NUC 12 Dragon Canyon powers on then off

[Macmarkup]

Hi all,

My NUC 12 Dragon Canyon powered off during a GPU intensive session.

It now powers on briefly then off.

No access to bios. Fans not clogged up. No visible damage to wires or cables.

Any help greatly appreciated. 

[Earl_Intel]

Hello Macmarkup,

Thank you for posting in the communities!

As much as we would love to further assist you on this, unfortunately all Technical and Warranty Support for Intel’s NUC 7 through NUC 13 Systems has transitioned to ASUS as of January 16, 2024, please contact https://www.asus.com/support All software, firmware, BIOS support, and security advisories will be supported through ASUS as well.

For more information you can check Customer Support Services for Intel® NUC Products Has Transitioned to ASUS as of January 16, 2024

With that being said, I will now close this inquiry now. In case you need assistance on other Intel Products, please submit a new question as this thread will no longer be monitored.

Best regards,

Earl E.

Intel Customer Support Technician