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tMaskk
Beginner
101 Views

I9-10850k over 95 degrees C when playing a game at 28% utilization?

Is this normal or acceptable? I'm playing an FPS game (Insurgency: Sandstorm) on medium settings (RTX3090) and CPU temps keep ramping up to 90+ degrees C? This is in an HP L30 desktop, single-fan liquid CPU cooler.

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3 Replies
Victor_G_Intel
Moderator
78 Views

Hello tMaskk,


Thank you for posting on the Intel® communities.


To better assist you please provide the following information.


-Please run the following tools and attach the reports generated.  


Intel® System Support Utility (Intel® SSU)


Link: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-

 

•          Open the application and click on "Scan" to see the system and device information

•          By default, Intel® SSU will take you to the "Summary View".  

•          Click on the menu where it says "Summary" to change to "Detailed View".  

•          To save your scan, click on "Next", then "Save".


* Use the option under the reply window to attach the report to the thread (Drag and drop here or browse files to attach).


-IPDT


Link: https://downloadcenter.intel.com/download/19792


Run the Intel® Processor Diagnostic Tool and send the results in a .txt file. To save the report, once the test is done, click on "File >> View Results File" and attach the .txt file to your reply.


-XTU


Link: https://downloadcenter.intel.com/download/29183/Intel-Extreme-Tuning-Utility-Intel-XTU-#:~:text=Inte....


Note: Please run this tool and choose to do a stress test with it this will allow you to monitor the temperatures reached per core. Since this one doesn’t generate a report please take some screenshots for us to see what the temperatures were reported.


-Are you experiencing any of the following?


  • The system boots up but shuts down automatically after a short period of time.
  • The reported CPU operating frequency is less than expected.
  • Evidence of CPU throttling.
  • General slowness of the system.
  • CPU/system fan noise is excessive.
  • Crashing / Hanging / Bluescreen
  • Constantly reboots or shuts down
  • Unusual fan sounds
  • Increasing/sustained high temperature on idle


Note: Please take note that “Intel Core Processors” are NOT expected to have overheating issues when you are using the compatible fan/cooling solution.


FYI: Intel® Processors have built-in thermal protection. If the processor gets too hot, the built-in protection shuts down the processor. If your computer is not over-clocked and is running under the design specifications, the built-in protection can help prevent damage to your system.


-Did you make sure that the cooling solution that you have is properly installed?


-Are you having this issue with any other games if you do please share their names with us?


-Were you able to have a normal/expected performance before? If yes, was there any recent change (hardware/software) related to the point when the issue started?


-Did you overclock the processor?


-Did you enable Intel XMP and if yes, what was the memory speed configured?


-Have you test if this behavior persists if the BIOS settings are set to default?


I look forward to hearing from you.


Regards,


Victor G.

Intel Technical Support Technician 


Victor_G_Intel
Moderator
59 Views

Hello tMaskk,


Were you able to check the previous post?  


Please let me know if you need further assistance.  


Best regards,


Victor G. 

Intel Technical Support Technician


Victor_G_Intel
Moderator
44 Views

Hello tMaskk,


We have not heard back from you.


If you need any additional information, please submit a new question as this thread will no longer be monitored 


Victor G. 

Intel Technical Support Technician