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i5 11500 frequent freezes on Linux

malakudi
Beginner
3,545 Views

I have the same issue as the one reported here:

https://community.intel.com/t5/Processors/Frequent-crashes-on-i5-11500/td-p/1280709

 

Since that thread is now closed, I had to open a new one, but actually it is the same exactly issue with the same errors. In my case, freezes are happening less frequently if I turn off turbo, with:

echo 1 > /sys/devices/system/cpu/intel_pstate/no_turbo

but they still happen. Currently running kernel 5.11, Ubuntu 20.04 with hw enablement (hwe) kernel and intel gpu drivers from 

https://dgpu-docs.intel.com/releases/index.html

 

Computer is mostly used as PLEX server, doing transcodes with the iGPU of 11500.

When computer freezes, on next reboot the following error is logged from BERT

[    0.578286] BERT: Error records from previous boot:
[    0.578287] [Hardware Error]: event severity: fatal
[    0.578288] [Hardware Error]:  Error 0, type: fatal
[    0.578289] [Hardware Error]:   section_type: Firmware Error Record Reference
[    0.578289] [Hardware Error]:   Firmware Error Record Type: SOC Firmware Error Record Type2
[    0.578290] [Hardware Error]:   Revision: 2
[    0.578290] [Hardware Error]:   Record Identifier: 8f87f311-c998-4d9e-a0c4-6065518c4f6d
[    0.578292] [Hardware Error]:   00000000: 1100c101 00000080 00000000 fe013c50  ............P<..
[    0.578293] [Hardware Error]:   00000010: 00000000 1ce31501 0000260e 1ce31601  .........&......
[    0.578294] [Hardware Error]:   00000020: 0000260f 1ce316ed 00002610 1ce317fd  .&.......&......
[    0.578295] [Hardware Error]:   00000030: 0000260e 1ce3199e 0000260f 1ce31a8a  .&.......&......
[    0.578296] [Hardware Error]:   00000040: 00002607 1ce31be5 00002013 1ce31e4e  .&....... ..N...
[    0.578296] [Hardware Error]:   00000050: 00000000 07000000 3c5bf030 00000011  ........0.[<....
[    0.578297] [Hardware Error]:   00000060: 0500020e 1c97941a 00000000 00000000  ................
[    0.578298] [Hardware Error]:   00000070: 07000000 3c5bf031 00000011 0500020e  ....1.[<........
[    0.578299] [Hardware Error]:   00000080: 1c979742 00004000 00000000 07000000  B....@..........
[    0.578299] [Hardware Error]:   00000090: 3c5bf031 00000011 0500020e 1c979994  1.[<............
[    0.578300] [Hardware Error]:   000000a0: 00002106 1c97b124 00002107 1c97b229  .!..$....!..)...
[    0.578301] [Hardware Error]:   000000b0: 00000800 01002203 1ca9fe67 0000200e  ....."..g.... ..
[    0.578302] [Hardware Error]:   000000c0: 1caceb60 0000200f 1cacf997 0000c000  `.... ..........
[    0.578302] [Hardware Error]:   000000d0: 00000000 07c40800 3cfbf3f1 00000111  ...........<....
[    0.578303] [Hardware Error]:   000000e0: 0500020e 1cb188b3 0000c000 00000000  ................
[    0.578304] [Hardware Error]:   000000f0: 07000000 0079f3f1 00000211 0500020e  ......y.........
[    0.578305] [Hardware Error]:   00000100: 1cb18bbf 0000c000 00000000 06000000  ................
[    0.578306] [Hardware Error]:   00000110: 3c5bf3f1 00000311 0500020e 1cb18ec8  ..[<............
[    0.578306] [Hardware Error]:   00000120: 000000e0 01002009 1cb19870 0000200c  ..... ..p.... ..
[    0.578307] [Hardware Error]:   00000130: 1cb1dd03 0000200d 1cbda8d1 00002012  ..... ....... ..
[    0.578308] [Hardware Error]:   00000140: 1cbe8e7e 00002606 1ce2fb42 0000260e  ~....&..B....&..
[    0.578309] [Hardware Error]:   00000150: 1ce2fc51 0000260f 1ce2fd3d 0000260e  Q....&..=....&..
[    0.578309] [Hardware Error]:   00000160: 1ce2fe3d 0000260f 1ce2ff29 00002610  =....&..)....&..
[    0.578310] [Hardware Error]:   00000170: 1ce30039 0000260e 1ce301da 0000260f  9....&.......&..
[    0.578311] [Hardware Error]:   00000180: 1ce302c6 0000260e 1ce3043d 0000260f  .....&..=....&..
[    0.578312] [Hardware Error]:   00000190: 1ce30529 0000260e 1ce30629 0000260f  )....&..)....&..
[    0.578312] [Hardware Error]:   000001a0: 1ce30715 00002610 1ce30825 0000260e  .....&..%....&..
[    0.578313] [Hardware Error]:   000001b0: 1ce309c6 0000260f 1ce30ab2 0000260e  .....&.......&..
[    0.578314] [Hardware Error]:   000001c0: 1ce30c29 0000260f 1ce30d15 0000260e  )....&.......&..
[    0.578314] [Hardware Error]:   000001d0: 1ce30e15 0000260f 1ce30f01 00002610  .....&.......&..
[    0.578315] [Hardware Error]:   000001e0: 1ce31011 0000260e 1ce311b2 0000260f  .....&.......&..
[    0.578316] [Hardware Error]:   000001f0: 1ce3129e 0000260e 1ce31415 0000260f  .....&.......&..
[    0.578316] [Hardware Error]:  Error 1, type: fatal
[    0.578317] [Hardware Error]:   section_type: Firmware Error Record Reference
[    0.578317] [Hardware Error]:   Firmware Error Record Type: SOC Firmware Error Record Type2
[    0.578318] [Hardware Error]:   Revision: 2
[    0.578318] [Hardware Error]:   Record Identifier: 8f87f311-c998-4d9e-a0c4-6065518c4f6d
[    0.578319] [Hardware Error]:   00000000: 03028001 00020004 2da2a0d7 0000686f  ...........-oh..
[    0.578320] [Hardware Error]:   00000010: 000301ff 0000003c 17dac638 07000040  ....<...8...@...
[    0.578321] [Hardware Error]:   00000020: 0001004c 00012f5a 000ba1ea 000ba23d  L...Z/......=...
[    0.578322] [Hardware Error]:   00000030: 000ba2ab 000ba22d 000ba22d 0000e5ae  ....-...-.......
[    0.578322] [Hardware Error]:   00000040: 0003595e 00000000 00000000 00000000  ^Y..............
[    0.578323] [Hardware Error]:   00000050: 00000000 00000000 00000000 00000000  ................
[    0.578324] [Hardware Error]:   00000060: 00000004 00000000 07e00000 0007171b  ................
[    0.578324] [Hardware Error]:   00000070: 07e00000 0007171b 07e00000 0007171b  ................
[    0.578325] [Hardware Error]:   00000080: 00000000 00000000 00000000 00000000  ................
[    0.578326] [Hardware Error]:   00000090: 00000000 110107f4 130177f4 00000000  .........w......
[    0.578327] [Hardware Error]:   000000a0: 00000000 f20004a1 f20004a1 f20004a1  ................
[    0.578328] [Hardware Error]:   000000b0: f20004a1 0006c004 deadbeef 110147f4  .............G..
[    0.578328] [Hardware Error]:   000000c0: 00000000 00000000 00000000 2c180400  ...............,
[    0.578329] [Hardware Error]:   000000d0: 2c180400 2c180400 2c180400 0006c004  ...,...,...,....
[    0.578330] [Hardware Error]:   000000e0: 00000000 00000000 f20004a1 f20004a1  ................
[    0.578331] [Hardware Error]:   000000f0: f20004a1 f20004a1 00000000 00000000  ................
[    0.578331] [Hardware Error]:   00000100: 2c180400 2c180400 2c180400 2c180400  ...,...,...,...,
[    0.578332] [Hardware Error]:   00000110: 00000000 00000000 f20004a1 f20004a1  ................
[    0.578333] [Hardware Error]:   00000120: f20004a1 f20004a1 00000000 00000000  ................
[    0.578334] [Hardware Error]:   00000130: 2c180400 2c180400 2c180400 2c180400  ...,...,...,...,
[    0.578334] [Hardware Error]:   00000140: 00000000 00000000 f20004a1 f20004a1  ................
[    0.578335] [Hardware Error]:   00000150: f20004a1 f20004a1 00000000 00000000  ................
[    0.578336] [Hardware Error]:   00000160: 2c180400 2c180400 2c180400 2c180400  ...,...,...,...,
[    0.578336] [Hardware Error]:   00000170: baa5670a 000028cf 000000c0 000000c0  .g...(..........
[    0.578337] [Hardware Error]:   00000180: 000000c0 000000c0 80a448c8 0000c921  .........H..!...
[    0.578338] [Hardware Error]:   00000190: 0000001c 0000001c 0000001c 0000001c  ................
[    0.578339] [Hardware Error]:   000001a0: 034643a1 0001357a 28000000 28000000  .CF.z5.....(...(
