Intel Speed Optimizer 2.0 not supported on i5 13600k

[ols_de]

Hey, 

i wanted to overclock my i5 13600k with the XTU Software, using the Speed Optimizer 2.0, but it states "Intel Speed Optimizer 2.0 not supported". This is weird, because I can oc manually and everything is working fine. My Motherboard is the Gigabyte Z690 Gaming X DDR4. 

Thanks for your help!

[DeividA_Intel]

Hello ols_de, 

Thank you for posting on the Intel® communities. Thank you for the information provided, I will proceed to check the issue internally and post back soon with more details. 

Best regards, 

Deivid A.  

Intel Customer Support Technician 

[Jose_Intel]

Hello @ols_de

Thank you for patiently waiting.

Please answer the following:

·      What is the current Intel XTU version?

·      Was the Speed Optimizer 2.0 working before with this version or with an older one?

·      Please attach a screenshot showing the error/message.

Also, in order to have more information about your system, please download, install and run Intel® System Support Utility for Windows. Make sure you check “Everything” before you scan, then save the report and attach it to your response.

Best regards,

Jose B.

Intel Customer Support Technician

[ols_de]

Hey, thanks for the reply! 

- I'm currently running on XTU v7.14.0.15

- I never tried the speed optimizer before. This is my first time.

- The screenshot and report are attached. 

FYI: When I start XTU, I can press "Optimize Now" once, but then the button is grayed out and the error message appears.

[Jose_Intel]

Hello ols_de

Thank you for your reply.

Please allow us to continue our investigation internally, we will let you know as soon as we have any update.

Best regards,

Jose B.

Intel Customer Support Technician

[MassimoP]

Hi
Same issue here. Cant access automatic overclock or speed optimizer feature declared as not supported. I have an i5 13600k on an msi z790 p wifi motherboard

[SpikeMoon]

Hi Intel,

Today I updated XTU and I faced exactly same error as thread owner (before update everything worked just fine). I got i5 13600KF on motherboard MSI PRO Z790-A WIFI. I'm looking forward for solution.

Kind regards.

[Billy4]

I too face the same problem 13600k and MSI Z790 p wifi MB. used the intel OC until your last update now says speed optimizer 2.0 is not supported? whats changed??

[Billy4]

Same problem for me too always worked untill the last software update..

[vxsh]

I have the same issue with a 13600KF and MSI Z790-P

[noobster]

seeing all the forums I think its safe to say the software is having issues with the i5-13600k/kf chips. I just got a brand new i5-13600k with a z690 motherboard and downloaded the app only for the optimize now button to go from blue to grey and say its not supported

[ols_de]

Update: 

When I tried the Speed Optimizer 2.0 today, it worked. 
There was no update (as far as I can tell), it’s still the same Version 7.14.0.15.

Maybe for you guys it’s working again as well.

[ebodur]

Indeed - issue seems to be resolved as of 1/26/2024.

[Billy4]

yes its now working thanks

[Alberto_R_Intel]

ols_d, Thank you very much for your response.

Perfect, it is great to hear that the Intel®  Speed Optimizer 2.0 is now working with no problems.

Any other inquiries, do not hesitate to contact us again.

Regards,

Albert R.

Intel Customer Support Technician