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Intel XTU does not recognize i5 2500k

EEric6
Beginner
7,393 Views

I have MB = Intel DP67BG (latest BIOS) and CPU = i5 2500k.

The latest version of XTU does not read any of the processor specs (cores, freq, temp etc). Intels system diag analysis confirms the i5-2500k, but XTU does not show any info and blocks advanced features.

See pic of XTU attached.

See SSU.exe results attached for more system info

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6 Replies
idata
Employee
5,853 Views

Hi OverTheEDJ,

 

 

Please try with these instructions:

 

New exported profiles are not getting imported in the older version of the XTU.

 

  1. If Intel® Extreme Tuning Utility is upgraded, system need a restart to uninstall the build
  2. MEI driver on windows 7 system requires

 

"KMDF 1.11 update for Win7" · Install "KMDF 1.11 update for Win7"(http://www.microsoft.com/enus/download/details.aspx?id=38423 http://www.microsoft.com/enus/download/details.aspx?id=38423 ) before installing XTU!

 

 

Regards,

 

Hellen.

 

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EEric6
Beginner
5,853 Views

I was able to get the XTU to read my CPU stats, however the Advanced Tuning Section does not expand to sub menus (cores, memory etc). i am not able to edit any of these features. The advanced tuning section is seemingly disabled and does not give me access. I agreed to the initial warning when entering this section.

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idata
Employee
5,853 Views

Hi OverTheEDJ,

 

 

Could you please send me a picture of it in order to investigate more about this issue you are getting?

 

 

Regards,

 

Hellen.

 

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EEric6
Beginner
5,853 Views

Se the attached pic. The advanced tuning section does not expand to show sub menus (core, memory etc.)

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idata
Employee
5,853 Views

Hi OverTheEDJ,

 

 

Let's try reinstalling the application,

 

Please uninstall the application, and install it again. Please try a clean installation.

 

 

Regards,

 

Hellen.

 

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idata
Employee
5,853 Views

Hi OverTheEDJ,

 

 

Thought I would just check in and find out if you need further assistance on this matter.

 

 

Regards,

 

Hellen.

 

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