i9 11900f

[CapuchoA]

I bought an i9 11900F which has caused me constant crashes in games and Windows restarts. When I manage the processor's power from the Windows "Power Plan" tool at 99%, the processor works at its base speed of 2.50Ghz when it is limited, but when I set it to 100% and the processor runs at higher Ghz, the constant crashes start, even in cinebench

Test my components with SSU for better help

[Ernesto_C_Intel1]

Hi CapuchoA, 

Thank you for posting in Intel Communities. 

In order for me to better investigate the issue, I would like to clarify the following: 

a. To avoid duplicating your previous troubleshooting, I would like to ask what other steps were taken to troubleshoot this issue aside from managing the power plan settings of the system? 

b. Was the processor purchased less than 30 days ago?

c. Is there any sign of physical damage on the processor?

Regards, 

Ernesto C. 

Intel Customer Support Engineer

[Ernesto_C_Intel1]

Hi CapuchoA,

I would like to follow-up on my previous message.

Let me know if you need more time to answer? 

Regards, 

Ernesto C. 

Intel Customer Support Engineer

[Ernesto_C_Intel1]

Hi CapuchoA,

I haven't received your response from my previous post. 

If you still need assistance, feel free to create another post or contact Intel Customer Support directly

Intel Customer Support: https://www.intel.com/content/www/us/en/support.html

Regards, 

Ernesto C. 

Intel Customer Support Engineer