Mobile and Desktop Processors
Intel® Core™ processors, Intel Atom® processors, tools, and utilities
공지
FPGA community forums and blogs on community.intel.com are migrating to the new Altera Community and are read-only. For urgent support needs during this transition, please visit the FPGA Design Resources page or contact an Altera Authorized Distributor.
16851 토론

Looking for Reliable Third-Party Repair Service for Intel NUCs in India

ForumResearcher
초보자
1,073 조회수

Hi all,
I have several Intel NUC devices with expired warranties. Unfortunately, both Intel and ASUS have denied service for these units. I’m now looking for a reliable third-party repair service in India that specializes in Intel NUCs.
If anyone has recommendations or has had a good experience with a service provider, please share the details. Your help would be much appreciated!

0 포인트
6 응답
ACarmona_Intel
893 조회수

Hello PForumResearcher,

 

Thank you for posting in our communities.

 

In order for me to provide you the appropriate information, please share with me the specific models of your NUC's.

 

Best regards,

Carmona A.

Intel Customer Support Technician


0 포인트
ACarmona_Intel
856 조회수

Hello ForumResearcher,


I am checking in with you to see if you already have the information that I requested in order for me to continue to further investigate our issue.


Thank you!


Best regards,

Carmona A.

Intel Customer Support Technician


ForumResearcher
초보자
848 조회수

Thanks for the response! I have several models of Intel NUCs, and the issues vary across devices. Here's a list of some of the models and the problems I've encountered:

Intel NUC7i5BNH , Intel NUC8i5BEH

Issue: The unit doesn't boot when powered on, and there is an issue with fan noise

0 포인트
ACarmona_Intel
824 조회수

Hello PForumResearcher,


Thank you for sharing with me the information that I need.


Please allow me time to check internally what I can do for you. I will get back to you as soon as I already have an answer to your query.


Best regards,

Carmona A.

Intel Customer Support Technician


0 포인트
ACarmona_Intel
772 조회수

Hello ForumResearcher,

 

Thank you so much for patiently waiting on my response.

 

Kindly check the link below, it contains our partnered distributor, as they occasionally handle service repairs.

 

 

Furthermore, just for your information, our NUC support has already been transitioned to ASUS. For more information, you may also check out this link: Customer Support Services for Intel® NUC Products Has Transitioned to ASUS as of January 16, 2024.

 

Best regards,

Carmona A.

Intel Customer Support Technician

 

0 포인트
ACarmona_Intel
748 조회수

Hello ForumResearcher,


I hope you are doing well.


Since I have not heard back from you, I will now be closing our case.


If, in case you are just busy and still needed assistance, please submit a new question on our community: https://community.intel.com/, as this thread will no longer be monitored.


Thank you.


Best regards,

Carmona A.

Intel Customer Support Technician


0 포인트
응답