[    0.578339] [Hardware Error]:   000001b0: 28000000 28000000 11837261 00008f23  ...(...(ar..#...
[    0.578340] [Hardware Error]:   000001c0: 7f0f4100 7f0f4100 7f0f4100 7f0f4100  .A...A...A...A..
[    0.578341] [Hardware Error]:   000001d0: f536040a 00012aa0 c06074bc c060803c  ..6..*...t`.<.`.
[    0.578342] [Hardware Error]:   000001e0: c06076bc c060803c 94a79938 00009c73  .v`.<.`.8...s...
[    0.578342] [Hardware Error]:   000001f0: 00000000 00000000 00000000 00000000  ................
[    0.578343] [Hardware Error]:   00000200: 00000000 000a0671 80000000 80000000  ....q...........
[    0.578344] [Hardware Error]:   00000210: 80000000 00000000 80000000 80000000  ................
[    0.578345] [Hardware Error]:   00000220: 80800000 1100ff07 1100ff07 80800000  ................
[    0.578345] [Hardware Error]:   00000230: 01000000 11000000 00000000 00000000  ................
[    0.578346] [Hardware Error]:   00000240: 00000000 00000000 00000000 00000000  ................
[    0.578347] [Hardware Error]:   00000250: 00000000 00000000 00000000 88330000  ..............3.
[    0.578348] [Hardware Error]:   00000260: 00000000 00000000 00000000 00000000  ................
[    0.578348] [Hardware Error]:   00000270: 00000000 00000000 00000000 00000000  ................
[    0.578349] [Hardware Error]:   00000280: 00000000 00000000 00000000 00000000  ................
[    0.578350] [Hardware Error]:   00000290: 00000000 00000000 00000000 00040000  ................
[    0.578350] [Hardware Error]:   000002a0: f1811b00 08080838 00000000 000000c0  ....8...........
[    0.578351] [Hardware Error]:   000002b0: 88342000 88342000 88332000 88332000  . 4.. 4.. 3.. 3.
[    0.578352] [Hardware Error]:   000002c0: 88332000 88332000 88340000 08000000  . 3.. 3...4.....
[    0.578353] [Hardware Error]:   000002d0: 08000000 c0030000 c0030000 c0030000  ................
[    0.578353] [Hardware Error]:   000002e0: c0030000 c0030000 c0030000 40030000  ...............@
[    0.578354] [Hardware Error]:   000002f0: 40030000 c0030000 c0030000 c0030000  ...@............
[    0.578355] [Hardware Error]:   00000300: c0030000 00030303 0003ff07 0003ff07  ................
[    0.578356] [Hardware Error]:   00000310: 0003ff07 0003ff07 0003ff07 00000000  ................
[    0.578356] [Hardware Error]:   00000320: ffffffff 00000020 00000000 deadbeef  .... ...........
[    0.578357] [Hardware Error]:   00000330: deadbeef 06a09330 024ac20a 00a51ee9  ....0.....J.....
[    0.578358] [Hardware Error]:   00000340: 0c006013 00000000 00000000 00000000  .`..............
[    0.578359] [Hardware Error]:   00000350: 00000000 01f8af92 00000000 00000000  ................
[    0.578360] [Hardware Error]:   00000360: 00000000 0000015c 00000000 0000a019  ....\...........
[    0.578360] [Hardware Error]:   00000370: 0000fbff 00000000 deadbeef deadbeef  ................
[    0.578361] [Hardware Error]:   00000380: 0c00006c 00000002 00000100 00000000  l...............
[    0.578362] [Hardware Error]:   00000390: 00000000 00000000 00000000 00000000  ................
[    0.578362] [Hardware Error]:   000003a0: 0000ffff 01010100 00000000 00000000  ................
[    0.578363] [Hardware Error]:   000003b0: 00000000 03030303 00000100 01010100  ................
[    0.578364] [Hardware Error]:   000003c0: 00000000 00000000 00000000 03030303  ................
[    0.578365] [Hardware Error]:   000003d0: 00000100 00000000 00046166 00000000  ........fa......
[    0.578365] [Hardware Error]:   000003e0: 00000000 00000000 00000000 00000000  ................
[    0.578366] [Hardware Error]:   000003f0: 00000000 00000000 00000000 00000000  ................
[    0.578367] [Hardware Error]:   00000400: 00000000 00000000 00000000 00000000  ................
[    0.578367] [Hardware Error]:   00000410: 00000000 00000000 00000000 00000000  ................
[    0.578368] [Hardware Error]:   00000420: 00000000 00000000 00000000 00000000  ................
[    0.578369] [Hardware Error]:   00000430: 00000000 00000001 00000000 40000001  ...............@
[    0.578369] [Hardware Error]:   00000440: 00000000 3c000000 00000000 00000000  .......<........
[    0.578370] [Hardware Error]:   00000450: 80000086 00000038 fef00040 00000000  ....8...@.......
[    0.578371] [Hardware Error]:   00000460: 40000001 00000000 0c000000 00000000  ...@............
[    0.578372] [Hardware Error]:   00000470: 00000000 80000086 00000078 fef00000  ........x.......
[    0.578372] [Hardware Error]:   00000480: 00000000 40000001 00000000 0c000000  .......@........
[    0.578373] [Hardware Error]:   00000490: 00000000 00000000 80000086 00000038  ............8...
[    0.578374] [Hardware Error]:   000004a0: fef00240 00000000 40000001 00000000  @..........@....
[    0.578374] [Hardware Error]:   000004b0: 0c000000 00000000 00000000 80000086  ................
[    0.578375] [Hardware Error]:   000004c0: 00000078 fef00200 00000000 40000001  x..............@
[    0.578376] [Hardware Error]:   000004d0: 00000000 3c000000 00000000 00000000  .......<........
[    0.578377] [Hardware Error]:   000004e0: 00000000 00000000 00000000 00000000  ................
[    0.578377] [Hardware Error]:   000004f0: 40000001 00000000 3c000000 00000000  ...@.......<....
[    0.578378] [Hardware Error]:   00000500: 00000000 00000000 00000000 00000000  ................
[    0.578379] [Hardware Error]:   00000510: 00000000 00000000 00000000 00000000  ................
[    0.578379] [Hardware Error]:   00000520: 00000000 00200000 00000000 00000000  ...... .........
[    0.578380] [Hardware Error]:   00000530: 00000000 00000000 00000000 00000000  ................
[    0.578381] [Hardware Error]:   00000540: 00000000 00000000 00200000 00000000  .......... .....
[    0.578381] [Hardware Error]:   00000550: 00000000 00000000 00000000 30000f43  ............C..0
[    0.578382] [Hardware Error]:   00000560: 00000000 03000f43 deadbeef 00000000  ....C...........
[    0.578383] [Hardware Error]:   00000570: 00000000 03000f43 21000865 00000000  ....C...e..!....
[    0.578384] [Hardware Error]:   00000580: 21000605 deadbeef 00000100 00000100  ...!............
[    0.578384] [Hardware Error]:   00000590: 03000f43 00000000 000010c1 00000000  C...............
[    0.578385] [Hardware Error]:   000005a0: deadbeef 00000000 00000000 03000f43  ............C...
[    0.578386] [Hardware Error]:   000005b0: 80001343 00000000 03000f43 deadbeef  C.......C.......
[    0.578387] [Hardware Error]:   000005c0: 00000000 00000000 03000f43 01000860  ........C...`...
[    0.578387] [Hardware Error]:   000005d0: 00001f00 21000625 deadbeef 00001f00  ....%..!........
[    0.578388] [Hardware Error]:   000005e0: 00000000 80003343 00000000 00000000  ....C3..........
[    0.578389] [Hardware Error]:   000005f0: 00000000 deadbeef 00000000 00000000  ................
[    0.578390] [Hardware Error]:   00000600: 80003343 80001343 00000000 03000f43  C3..C.......C...
[    0.578390] [Hardware Error]:   00000610: deadbeef 00000000 00000000 80003343  ............C3..
[    0.578391] [Hardware Error]:   00000620: 01000830 00000000 21000625 deadbeef  0.......%..!....
[    0.578392] [Hardware Error]:   00000630: 00000000 00000000 80003343 00000000  ........C3......
[    0.578393] [Hardware Error]:   00000640: 00000000 00000000 deadbeef 00000000  ................
[    0.578393] [Hardware Error]:   00000650: 00000000 21000615 80001343 00000000  .......!C.......
[    0.578394] [Hardware Error]:   00000660: 03000f43 deadbeef 00000000 00000000  C...............
