Date: Dell Inc. 1.22.0, 3/6/2024

Region: United States

[Mike_Intel]

Hello Ben25,

Thank you for posting in Intel community Forum.

Kindly check this link if this can help with the issue that you encounter.

https://www.intel.com/content/www/us/en/support/articles/000097046/software.html

You may also check the system requirement of Unison:

https://www.intel.com/content/www/us/en/support/articles/000092322/software/software-applications.html

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hello Ben25,

I hope this message finds you well. 

Were you able to check the previous post?

Please let us know if you still need assistance.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hello Ben25,

I hope you are having a good day.

I am sending another follow up to check if you were able to open the link that we provided. 

Since we have not heard back from you, I need to close this inquiry. 

If you need further assistance, please post a new question as this thread will no longer be monitored. 

Thank you and have a great day. 

Best regards,

Michael L.

Intel Customer Support Technician