I got 2 windows errors: WHEA_UNCORRECTABLE_ERROR and MACHINE_CHECK_EXHEBITION
I have this problem for a year now and after disabling intel turbo boost it seems to be fine.
But turbo boost suppose to crash the computer?
How can i fix this problem?
Mother board: ASUS Z390-P
Bios version: 2606 (newest version)
I5 9600k 3,7ghz
corsair h100x water cooler
2x8 3200 mhz HyperX predator ram
gtx 1060 6gb
power supply: 650w corsair
Kingstone 480gb ssd
3tb toshiba hdd
Please download and run the Intel System Support Utility for Windows and save the report to a file. Then, using the paperclip icon below the edit window, upload and attach this file to a response post.
Also, include details on the crashes you saw (no, we don't want the dump files, just the summary analysis for now).
Thank you for your help, here is the file.
The crash appears randomly, when i watch a youtube video or write in a word documentum, so not esspecially under heavy load.
The screen freezes and and after few seconds the error message appears on my screen and i can here some ''buzzing sound'' during the blue screen.
The processor's temperature is under 40C so it can't be overheated.
No, won't matter at this level. The report is just detailing the hardware features, drivers installed, etc.
What about the dump analysis? Where is it saying the failure is occurring?
BTW, at the end of the day, I would be willing to bet that the problem is the DDR4-3200 DRAM you are using. The processor is only validated to support DDR4-2666. My disabling Turbo Boost, what you are essentially doing is slowing the processor and reducing the load on the memory busses. Try lowering your memory configuration in the BIOS to the 2666 XMP level and see what that does.
2020. 04. 06. 18:20
Problémaesemény neve: BlueScreen
1. paraméter: 0
2. paraméter: ffffd30326ec6028
3. paraméter: b2000000
4. paraméter: 14
Operációs rendszer verziója: 10_0_18363
Operációs rendszer verziója: 10.0.183188.8.131.52.768.101
További adatok a problémáról
No problem with the language. You don't need to apologize. If you are more comfortable, you can use your native language in all correspondence (we can translate). Remember, though, that we cannot translate text that is included in screen or monitor snapshots. These have to be in English. Sometimes you can cut and paste the text from the error window into your response post and then we can translate it
Unfortunately, this report doesn't tell us what we need to know...
There is a freeware tool that you can download from here: https://www.nirsoft.net/utils/blue_screen_view.html. Run this tool, point it to the .DMP (dump) files and then send me the contents of the summary screen. In the example that they show on their web page, do you see where the entry at the bottom points to a specific driver? That's the kind of information we want for your blue screen dumps.
Just so you know, a WHEA_UNCORRECTABLE_ERROR is an indication of a hardware problem. The dump report may not identify a particular app or driver, but it will tell us what hardware device had the problem.
Also, just so you know, Nirsoft has a whole slew of freeware tools that are very helpful!
Well, you handled them correctly
There is a discussion of this particular BSOD available here: https://www.tenforums.com/bsod-crashes-debugging/84054-bsod-machine-check-exception-caused-hal-dll.h....
What this discussion is saying is to try the following,
A. Ensure that the latest available BIOS is installed.
B. If the latest available BIOS is installed and this issue continues to occur, do a CMOS reset. This is usually done by,
C. If the BSODs continue, you likely have a bad processor and will need to contact Intel Customer Support directly to arrange for its replacement.
I also have the same problem, when I activate the Intel Turbo Boost from the BIOS I got the blue screen with the following legend WHEA UNCORRECTABLE ERROR.
My laptop is Toshiba Satellite B4380SM, and the processor is Intel Celeron CPU N2840
Can you help me please?