[    0.578395] [Hardware Error]:   00000670: 00000000 01000840 0000ff00 21000635  ....@.......5..!
[    0.578396] [Hardware Error]:   00000680: deadbeef 00000000 00000172 21000625  ........r...%..!
[    0.578396] [Hardware Error]:   00000690: 00000000 00200172 00000000 deadbeef  ....r. .........
[    0.578397] [Hardware Error]:   000006a0: 00100000 00900000 00000000 80001343  ............C...
[    0.578398] [Hardware Error]:   000006b0: 00100000 deadbeef 00000006 00000061  ............a...
[    0.578398] [Hardware Error]:   000006c0: 21000615 01000840 11111111 deadbeef  ...!@...........
[    0.578399] [Hardware Error]:   000006d0: 00000000 00000000 00000000 00000000  ................
[    0.578400] [Hardware Error]:   000006e0: 00000000 deadbeef 00000000 20000000  ...............
[    0.578401] [Hardware Error]:   000006f0: 21000645 80001343 00000000 deadbeef  E..!C...........
[    0.578401] [Hardware Error]:   00000700: 00000000 00000000 00000000 01000840  ............@...
[    0.578402] [Hardware Error]:   00000710: 00000000 deadbeef 00000000 01000620  ............ ...
[    0.578403] [Hardware Error]:   00000720: 00000000 00000000 deadbeef 00000000  ................
[    0.578404] [Hardware Error]:   00000730: 80001343 deadbeef 01000620 01000860  C....... ...`...
[    0.578404] [Hardware Error]:   00000740: deadbeef 00000000 00000000 deadbeef  ................
[    0.578405] [Hardware Error]:   00000750: 01000630 80001343 deadbeef 00000000  0...C...........
[    0.578406] [Hardware Error]:   00000760: 01000820 deadbeef 01000630 00000000   .......0.......
[    0.578407] [Hardware Error]:   00000770: deadbeef 00000000 80001343 deadbeef  ........C.......
[    0.578407] [Hardware Error]:   00000780: 01000850 deadbeef 00000000 deadbeef  P...............
[    0.578408] [Hardware Error]:   00000790: 80001343 deadbeef 01000840 deadbeef  C.......@.......
[    0.578409] [Hardware Error]:   000007a0: 00000000 deadbeef 80001343 deadbeef  ........C.......
[    0.578410] [Hardware Error]:   000007b0: 01000840 deadbeef 00000000 deadbeef  @...............
[    0.578410] [Hardware Error]:   000007c0: 80001343 deadbeef 01000840 deadbeef  C.......@.......
[    0.578411] [Hardware Error]:   000007d0: 00000000 deadbeef 80001343 01000860  ........C...`...
[    0.578412] [Hardware Error]:   000007e0: 00000000 80001343 01000860 00000000  ....C...`.......
[    0.578413] [Hardware Error]:   000007f0: 80001343 01000850 00000000 80001343  C...P.......C...
[    0.578413] [Hardware Error]:   00000800: 01000870 00000000 00200172 17980800  p.......r. .....
[    0.578414] [Hardware Error]:   00000810: 17980800 17980800 17980b13 17980800  ................
[    0.578415] [Hardware Error]:   00000820: 17980800 17980b13 17980800 17980800  ................
[    0.578416] [Hardware Error]:   00000830: 17980b13 17980800 17980800 17980b13  ................
[    0.578416] [Hardware Error]:   00000840: 17980b13 17980b13 17980b13 17980b13  ................
[    0.578417] [Hardware Error]:   00000850: 17980b13 17980b13 17980b13 17980b13  ................
[    0.578418] [Hardware Error]:   00000860: 17980b13 17980b13 17980b13 17980b13  ................
[    0.578419] [Hardware Error]:   00000870: 17980b13 17980b13 17980b13 00000000  ................
[    0.578419] [Hardware Error]:   00000880: 00000000 00000000 00000000 00000000  ................
[    0.578420] [Hardware Error]:   00000890: 00000000 00000000 00000000 00000000  ................
[    0.578421] [Hardware Error]:   000008a0: 00000000 00000000 00000000 0401e003  ................
[    0.578421] [Hardware Error]:   000008b0: 00000198 08179003 000b1042 00000040  ........B...@...
[    0.578422] [Hardware Error]:   000008c0: 00000003 00000007 00000003 80050033  ............3...
[    0.578423] [Hardware Error]:   000008d0: 00770ee0 dc0ea018 00007f9e 05a10001  ..w.............
[    0.578424] [Hardware Error]:   000008e0: 00000004 00000d01 00180010 00000000  ................
[    0.578424] [Hardware Error]:   000008f0: 00000000 00000286 00000000 c0bdc6b4  ................
[    0.578425] [Hardware Error]:   00000900: ffffffff 00000000 00000000 00000000  ................
[    0.578426] [Hardware Error]:   00000910: 00000000 00000000 00000000 00000000  ................
[    0.578426] [Hardware Error]:   00000920: 00000000 00000000 00000000 00000000  ................
[    0.578427] [Hardware Error]:   00000930: 00000000 00000000 00000000 00000000  ................
[    0.578428] [Hardware Error]:   00000940: 00000000 00000000 00000000 00000000  ................
[    0.578428] [Hardware Error]:   00000950: 00000000 00000000 00000000 00000000  ................
[    0.578429] [Hardware Error]:   00000960: 00000000 00000000 00000000 00000000  ................
[    0.578430] [Hardware Error]:   00000970: 00000000 00000000 00000000 00000000  ................
[    0.578430] [Hardware Error]:   00000980: 00000000 00000000 00000000 00000000  ................
[    0.578431] [Hardware Error]:   00000990: 00000000 00000000 00000000 00000000  ................
[    0.578432] [Hardware Error]:   000009a0: 00000000 00000000 00000000 00000000  ................
[    0.578433] [Hardware Error]:   000009b0: 00000000 00000000 00000000 00000000  ................
[    0.578433] [Hardware Error]:   000009c0: 00000000 00000fff 00000000 00000000  ................
[    0.578434] [Hardware Error]:   000009d0: 00000000 00000000 00000000 00000000  ................
[    0.578435] [Hardware Error]:   000009e0: 00000000 00000001 00000000 00000000  ................
[    0.578435] [Hardware Error]:   000009f0: 00000000 00000000 00000000 00000000  ................
[    0.578436] [Hardware Error]:   00000a00: 00000000 00000007 00000000 00000000  ................
[    0.578437] [Hardware Error]:   00000a10: 00000000 00000000 00000000 00000000  ................
[    0.578437] [Hardware Error]:   00000a20: 00000000 0000003f 00000000 00800400  ....?...........
[    0.578438] [Hardware Error]:   00000a30: be000000 c0bdc6b4 ffffffff c0bdc6b4  ................
[    0.578439] [Hardware Error]:   00000a40: ffffffff 0401e003 02000198 084ed899  ..............N.
[    0.578440] [Hardware Error]:   00000a50: 000b1042 00000040 00000005 00000006  B...@...........
[    0.578440] [Hardware Error]:   00000a60: 0000000b 80050033 00770ee0 63fa3012  ....3.....w..0.c
[    0.578441] [Hardware Error]:   00000a70: 00007fed 05a10004 00000004 00000d01  ................
[    0.578442] [Hardware Error]:   00000a80: 00180010 00000000 00000000 00000082  ................
[    0.578443] [Hardware Error]:   00000a90: 00000000 a36da445 ffffffff 00000000  ....E.m.........
[    0.578443] [Hardware Error]:   00000aa0: 00000000 00000000 00000000 00000000  ................
[    0.578444] [Hardware Error]:   00000ab0: 00000000 00000000 00000000 00000000  ................
[    0.578445] [Hardware Error]:   00000ac0: 00000000 00000000 00000000 00000000  ................
[    0.578445] [Hardware Error]:   00000ad0: 00000000 00000000 00000000 00000000  ................
[    0.578446] [Hardware Error]:   00000ae0: 00000000 00000000 00000000 00000000  ................
[    0.578447] [Hardware Error]:   00000af0: 00000000 00000000 00000000 00000000  ................
[    0.578447] [Hardware Error]:   00000b00: 00000000 00000000 00000000 00000000  ................
[    0.578448] [Hardware Error]:   00000b10: 00000000 00000000 00000000 00000000  ................
[    0.578449] [Hardware Error]:   00000b20: 00000000 00000000 00000000 00000000  ................
[    0.578449] [Hardware Error]:   00000b30: 00000000 00000000 00000000 00000000  ................
