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Hello samurai_X,
Thank you for posting in the communities. Apologies for the delay in my response. In order to help you I just have a couple of questions. You mention you encounter freezing issues, aside from Hogwart legacy and THE FINALS, are there other games affected as well? Kindly also please send us your SSU logs so we can be more familiar with your system. You may download it at this link: https://www.intel.com/content/www/us/en/download/18377/intel-system-support-utility-for-windows.html. When the freezing occurs, are there any error messages present?
Were you also able to see thermal throttling in Intel Extreme Tuning Utility?
Ramyer M.
Intel Customer Support Technician
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Hello,
You need to install the latest BIOS for your motherboard from: https://rog.asus.com/ch-de/motherboards/rog-maximus/rog-maximus-z790-hero-model/helpdesk_bios/ After that, disable CEP "CPU Enhanced Performance". It should run stable afterward. Undervolting is very, very difficult. Actually, if the motherboard manufacturer has AI, they should be able to set it automatically. Undervolting with a 14900k takes a long time to find a stable setup. Everything can become unstable.
It was unstable for me as well, but since the last BIOS update, everything has been stable. I complained to Asus Rog on Discord. They said they would look into it, and 3 days later, a new update with more stability came out. Previously, I had a VCORE Voltage of 1.6, and since the latest BIOS update with CEP deactivation, it's now only 1.4 volts maximum, and it's been much more stable since then. However, the power consumption is still excessively high. The CPU consumes nearly 200 watts in some games on 1440P. That's way too much. If they could optimize it to maybe just 120 watts, then I'd be satisfied with that.
But try installing the latest BIOS from 19.03.24 and disable CEP (Asus Multicore Enhancment) Disabled - Enforce All Limits. Everything should work fine after that
Just for your information, 7200 MHz RAM was not stable for me with XMP1, only with the XMP2 profile. Now, XMP1 works as well. The BIOS update has made a significant difference. However, it falls far short of my expectations when it comes to power consumption in gaming.
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Hello samurai_X,
I am just looking for an update regarding the information we requested. Kindly please let me know about this information so we can identify the next steps that needs to be taken to solve this issue. I also noticed one of our community members engaged in your post, were you able to try their suggestion as well?
Ramyer M.
Intel Customer Support Technician
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Hello samurai_X
I hope you are doing well. As we have not heard a response in the past few days, we will proceed in closing this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.
Ramyer M.
Intel Customer Support Technician
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