Mobile and Desktop Processors
Intel® Core™ processors, Intel Atom® processors, tools, and utilities
16794 Discusiones

Intel XTU does not recognize i5 2500k

EEric6
Principiante
7.405 Vistas

I have MB = Intel DP67BG (latest BIOS) and CPU = i5 2500k.

The latest version of XTU does not read any of the processor specs (cores, freq, temp etc). Intels system diag analysis confirms the i5-2500k, but XTU does not show any info and blocks advanced features.

See pic of XTU attached.

See SSU.exe results attached for more system info

0 kudos
6 Respuestas
idata
Empleados
5.865 Vistas

Hi OverTheEDJ,

 

 

Please try with these instructions:

 

New exported profiles are not getting imported in the older version of the XTU.

 

  1. If Intel® Extreme Tuning Utility is upgraded, system need a restart to uninstall the build
  2. MEI driver on windows 7 system requires

 

"KMDF 1.11 update for Win7" · Install "KMDF 1.11 update for Win7"(http://www.microsoft.com/enus/download/details.aspx?id=38423 http://www.microsoft.com/enus/download/details.aspx?id=38423 ) before installing XTU!

 

 

Regards,

 

Hellen.

 

EEric6
Principiante
5.865 Vistas

I was able to get the XTU to read my CPU stats, however the Advanced Tuning Section does not expand to sub menus (cores, memory etc). i am not able to edit any of these features. The advanced tuning section is seemingly disabled and does not give me access. I agreed to the initial warning when entering this section.

idata
Empleados
5.865 Vistas

Hi OverTheEDJ,

 

 

Could you please send me a picture of it in order to investigate more about this issue you are getting?

 

 

Regards,

 

Hellen.

 

EEric6
Principiante
5.865 Vistas

Se the attached pic. The advanced tuning section does not expand to show sub menus (core, memory etc.)

idata
Empleados
5.865 Vistas

Hi OverTheEDJ,

 

 

Let's try reinstalling the application,

 

Please uninstall the application, and install it again. Please try a clean installation.

 

 

Regards,

 

Hellen.

 

idata
Empleados
5.865 Vistas

Hi OverTheEDJ,

 

 

Thought I would just check in and find out if you need further assistance on this matter.

 

 

Regards,

 

Hellen.

 

Responder