[    0.578450] [Hardware Error]:   00000b40: 00000000 00000000 00000000 00000000  ................
[    0.578451] [Hardware Error]:   00000b50: 00000000 00000000 00000000 00000fff  ................
[    0.578451] [Hardware Error]:   00000b60: 00000000 00000000 00000000 00000000  ................
[    0.578452] [Hardware Error]:   00000b70: 00000000 00000000 00000000 00000001  ................
[    0.578453] [Hardware Error]:   00000b80: 00000000 00000000 00000000 00000000  ................
[    0.578453] [Hardware Error]:   00000b90: 00000000 00000000 00000000 00000007  ................
[    0.578454] [Hardware Error]:   00000ba0: 00000000 00000000 00000000 00000000  ................
[    0.578455] [Hardware Error]:   00000bb0: 00000000 00000000 00000000 0000003f  ............?...
[    0.578456] [Hardware Error]:   00000bc0: 00000000 00800400 be000000 c0bdc6b4  ................
[    0.578456] [Hardware Error]:   00000bd0: ffffffff c0bdc6b4 ffffffff 00001400  ................
[    0.578457] [Hardware Error]:   00000be0: 00000094 00000922 00000100 000045f6  ...."........E..
[    0.578458] [Hardware Error]:   00000bf0: 00000b2c 0000405d 000019cc 00001003  ,...]@..........
[    0.578458] [Hardware Error]:   00000c00: 000004fc 00001003 000004f0 00004044  ............D@..
[    0.578459] [Hardware Error]:   00000c10: 00003960 00004045 00000d38 00004049  `9..E@..8...I@..
[    0.578460] [Hardware Error]:   00000c20: 00003ad0 0000404f 00002916 00004044  .:..O@...)..D@..
[    0.578461] [Hardware Error]:   00000c30: 0000395c 00004044 000039b4 00001009  \9..D@...9......
[    0.578461] [Hardware Error]:   00000c40: 000000b8 00001009 00000536 00004044  ........6...D@..
[    0.578462] [Hardware Error]:   00000c50: 00003028 00001009 0000007a 000045f6  (0......z....E..
[    0.578463] [Hardware Error]:   00000c60: 00000b05 00001003 000004fd 00001001  ................
[    0.578463] [Hardware Error]:   00000c70: 0000091b 00004044 00003ac5 0000405d  ....D@...:..]@..
[    0.578464] [Hardware Error]:   00000c80: 000019cb 00001003 000004f1 000045f8  .............E..
[    0.578465] [Hardware Error]:   00000c90: 00001b3b 0000111b 000038dd 00004045  ;........8..E@..
[    0.578466] [Hardware Error]:   00000ca0: 00000cfd 00004044 000037b9 00004044  ....D@...7..D@..
[    0.578466] [Hardware Error]:   00000cb0: 00003835 00001009 000000a3 00001009  58..............
[    0.578467] [Hardware Error]:   00000cc0: 00000531 00001009 000000a7 00004044  1...........D@..
[    0.578468] [Hardware Error]:   00000cd0: 00003027 00001009 00000501 01401080  '0............@.
[    0.578469] [Hardware Error]:   00000ce0: 01400280 60485092 60484180 010c48e0  ..@..PH`.AH`.H..
[    0.578469] [Hardware Error]:   00000cf0: 010c4478 0108208c 01080458 000200a0  xD... ..X.......
[    0.578470] [Hardware Error]:   00000d00: 00020d80 0108014c 01080498 00015800  ....L........X..
[    0.578471] [Hardware Error]:   00000d10: 00014c80 01010880 01010c80 01016090  .L...........`..
[    0.578472] [Hardware Error]:   00000d20: 01014c80 01014090 01014c80 00017890  .L...@...L...x..
[    0.578472] [Hardware Error]:   00000d30: 00014c80 01014090 01014c80 00820080  .L...@...L......
[    0.578473] [Hardware Error]:   00000d40: 00820d40 00820150 00820d40 00017090  @...P...@....p..
[    0.578474] [Hardware Error]:   00000d50: 00014c80 00820080 00820d80 010c40a0  .L...........@..
[    0.578475] [Hardware Error]:   00000d60: 010c4444 000200a0 00020d80 010428c0  DD...........(..
[    0.578475] [Hardware Error]:   00000d70: 01040448 01011140 01010c80 010c3880  H...@........8..
[    0.578476] [Hardware Error]:   00000d80: 010c0474 00220000 00220d80 00036800  t....."..."..h..
[    0.578477] [Hardware Error]:   00000d90: 00034540 00017090 00014c80 01013880  @E...p...L...8..
[    0.578478] [Hardware Error]:   00000da0: 01010c80 01014090 01014c80 01012080  .....@...L... ..
[    0.578478] [Hardware Error]:   00000db0: 01010c80 01042880 01040470 00820090  .....(..p.......
[    0.578479] [Hardware Error]:   00000dc0: 00820d40 01045880 01044458 00016890  @....X..XD...h..
[    0.578480] [Hardware Error]:   00000dd0: 00014c80 01043090 0104044c 00000000  .L...0..L.......
[    0.578480] [Hardware Error]:   00000de0: 00000000 00000000 00000000 00000000  ................
[    0.578481] [Hardware Error]:   00000df0: 00000000 00000000 00000000 00000000  ................
[    0.578482] [Hardware Error]:   00000e00: 00000000 00000000 00000000 00000000  ................
[    0.578483] [Hardware Error]:   00000e10: 00000000 00000000 00000000 00000000  ................
[    0.578483] [Hardware Error]:   00000e20: 00000000 00000000 00000000 00000000  ................
[    0.578484] [Hardware Error]:   00000e30: 00000000 00000000 00000000 00000000  ................
[    0.578485] [Hardware Error]:   00000e40: 00000000 00000000 00000000 00000000  ................
[    0.578485] [Hardware Error]:   00000e50: 00000000 00000000 00000000 00000000  ................
[    0.578486] [Hardware Error]:   00000e60: 00000000 00000000 00000000 00000000  ................
[    0.578487] [Hardware Error]:   00000e70: 00000000 00000000 00000000 00000000  ................
[    0.578487] [Hardware Error]:   00000e80: 00000000 00000000 00000000 00000000  ................
[    0.578488] [Hardware Error]:   00000e90: 00000000 00000000 00000000 00000000  ................
[    0.578489] [Hardware Error]:   00000ea0: 00000000 00000000 00000000 00000000  ................
[    0.578489] [Hardware Error]:   00000eb0: 00000000 00000000 00000000 00000000  ................
[    0.578490] [Hardware Error]:   00000ec0: 00000000 00000000 00000000 00000000  ................
[    0.578491] [Hardware Error]:   00000ed0: 00000000 00000000 00000000 00000000  ................
[    0.578491] [Hardware Error]:   00000ee0: 00000000 00000000 00000000 00000000  ................
[    0.578492] [Hardware Error]:   00000ef0: 00000000 00000000 00000000 00000000  ................
[    0.578493] [Hardware Error]:   00000f00: 00000000 00000000 00000000 00000000  ................
[    0.578493] [Hardware Error]:   00000f10: 00000000 00000000 00000000 00000000  ................
[    0.578494] [Hardware Error]:   00000f20: 00000000 00000000 00000000 00000000  ................
[    0.578495] [Hardware Error]:   00000f30: 00000000 00000000 00000000 00000000  ................
[    0.578495] [Hardware Error]:   00000f40: 00000000 00000000 00000000 00000000  ................
[    0.578496] [Hardware Error]:   00000f50: 00000000 00000000 00000000 00000000  ................
[    0.578497] [Hardware Error]:   00000f60: 00000000 00000000 00000000 00000000  ................
[    0.578497] [Hardware Error]:   00000f70: 00000000 00000000 00000000 00000000  ................
[    0.578498] [Hardware Error]:   00000f80: 00000000 00000000 00000000 00000000  ................
[    0.578499] [Hardware Error]:   00000f90: 00000000 00000000 00000000 00000000  ................
[    0.578500] [Hardware Error]:   00000fa0: 00000000 00000000 00000000 00000000  ................
[    0.578500] [Hardware Error]:   00000fb0: 00000000 00000000 00000000 00000000  ................
[    0.578501] [Hardware Error]:   00000fc0: 00000000 00000000 00000000 00000000  ................
[    0.578502] [Hardware Error]:   00000fd0: 00000000 00000000 00000000 00000000  ................
[    0.578502] [Hardware Error]:   00000fe0: 00000000 00000000 00000000 00000000  ................
[    0.578503] [Hardware Error]:   00000ff0: 00000000 00000000 00000000 00000000  ................

