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Options in XTU are greyed out

RobinGu
Beginner
‎10-15-2023 06:23 AM
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Why are most of the options in XTU greyed out? I'm running an Xeon W5-2465X on a W790 motherboard from Dell latest worksation T5860.Both BIOS(1.1.11) and XTU(7.13.1.5) is the latest one from official website.The XTU shows the messgae that Overlocking is disabled on this system under the optimizer option card.The CPU I am using should be OC unclocked already.

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RobinGu
Beginner
‎10-15-2023 10:26 PM
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 I added several image for the issue and upload the config file exported by Intel System Support Utility

RobinGu_0-1697433838686.pngRobinGu_1-1697433882092.pngRobinGu_2-1697433912297.png

 

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IsaacQ_Intel
Employee
‎10-16-2023 12:22 PM
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Hello RobinGu

 

Thank you for posting on the Intel️® communities. 

 

We understand you have opened a web portal support case with us, and we will continue to help you through that channel now. We will therefore close this community case. Please, keep in mind that this thread will no longer be monitored by Intel.

 

Thanks for your understanding. 

 

Best regards

Isaac Q.

Intel Customer Support Technician


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Community support is provided Monday to Friday. Other contact methods are available here.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

For more complete information about compiler optimizations, see our Optimization Notice.