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Hello tMaskk,
Thank you for posting on the Intel® communities.
To better assist you please provide the following information.
-Please run the following tools and attach the reports generated.
Intel® System Support Utility (Intel® SSU)
Link: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-
• Open the application and click on "Scan" to see the system and device information
• By default, Intel® SSU will take you to the "Summary View".
• Click on the menu where it says "Summary" to change to "Detailed View".
• To save your scan, click on "Next", then "Save".
* Use the option under the reply window to attach the report to the thread (Drag and drop here or browse files to attach).
-IPDT
Link: https://downloadcenter.intel.com/download/19792
Run the Intel® Processor Diagnostic Tool and send the results in a .txt file. To save the report, once the test is done, click on "File >> View Results File" and attach the .txt file to your reply.
-XTU
Note: Please run this tool and choose to do a stress test with it this will allow you to monitor the temperatures reached per core. Since this one doesn’t generate a report please take some screenshots for us to see what the temperatures were reported.
-Are you experiencing any of the following?
- The system boots up but shuts down automatically after a short period of time.
- The reported CPU operating frequency is less than expected.
- Evidence of CPU throttling.
- General slowness of the system.
- CPU/system fan noise is excessive.
- Crashing / Hanging / Bluescreen
- Constantly reboots or shuts down
- Unusual fan sounds
- Increasing/sustained high temperature on idle
Note: Please take note that “Intel Core Processors” are NOT expected to have overheating issues when you are using the compatible fan/cooling solution.
FYI: Intel® Processors have built-in thermal protection. If the processor gets too hot, the built-in protection shuts down the processor. If your computer is not over-clocked and is running under the design specifications, the built-in protection can help prevent damage to your system.
-Did you make sure that the cooling solution that you have is properly installed?
-Are you having this issue with any other games if you do please share their names with us?
-Were you able to have a normal/expected performance before? If yes, was there any recent change (hardware/software) related to the point when the issue started?
-Did you overclock the processor?
-Did you enable Intel XMP and if yes, what was the memory speed configured?
-Have you test if this behavior persists if the BIOS settings are set to default?
I look forward to hearing from you.
Regards,
Victor G.
Intel Technical Support Technician
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Hello tMaskk,
Were you able to check the previous post?
Please let me know if you need further assistance.
Best regards,
Victor G.
Intel Technical Support Technician
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Hello tMaskk,
We have not heard back from you.
If you need any additional information, please submit a new question as this thread will no longer be monitored
Victor G.
Intel Technical Support Technician

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