Processors
Processors (Intel® Core™, Intel® Xeon®, etc); processor utilities and programs (Intel® Processor Identification Utility, Intel® Extreme Tuning Utility, Intel® Easy Streaming Wizard, etc.)

Serial #

SHime
New Contributor I
190 Views

Hello,

Customer is wanting to buy CD8069504212701S RFBA (MM# 999CM2).  But they want to identify serial #s on them without opening the package.  Does this item (or any tray Embedded CPUs I suppose) has serial # on the label that is on the outer box?  Or it has to be checked on the actual CPU marking via FPO# and ATPO#?  

Thank you.

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1 Solution
IntelSupport
Community Manager
167 Views

Hello SHime,


Thank you for posting in the Intel Community.


The FPO and ATOP can be found on bout the unit and the box nevertheless the makings on the box apply to the Intel® Box Processor; this guide Where Can I Find Intel® Boxed Processor Numbers for Warranty? (https://www.intel.com/content/www/us/en/support/articles/000005609/processors.html) can help you to find the information.


In case of the Intel® Xeon® Silver 4215 Processor (https://ark.intel.com/content/www/us/en/ark/products/193389/intel-xeon-silver-4215-processor-11m-cac...) tray unit we recommend finding the FPO and ATOP on the unit itself; the following guide How to Identify My Intel® Xeon® Processor Markings for Warranty Requests (https://www.intel.com/content/www/us/en/support/articles/000005965/processors/intel-xeon-processors....) can be useful to find them.


Hope this helps.


Regards,

Leonardo C.


Intel Customer Support Technician


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1 Reply
IntelSupport
Community Manager
168 Views

Hello SHime,


Thank you for posting in the Intel Community.


The FPO and ATOP can be found on bout the unit and the box nevertheless the makings on the box apply to the Intel® Box Processor; this guide Where Can I Find Intel® Boxed Processor Numbers for Warranty? (https://www.intel.com/content/www/us/en/support/articles/000005609/processors.html) can help you to find the information.


In case of the Intel® Xeon® Silver 4215 Processor (https://ark.intel.com/content/www/us/en/ark/products/193389/intel-xeon-silver-4215-processor-11m-cac...) tray unit we recommend finding the FPO and ATOP on the unit itself; the following guide How to Identify My Intel® Xeon® Processor Markings for Warranty Requests (https://www.intel.com/content/www/us/en/support/articles/000005965/processors/intel-xeon-processors....) can be useful to find them.


Hope this helps.


Regards,

Leonardo C.


Intel Customer Support Technician


Reply