Processors
Intel® Processors, Tools, and Utilities
14918 Discussions

Probleme with Intel Extreme tuning utility 7.7.0.12

boris1
Beginner
500 Views

I'm trying to overclock my Intel Core i5-9600KF by using this program but there isn't the basic tuning. I'd like to get help.

Thanks

0 Kudos
3 Replies
Alberto_R_Intel
Employee
477 Views

boris1, Thank you for posting in the Intel® Communities Support.


In order for us to provide the most accurate assistance on this topic, we just wanted to confirm a few details about your system:

When did you purchase the Intel® processor? (For Warranty Purposes)

What is the model of the motherboard?

Did you build the PC?

Were you able to use the Intel® XTU on this specific machine before, under the same configuration?

If so, when did the issue start?

Did you make any recent hardware/software changes that might cause this problem?

Which Windows* version are you using?

Does the problem happen at home or in the work environment?

Could you please provide a picture/screenshot of the options that you see on the tool so we can verify what is the option missing?

Please attach the SSU report so we can verify further details about the components in your platform, check all the options in the report including the one that says "3rd party software logs":

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-?product=91600


Any questions, please let me know.


Regards,

Albert R.


Intel Customer Support Technician



0 Kudos
Alberto_R_Intel
Employee
461 Views

Hello boris1, I just wanted to check if you saw the information posted previously and if you need further assistance on this matter?


Regards,

Albert R.


Intel Customer Support Technician


0 Kudos
Alberto_R_Intel
Employee
440 Views

Hello boris1, Since we have not heard back from you, we are closing the case, but if you have any additional questions, please post them on a new thread so we can further assist you with this matter.


Regards,

Albert R.


Intel Customer Support Technician


0 Kudos
Reply