which doesn't provide any usefull info (at least to me).

 

0 Kudos
7 Replies
David_G_Intel
Moderator
3,495 Views

Hello malakudi


Thank you for posting on the Intel️® communities. Please share with us the Intel® System Support Utility (Intel® SSU) results 


Regards, 

David G 

Intel Customer Support Technician 


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malakudi
Beginner
3,482 Views

This application needs X windows? Because you mention "click on Next" etc. I don't run X windows, computer runs as a Plex server as I said.

Can't you provide information on what those BERT entries are?

I also had another freeze, with the following BERT log

[    0.721332] BERT: Error records from previous boot:
[    0.721333] [Hardware Error]: event severity: fatal
[    0.721334] [Hardware Error]:  Error 0, type: fatal
[    0.721335] [Hardware Error]:   section_type: Firmware Error Record Reference
[    0.721335] [Hardware Error]:   Firmware Error Record Type: SOC Firmware Error Record Type2
[    0.721336] [Hardware Error]:   Revision: 2
[    0.721336] [Hardware Error]:   Record Identifier: 8f87f311-c998-4d9e-a0c4-6065518c4f6d
[    0.721338] [Hardware Error]:   00000000: 0100c303 00000280 a18a352a 00000377  ........*5..w...
[    0.721339] [Hardware Error]:   00000010: 000e0000 00000010 80001fff 0001f668  ............h...
[    0.721340] [Hardware Error]:   00000020: 0001f664 00023292 00000002 00020000  d....2..........
[    0.721341] [Hardware Error]:   00000030: 0204c700 f08fff4f 6873ff09 6220f90a  ....O.....sh.. b
[    0.721342] [Hardware Error]:   00000040: 1180009f 80200020 00004000 00000000  .... . ..@......
[    0.721342] [Hardware Error]:   00000050: 00000004 00500880 000ecf1a 0304035d  ......P.....]...
[    0.721343] [Hardware Error]:   00000060: 00000041 f3f10000 20003c5b 00000600  A.......[<. ....
[    0.721344] [Hardware Error]:   00000070: c88001fc fff3f100 ce3fc7bc ffff7e47  ..........?.G~..
[    0.721345] [Hardware Error]:   00000080: 00d88fff 007df3f1 78070832 0f1e03c9  ......}.2..x....
[    0.721345] [Hardware Error]:   00000090: f3f100c0 00003c5b 00000600 c0000000  ....[<..........
[    0.721346] [Hardware Error]:   000000a0: 00002000 00000000 00000000 00000000  . ..............
[    0.721347] [Hardware Error]:   000000b0: bcc20020 00082000 00000000 0e000000   .... ..........
[    0.721348] [Hardware Error]:   000000c0: 00430000 00f821c0 40000000 00100123  ..C..!.....@#...
[    0.721348] [Hardware Error]:   000000d0: 06900048 00c00000 00000000 00001080  H...............
[    0.721349] [Hardware Error]:   000000e0: 00034200 020114b8 00000000 80880222  .B.........."...
[    0.721350] [Hardware Error]:   000000f0: 80100a00 03020030 017e11fe 00000000  ....0.....~.....
[    0.721351] [Hardware Error]:   00000100: 00000000 00000000 a0a31b00 01200000  .............. .
[    0.721351] [Hardware Error]:   00000110: 80002033 00004000 00090000 00800000  3 ...@..........
[    0.721352] [Hardware Error]:   00000120: ff740000 c8ffff7f fdfdfc7f 0290ffff  ..t.............
[    0.721353] [Hardware Error]:   00000130: 01000000 00000fff 00000000 00000000  ................
[    0.721353] [Hardware Error]:   00000140: 00000000 34100172 00000000 00000000  ....r..4........
[    0.721354] [Hardware Error]:   00000150: 00000000 0000001f 00000000 0fff0100  ................
[    0.721355] [Hardware Error]:   00000160: 00000000 00000000 00000000 01720000  ..............r.
[    0.721356] [Hardware Error]:   00000170: 00000400 00000000 00000000 001f0000  ................
[    0.721356] [Hardware Error]:   00000180: 00000000 01000000 00000fff 00000000  ................
[    0.721357] [Hardware Error]:   00000190: 00000000 00000000 04000172 00000000  ........r.......
[    0.721358] [Hardware Error]:   000001a0: 00000000 00000000 0000001f 00000000  ................
[    0.721358] [Hardware Error]:   000001b0: 0fff0100 00000000 00000000 00000000  ................
[    0.721359] [Hardware Error]:   000001c0: 01720000 00000400 00000000 00000000  ..r.............
[    0.721360] [Hardware Error]:   000001d0: 001f0000 00000000 01000000 00000fff  ................
[    0.721361] [Hardware Error]:   000001e0: 00000000 00000000 00000000 34100172  ............r..4
[    0.721361] [Hardware Error]:   000001f0: 00000000 00000000 00000000 0000001f  ................
[    0.721362] [Hardware Error]:   00000200: 00000000 0fff0100 00000000 00000000  ................
[    0.721363] [Hardware Error]:   00000210: 00000000 01720000 00000400 00000000  ......r.........
[    0.721363] [Hardware Error]:   00000220: 00000000 001f0000 00000000 01000000  ................
[    0.721364] [Hardware Error]:   00000230: 00000fff 00000000 00000000 00000000  ................
[    0.721365] [Hardware Error]:   00000240: 04000172 00000000 00000000 00000000  r...............
[    0.721365] [Hardware Error]:   00000250: 0000001f 00000000 0fff0100 00000000  ................
[    0.721366] [Hardware Error]:   00000260: 00000000 00000000 01720000 00000400  ..........r.....
[    0.721367] [Hardware Error]:   00000270: 00000000 00000000 001f0000 00000000  ................
[    0.721367] [Hardware Error]:   00000280: 01000000 00000fff 00000000 00000000  ................
[    0.721368] [Hardware Error]:   00000290: 00000000 34100172 00000000 00000000  ....r..4........
[    0.721369] [Hardware Error]:   000002a0: 00000000 0000001f 00000000 0fff0100  ................
[    0.721370] [Hardware Error]:   000002b0: 00000000 00000000 00000000 01720000  ..............r.
[    0.721370] [Hardware Error]:   000002c0: 00000400 00000000 00000000 001f0000  ................
[    0.721371] [Hardware Error]:   000002d0: 00000000 01000000 00000fff 00000000  ................
[    0.721372] [Hardware Error]:   000002e0: 00000000 00000000 04000172 00000000  ........r.......
[    0.721372] [Hardware Error]:   000002f0: 00000000 00000000 0000001f 00000000  ................
[    0.721373] [Hardware Error]:   00000300: 0fff0100 00000000 00000000 00000000  ................
[    0.721374] [Hardware Error]:   00000310: 01720000 00000400 00000000 00000000  ..r.............
[    0.721374] [Hardware Error]:   00000320: 001f0000 00000000 01000000 00000fff  ................
[    0.721375] [Hardware Error]:   00000330: 00000000 00000000 00000000 34100172  ............r..4
[    0.721376] [Hardware Error]:   00000340: 00000000 00000000 00000000 0000001f  ................
[    0.721376] [Hardware Error]:   00000350: 00000000 0fff0100 00000000 00000000  ................
[    0.721377] [Hardware Error]:   00000360: 00000000 01720000 00000400 00000000  ......r.........
[    0.721378] [Hardware Error]:   00000370: 00000000 001f0000 00000000 01000000  ................
[    0.721378] [Hardware Error]:   00000380: 00000fff 00000000 00000000 00000000  ................
[    0.721379] [Hardware Error]:   00000390: 04000172 00000000 00000000 00000000  r...............
[    0.721380] [Hardware Error]:   000003a0: 0000001f 00000000 0fff0100 00000000  ................
