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Intel Core i7 7700 CPU @3.60GHz does not support Windows 11?

i77000W11
Beginner
11,815 Views

Hi,

 

As title says I own Intel Core i7 7700 CPU @3.60GHz but Windows 11 PC Health Check states that it's uncompatile with Windows 11 (whereas I got Intel Core i5 that does)

What's the procedure raising this issue at Intel so Microsoft will allow me the upgrade?

Microsoft support sent me to Intel support ...

 

Thanks in advance

Guy

 

 

0 Kudos
1 Solution
n_scott_pearson
Super User Retired Employee
11,690 Views

Just an added note: Microsoft decided to support only the 7th gen processors that were used in *their* laptops. None of the others were supported.

...S

View solution in original post

6 Replies
AlHill
Super User
11,806 Views

Microsoft decided that your processor does not meet their requirements for Windows 11.

Microsoft sending you here serves no purpose, as the support list is theirs:

https://docs.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-11-supported-inte...

 

There is nothing that can be done here.  Adsditionally, you can continue to run Windows 10 until 2025.

 

Doc (not an Intel employee or contractor)
[Waiting for Windows 12]

n_scott_pearson
Super User Retired Employee
11,691 Views

Just an added note: Microsoft decided to support only the 7th gen processors that were used in *their* laptops. None of the others were supported.

...S

i77000W11
Beginner
11,673 Views

Thanks to all who responded

Microsoft (you may find it useful) has a workaround which is a custom upgrade that it's only drawback is that it doesn't fully migrate your applications and you need to reinstall them, your Microsoft product key remains (no need to find and record), this is the procedure:

Windows 11 custom installation:

Performing a custom installation will delete all apps that you installed on your PC but it will not delete your current files, it will just move them into the C:\Windows.old folder as a backup. Once the Custom Installation if finished, you will be able to copy all files you want back from the C:Windows.old folder.

Select the Create Windows 11 Installation Media

Kindly follow these steps:

1. Please click this link: https://www.microsoft.com/en-us/software-download/windows11

2. Select the "Download tool now" button below "Create Windows 11 Installation Media" After the download double click on the file to run the tool.

3.On the License terms page, if you accept the license terms, select Accept.

4. On the What do you want to do? page, select ISO and then select Next.

After the download > locate the ISO file > right click mount > open the ISO file > open Sources folder > click on Setup > then update your Windows using the ISO.

====

In order to upgrade your device to Windows 11, my best recommendation is to perform a Windows custom installation where it will install Windows 11. This process will change and override the current system files.

The  advantage of this is that it will not affect any of your personal files, settings and programs.

Coel
Beginner
9,056 Views

I'm having the same issue with my Dell (i7-6700) and tried installing from the ISO but the install wizard wouldn't let me install due to CPU requirements... 

 

I tried doing a standard install using the setup.exe on the ISO, is there something I'm missing?

 

 

AlHill
Super User
9,053 Views

"is there something I'm missing?"   Yes, just like the error message says, your processor is simply not supported by W11.

 

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

n_scott_pearson
Super User Retired Employee
11,666 Views

Sadly, if you aren't running a supported processor, you will still be in the Unsupported category and, one of these days, MS is going to cut off the Unsupported.

...S

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