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So ive had some problems with PC freezes since a few months. Whenever I played some games sometimes my PC just froze randomly. Ive tried alot of stuff to fix this but nothing worked. Today I ran the Intel Processor Diagnostic Tool and at the step "Math" my PC froze again and like before I needed to restart my PC over the powerbutton.
Anybody knows how to fix the problem or what is causing the problem/what to do? Do i need to buy a new processor?
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Hello MMüsc,
Thank you for submitting your question on this Intel® Community.
To better assist you, we would like to have more information about your system configuration.
Please generate a system report with the Intel® System Support Utility (Intel® SSU) and attach it to this thread.
- Intel® SSU Download link
- Open the application and click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View".
- Click on the menu where it says "Summary" to change to "Detailed View".
- To save your scan, click on "Next", then "Save".
Wanner G.
Intel Customer Support Technician
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Hello MMüsc,
If you need further assistance, please let us know. We will be glad to assist you.
Wanner G.
Intel Customer Support Technician
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Hello MMüsc,
We have not heard back from you, so we will close this inquiry. If you need further assistance, please post a new question. We will be glad to help you.
Wanner G.
Intel Customer Support Technician
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