[    0.721380] [Hardware Error]:   000003b0: 00000000 00000000 01720000 00000400  ..........r.....
[    0.721381] [Hardware Error]:   000003c0: 00000000 00000000 001f0000 00000000  ................
[    0.721382] [Hardware Error]:   000003d0: 01000000 00000fff 00000000 00000000  ................
[    0.721382] [Hardware Error]:   000003e0: 00000000 34100172 00000000 00000000  ....r..4........
[    0.721383] [Hardware Error]:   000003f0: 00000000 0000001f 00000000 0fff0100  ................
[    0.721384] [Hardware Error]:   00000400: 00000000 00000000 00000000 01720000  ..............r.
[    0.721384] [Hardware Error]:   00000410: 00000400 00000000 00000000 001f0000  ................
[    0.721385] [Hardware Error]:   00000420: 00000000 01000000 00000fff 00000000  ................
[    0.721386] [Hardware Error]:   00000430: 00000000 00000000 04000172 00000000  ........r.......
[    0.721386] [Hardware Error]:   00000440: 00000000 00000000 0000001f 00000000  ................
[    0.721387] [Hardware Error]:   00000450: 0fff0100 00000000 00000000 00000000  ................
[    0.721388] [Hardware Error]:   00000460: 01720000 00000400 00000000 00000000  ..r.............
[    0.721388] [Hardware Error]:   00000470: 001f0000 00000000 01000000 00000fff  ................
[    0.721389] [Hardware Error]:   00000480: 00000000 00000000 00000000 34100172  ............r..4
[    0.721390] [Hardware Error]:   00000490: 00000000 00000000 00000000 0000001f  ................
[    0.721390] [Hardware Error]:   000004a0: 00000000 0fff0100 00000000 00000000  ................
[    0.721391] [Hardware Error]:   000004b0: 00000000 01720000 00000400 00000000  ......r.........
[    0.721392] [Hardware Error]:   000004c0: 00000000 001f0000 00000000 01000000  ................
[    0.721392] [Hardware Error]:   000004d0: 00000fff 00000000 00000000 00000000  ................
[    0.721393] [Hardware Error]:   000004e0: 04000172 00000000 00000000 00000000  r...............
[    0.721394] [Hardware Error]:   000004f0: 0000001f 00000000 0fff0100 00000000  ................
[    0.721394] [Hardware Error]:   00000500: 00000000 00000000 01720000 00000400  ..........r.....
[    0.721395] [Hardware Error]:   00000510: 00000000 00000000 001f0000 00000000  ................
[    0.721396] [Hardware Error]:   00000520: 00000000 08080000 00003338 00604300  ........83...C`.
[    0.721396] [Hardware Error]:   00000530: fedec901 1fff000b 48415f3c 00390035  ........<_AH5.9.
[    0.721397] [Hardware Error]:   00000540: 00024500 f1050690 00002009 00400000  .E....... ....@.
[    0.721398] [Hardware Error]:   00000550: 00000000 00000000 00000000 00000000  ................
[    0.721398] [Hardware Error]:   00000560: deadbe00 deadbeef deadbeef deadbeef  ................
[    0.721399] [Hardware Error]:   00000570: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721400] [Hardware Error]:   00000580: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721400] [Hardware Error]:   00000590: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721401] [Hardware Error]:   000005a0: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721402] [Hardware Error]:   000005b0: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721402] [Hardware Error]:   000005c0: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721403] [Hardware Error]:   000005d0: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721404] [Hardware Error]:   000005e0: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721404] [Hardware Error]:   000005f0: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721405] [Hardware Error]:   00000600: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721406] [Hardware Error]:   00000610: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721406] [Hardware Error]:   00000620: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721407] [Hardware Error]:   00000630: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721408] [Hardware Error]:   00000640: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721408] [Hardware Error]:   00000650: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721409] [Hardware Error]:   00000660: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721410] [Hardware Error]:   00000670: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721410] [Hardware Error]:   00000680: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721411] [Hardware Error]:   00000690: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721412] [Hardware Error]:   000006a0: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721412] [Hardware Error]:   000006b0: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721413] [Hardware Error]:   000006c0: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721414] [Hardware Error]:   000006d0: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721414] [Hardware Error]:   000006e0: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721415] [Hardware Error]:   000006f0: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721416] [Hardware Error]:   00000700: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721416] [Hardware Error]:   00000710: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721417] [Hardware Error]:   00000720: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721418] [Hardware Error]:   00000730: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721418] [Hardware Error]:   00000740: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721419] [Hardware Error]:   00000750: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721420] [Hardware Error]:   00000760: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721420] [Hardware Error]:   00000770: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721421] [Hardware Error]:   00000780: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721421] [Hardware Error]:   00000790: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721422] [Hardware Error]:   000007a0: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721423] [Hardware Error]:   000007b0: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721423] [Hardware Error]:   000007c0: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721424] [Hardware Error]:   000007d0: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721425] [Hardware Error]:   000007e0: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721425] [Hardware Error]:   000007f0: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721426] [Hardware Error]:   00000800: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721427] [Hardware Error]:   00000810: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721427] [Hardware Error]:   00000820: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721428] [Hardware Error]:   00000830: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721429] [Hardware Error]:   00000840: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721429] [Hardware Error]:   00000850: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721430] [Hardware Error]:   