6700 HQ

[PVale]

Hey guys

I have a Lenovo Y700!!

Intel i7 6700 HQ

the problem is that whenever my laptop battery goes below 30% the processor rate is stuck at 0.75-0.78 Ghz!!

I have tried updating Bios , factory ressetting then updating windows ,going to settings and changing the max processor rate but nothing changed!I even run hardware scans and it shows nothing!!

Please can anyone help me out!!

[AlHill]

Windows 10? If so, look at Settings, System, Battery.

Doc

[PVale]

yes windows 10!!

I have tried that and have kept my laptop on high performance mode but still no upscaling in processor rate!! a

[PVale]

Yes i have tried that and have kept my laptop on high performance mode but still no upscaling in processor rate!! a

[PVale]

Although in safe mode it runs at its base clock speed of 2.6 Ghz even on low battery!!

[idata]

Thank you very much to Al Hill for the information provided previously.

Hi Pulkit_Valecha: Thank you very much for joining the Intel® Graphics communities. In order to try to fix the problem we can try to re-install the chipset driver, I looked for it but there are different versions for Y700, on the link below you will be able to download it:https://support.lenovo.com/au/en/ https://support.lenovo.com/au/en/ If the problem remains after that then we recommend to get in contact with Lenovo directly for further technical or warranty assistance, they might have additional steps to try in order to resolve the problem:http://support.lenovo.com/au/en/contactus http://support.lenovo.com/au/en/contactus Any further questions, please let me know. Regards,Alberto R