Intel 11500 overheating

[Amin3]

Is it possible that a CPU failure can cause it to overheat?
I just bought a 11500 CPU. Although it has a higher speed than 10500, but it gets very hot and when used, it rises 100% in one minute to a temperature of 90 degrees Celsius, which I immediately close the running software so that the temperature does not rise. But when I replace it with 10500 and use the same cooler (Intel air cooler), it finally reaches 60 degrees and even with hours of use, the temperature does not increase.

Is the cpu more likely to be corrupted, or has a bios setup problem, or anything else?

Thank you

[David_G_Intel]

Hello Amin3

Thank you for posting on the Intel️® communities. The maximum temperature allowed for this processor (TJUNCTION) is 100°C, anything above that is considered overheating. 

• Intel® Core™ i5-11500 Processor specs:
  • https://ark.intel.com/content/www/us/en/ark/products/212277/intel-core-i511500-processor-12m-cache-up-to-4-60-ghz.html

Even though your processor runs at high temperatures, it doesn't overheat. There are several factors to consider here, please share with us more information to continue:

• Motherboard model and BIOS version
• Model
• Does this happen with a specific application or when it is idle?
• RAM model (or part number)
• How do you measure the temperatures?
• Are you applying enough thermal paste?
• Is the cooling system working fine?
• Did you make any BIOS changes recently
• Intel® Processor Diagnostic Tool results:
  • https://www.intel.com/content/www/us/en/download/15951/intel-processor-diagnostic-tool.html
• Intel® System Support Utility (Intel® SSU) results 
  • Download the Intel SSU https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- 
  • Open the application and select "Everything" click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View".  
  • Click on the menu where it says "Summary" to change to "Detailed View".  
  • To save your scan, click on "Next", then "Save".  

Regards, 

David G 

Intel Customer Support Technician 

[David_G_Intel]

Were you able to check the previous post?  

Let us know if you still need assistance.  

Best regards,  

David G.  

Intel Customer Support Technician  

[David_G_Intel]

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.   

Best regards,  

David G. 

Intel Customer Support Technician