00000860: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721431] [Hardware Error]:   00000870: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721431] [Hardware Error]:   00000880: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721432] [Hardware Error]:   00000890: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721433] [Hardware Error]:   000008a0: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721433] [Hardware Error]:   000008b0: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721434] [Hardware Error]:   000008c0: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721435] [Hardware Error]:   000008d0: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721435] [Hardware Error]:   000008e0: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721436] [Hardware Error]:   000008f0: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721437] [Hardware Error]:   00000900: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721437] [Hardware Error]:   00000910: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721438] [Hardware Error]:   00000920: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721439] [Hardware Error]:   00000930: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721439] [Hardware Error]:   00000940: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721440] [Hardware Error]:   00000950: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721441] [Hardware Error]:   00000960: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721441] [Hardware Error]:   00000970: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721442] [Hardware Error]:   00000980: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721443] [Hardware Error]:   00000990: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721443] [Hardware Error]:   000009a0: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721444] [Hardware Error]:   000009b0: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721444] [Hardware Error]:   000009c0: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721445] [Hardware Error]:   000009d0: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721446] [Hardware Error]:   000009e0: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721446] [Hardware Error]:   000009f0: deadbeef deadbeef deadbeef deadbeef  ................
[    0.721447] [Hardware Error]:  Error 1, type: fatal
[    0.721448] [Hardware Error]:   section_type: Firmware Error Record Reference
[    0.721448] [Hardware Error]:   Firmware Error Record Type: SOC Firmware Error Record Type2
[    0.721448] [Hardware Error]:   Revision: 2
[    0.721449] [Hardware Error]:   Record Identifier: 8f87f311-c998-4d9e-a0c4-6065518c4f6d
[    0.721450] [Hardware Error]:   00000000: 1100c101 00000080 00000000 fe013c34  ............4<..
[    0.721451] [Hardware Error]:   00000010: 00000000 0000260e 0d5c30b5 0000260f  .....&...0\..&..
[    0.721451] [Hardware Error]:   00000020: 0d5c31a1 00002607 0d5c32fc 00002013  .1\..&...2\.. ..
[    0.721452] [Hardware Error]:   00000030: 0d5c3565 0000030d 0500020e 0c3fe62d  e5\.........-.?.
[    0.721453] [Hardware Error]:   00000040: 0000200b 0c3fef3e 00002706 0c3ff82c  . ..>.?..'..,.?.
[    0.721453] [Hardware Error]:   00000050: 00002707 0c40018b 00002010 0c41b23e  .'....@.. ..>.A.
[    0.721454] [Hardware Error]:   00000060: 00002011 0c41b32f 0000c000 00000000  . ../.A.........
[    0.721455] [Hardware Error]:   00000070: 07000000 3c5bf031 00000011 0500020e  ....1.[<........
[    0.721456] [Hardware Error]:   00000080: 0c43e067 00002106 0c43f44f 00002107  g.C..!..O.C..!..
[    0.721456] [Hardware Error]:   00000090: 0c43f554 00000800 01002203 0d2a8051  T.C......"..Q.*.
[    0.721457] [Hardware Error]:   000000a0: 0000200e 0d2d7857 0000200f 0d2d7991  . ..Wx-.. ...y-.
[    0.721458] [Hardware Error]:   000000b0: 0000c000 00000000 07c40800 3cfbf3f1  ...............<
[    0.721458] [Hardware Error]:   000000c0: 00000111 0500020e 0d3088f5 0000c000  ..........0.....
[    0.721459] [Hardware Error]:   000000d0: 00000000 07000000 0079f3f1 00000211  ..........y.....
[    0.721460] [Hardware Error]:   000000e0: 0500020e 0d308c01 0000c000 00000000  ......0.........
[    0.721461] [Hardware Error]:   000000f0: 06000000 3c5bf3f1 00000311 0500020e  ......[<........
[    0.721461] [Hardware Error]:   00000100: 0d308f0a 000000e0 01002009 0d309807  ..0...... ....0.
[    0.721462] [Hardware Error]:   00000110: 0000200c 0d30de1a 0000200d 0d368c37  . ....0.. ..7.6.
[    0.721463] [Hardware Error]:   00000120: 00002012 0d377002 00002606 0d5c1259  . ...p7..&..Y.\.
[    0.721463] [Hardware Error]:   00000130: 0000260e 0d5c1368 0000260f 0d5c1454  .&..h.\..&..T.\.
[    0.721464] [Hardware Error]:   00000140: 0000260e 0d5c1554 0000260f 0d5c1640  .&..T.\..&..@.\.
[    0.721465] [Hardware Error]:   00000150: 00002610 0d5c1750 0000260e 0d5c18f1  .&..P.\..&....\.
[    0.721465] [Hardware Error]:   00000160: 0000260f 0d5c19dd 0000260e 0d5c1b54  .&....\..&..T.\.
[    0.721466] [Hardware Error]:   00000170: 0000260f 0d5c1c40 0000260e 0d5c1d40  .&..@.\..&..@.\.
[    0.721467] [Hardware Error]:   00000180: 0000260f 0d5c1e2c 00002610 0d5c1f3c  .&..,.\..&..<.\.
[    0.721467] [Hardware Error]:   00000190: 0000260e 0d5c20dd 0000260f 0d5c21c9  .&... \..&...!\.
[    0.721468] [Hardware Error]:   000001a0: 0000260e 0d5c2340 0000260f 0d5c242c  .&..@#\..&..,$\.
[    0.721469] [Hardware Error]:   000001b0: 0000260e 0d5c252c 0000260f 0d5c2618  .&..,%\..&...&\.
[    0.721469] [Hardware Error]:   000001c0: 00002610 0d5c2728 0000260e 0d5c28c9  .&..('\..&...(\.
[    0.721470] [Hardware Error]:   000001d0: 0000260f 0d5c29b5 0000260e 0d5c2b2c  .&...)\..&..,+\.
[    0.721470] [Hardware Error]:   000001e0: 0000260f 0d5c2c18 0000260e 0d5c2d18  .&...,\..&...-\.
[    0.721471] [Hardware Error]:   000001f0: 0000260f 0d5c2e04 00002610 0d5c2f14  .&....\..&.../\.
[    0.721471] [Hardware Error]:  Error 2, type: fatal
[    0.721472] [Hardware Error]:   section_type: Firmware Error Record Reference
[    0.721472] [Hardware Error]:   Firmware Error Record Type: SOC Firmware Error Record Type2
[    0.721473] [Hardware Error]:   Revision: 2
[    0.721473] [Hardware Error]:   Record Identifier: 8f87f311-c998-4d9e-a0c4-6065518c4f6d
[    0.721474] [Hardware Error]:   00000000: 03028001 00030004 767145c8 00000e72  .........Eqvr...
[    0.721475] [Hardware Error]:   00000010: 000301ff 0000003c 17dac638 27000040  ....<...8...@..'
[    0.721476] [Hardware Error]:   00000020: 0001004c 00012f5a 000ba1ea 000ba23d  L...Z/......=...
[    0.721476] [Hardware Error]:   00000030: 000ba2ab 000ba22d 000ba22d 0000e5ae  ....-...-.......
[    0.721477] [Hardware Error]:   00000040: 0003595e 00000000 00000000 00000000  ^Y..............
[    0.721478] [Hardware Error]:   00000050: 00000000 00000000 00000000 00000000  ................
[    0.721478] [Hardware Error]:   00000060: 00000004 00000000 07e00000 0007242a  ............*$..
[    0.721479] [Hardware Error]:   00000070: 07e00000 0007242a 07e00000 0007242a  ....*$......*$..
