i7-4790k question

[FMari6]

I have an i7-4790k cpu that was dead from the start. I've checked the FPO and ATPO numbers in warranty center but it says it can't find the product.

Should i be worried?

Purchased it from an online retailer.

[Silvia_L_Intel1]

Hello DeNeDe, please contact our technical team. On the following URL you will be able to find the phone number from the technical support of your area. http://www.intel.com/p/en_US/support/contactsupport Contact Support

You can also submit a web ticket to request an RMA. Remember that the processor or the motherboard needs to be under warranty.

https://servicerequestmgmt.intel.com/webticketui/emailpage.aspx?lang=en-us https://servicerequestmgmt.intel.com/webticketui/emailpage.aspx?lang=en-us