I am getting "Critical Error" messages which I have not determined the source of, but after this computer notified MSOFT about it MSOFT replied that they couldn't help me with that problem, but during their troubleshooting they noticed that my board and BIOS do not exactly match. They recommended that I update my bios. I asked for help on that and got an excellent answer with some links. I did not have time to do it then as we have two other computers here with problems that I had to take care of first. Now I have lost that info and have to start over. I hope this is this is the right place to ask for help on this. The builder has long since absconded.
Here are the instructions how to update the bios in a most efficient and reliable method:
Try a bios recovery using a formatted USB media.
Instructions for Recovery BIOS Updates
In the unlikely event that a BIOS update is interrupted, it is possible the BIOS may be left in an unusable state. The recovery process requires the chassis to be opened to remove the onboard BIOS Configuration Jumper.
WARNING: This process is intended to be performed by a trained technician.
Recovery with Formatted USB Stick
1. Copy the recovery file (*.bio) to a formatted usb disk.
2. Place the usb disk in the target system.
3. Shut down the system and unplug AC power.
4. Open the chassis and remove the BIOS Configuration Jumper. See the Technical Product Specification for details including the location of this jumper.
5. Power the system on.
6. Wait 2-5 minutes for the update to complete. When the usb drive LED is lit, the system is copying the recovery code into the FLASH device.
7. System will either turn off when the recovery process is completed or it will prompt you to turn off the system.
8. Remove usb disk
9. Replace the BIOS Configuration Jumper.
10. Restart system.
Note: these can be found on:
Website: http://downloadmirror.intel.com/17197/eng/BIOS%20Update%20Readme.pdf http://downloadmirror.intel.com/17197/eng/BIOS%20Update%20Readme.pdf
All the best,