[    0.721480] [Hardware Error]:   00000080: 00000000 00000000 00000000 00000000  ................
[    0.721481] [Hardware Error]:   00000090: 00000000 150107f4 140247f4 00000000  .........G......
[    0.721481] [Hardware Error]:   000000a0: 00000000 f20004a1 f20004a1 f20004a1  ................
[    0.721482] [Hardware Error]:   000000b0: f20004a1 0006c004 deadbeef 140147f4  .............G..
[    0.721483] [Hardware Error]:   000000c0: 00000000 00000000 00000000 2c180400  ...............,
[    0.721483] [Hardware Error]:   000000d0: 2c180400 2c180400 2c180400 0006c004  ...,...,...,....
[    0.721484] [Hardware Error]:   000000e0: 00000000 00000000 f20004a1 f20004a1  ................
[    0.721485] [Hardware Error]:   000000f0: f20004a1 f20004a1 00000000 00000000  ................
[    0.721485] [Hardware Error]:   00000100: 2c180400 2c180400 2c180400 2c180400  ...,...,...,...,
[    0.721486] [Hardware Error]:   00000110: 00000000 00000000 f20004a1 f20004a1  ................
[    0.721487] [Hardware Error]:   00000120: f20004a1 f20004a1 00000000 00000000  ................
[    0.721488] [Hardware Error]:   00000130: 2c180400 2c180400 2c180400 2c180400  ...,...,...,...,
[    0.721488] [Hardware Error]:   00000140: 00000000 00000000 f20004a1 f20004a1  ................
[    0.721489] [Hardware Error]:   00000150: f20004a1 f20004a1 00000000 00000000  ................
[    0.721490] [Hardware Error]:   00000160: 2c180400 2c180400 2c180400 2c180400  ...,...,...,...,
[    0.721490] [Hardware Error]:   00000170: f86e5549 000012c6 000000c0 000000c0  IUn.............
[    0.721491] [Hardware Error]:   00000180: 000000c0 000000c0 fd7a537e 0000042d  ........~Sz.-...
[    0.721492] [Hardware Error]:   00000190: 0000001c 0000001c 0000001c 0000001c  ................
[    0.721492] [Hardware Error]:   000001a0: 48241160 0000017e 28000000 28000000  `.$H~......(...(
[    0.721493] [Hardware Error]:   000001b0: 28000000 28000000 33facedd 00001255  ...(...(...3U...
[    0.721494] [Hardware Error]:   000001c0: 7f0f4100 7f0f4100 7f0f4100 7f0f4100  .A...A...A...A..
[    0.721494] [Hardware Error]:   000001d0: a018b09c 000012fc c06075bc c060803c  .........u`.<.`.
[    0.721495] [Hardware Error]:   000001e0: c06077bc c060803c 11c41353 00000f0c  .w`.<.`.S.......
[    0.721496] [Hardware Error]:   000001f0: 00000000 00000000 00000000 00000000  ................
[    0.721496] [Hardware Error]:   00000200: 01000000 000a0671 00000000 80000000  ....q...........
[    0.721497] [Hardware Error]:   00000210: 80000000 80000000 80000000 80000000  ................
[    0.721498] [Hardware Error]:   00000220: 80800000 1100ff07 1100ff07 80800000  ................
[    0.721499] [Hardware Error]:   00000230: 01000000 15001000 00000000 00000000  ................
[    0.721499] [Hardware Error]:   00000240: 00000000 00000000 00000000 00000000  ................
[    0.721500] [Hardware Error]:   00000250: 00000000 00000000 00000000 88230800  ..............#.
[    0.721501] [Hardware Error]:   00000260: 00000000 00000000 00000000 00000000  ................
[    0.721501] [Hardware Error]:   00000270: 00000000 00000000 00000000 00000000  ................
[    0.721502] [Hardware Error]:   00000280: 00000000 00000000 00000000 00000000  ................
[    0.721503] [Hardware Error]:   00000290: 00000000 00000000 00000000 00040000  ................
[    0.721503] [Hardware Error]:   000002a0: f1811b00 08080838 00000000 000000c0  ....8...........
[    0.721504] [Hardware Error]:   000002b0: 88242800 88272800 88262800 88232800  .($..('..(&..(#.
[    0.721505] [Hardware Error]:   000002c0: 88262800 88252800 882c0000 08000000  .(&..(%...,.....
[    0.721505] [Hardware Error]:   000002d0: 08000000 40030000 00030703 c0030000  .......@........
[    0.721506] [Hardware Error]:   000002e0: c0030000 00031403 c0030000 c0030000  ................
[    0.721507] [Hardware Error]:   000002f0: 00030703 c0030000 c0030000 00030703  ................
[    0.721508] [Hardware Error]:   00000300: c0030000 00030303 0003ff07 0003ff07  ................
[    0.721508] [Hardware Error]:   00000310: 0003ff07 0003ff07 0003ff07 00000000  ................
[    0.721509] [Hardware Error]:   00000320: ffffffff 00000020 00000000 deadbeef  .... ...........
[    0.721510] [Hardware Error]:   00000330: deadbeef 00a01330 024ac812 00a51ee9  ....0.....J.....
[    0.721510] [Hardware Error]:   00000340: 0c006013 00000000 00000000 00000000  .`..............
[    0.721511] [Hardware Error]:   00000350: 00000000 01f8af92 00000000 00000000  ................
[    0.721512] [Hardware Error]:   00000360: 00000000 0000015c 00000000 0000a019  ....\...........
[    0.721513] [Hardware Error]:   00000370: 0000fbff 00000000 deadbeef deadbeef  ................
[    0.721513] [Hardware Error]:   00000380: 0c00006c 00000002 00000100 00000000  l...............
[    0.721514] [Hardware Error]:   00000390: 00000000 00000000 00000000 00000000  ................
[    0.721515] [Hardware Error]:   000003a0: 0000ffff 01010100 00000000 00000000  ................
[    0.721515] [Hardware Error]:   000003b0: 00000000 03030303 00000100 01010100  ................
[    0.721516] [Hardware Error]:   000003c0: 00000000 00000000 00000000 03030303  ................
[    0.721517] [Hardware Error]:   000003d0: 00000100 00000000 00046166 00000000  ........fa......
[    0.721517] [Hardware Error]:   000003e0: 00000000 00000000 00000000 00000000  ................
[    0.721518] [Hardware Error]:   000003f0: 00000000 00000000 00000000 00000000  ................
[    0.721519] [Hardware Error]:   00000400: 00000000 00000000 00000000 00000000  ................
[    0.721519] [Hardware Error]:   00000410: 00000000 00000000 00000000 00000000  ................
[    0.721520] [Hardware Error]:   00000420: 00000000 00000000 00000000 00000000  ................
[    0.721521] [Hardware Error]:   00000430: 00000000 00000001 00000000 40000001  ...............@
[    0.721521] [Hardware Error]:   00000440: 00000000 3c000000 00000000 00000000  .......<........
[    0.721522] [Hardware Error]:   00000450: 80000086 00000038 fef00040 00000000  ....8...@.......
[    0.721523] [Hardware Error]:   00000460: 40000001 00000000 0c000000 00000000  ...@............
[    0.721523] [Hardware Error]:   00000470: 00000000 80000086 00000078 fef00000  ........x.......
[    0.721524] [Hardware Error]:   00000480: 00000000 40000001 00000000 0c000000  .......@........
[    0.721525] [Hardware Error]:   00000490: 00000000 00000000 80000086 00000038  ............8...
[    0.721525] [Hardware Error]:   000004a0: fef00240 00000000 40000001 00000000  @..........@....
[    0.721526] [Hardware Error]:   000004b0: 0c000000 00000000 00000000 80000086  ................
[    0.721527] [Hardware Error]:   000004c0: 00000078 fef00200 00000000 40000001  x..............@
[    0.721527] [Hardware Error]:   000004d0: 00000000 3c000000 00000000 00000000  .......<........
[    0.721528] [Hardware Error]:   000004e0: 00000000 00000000 00000000 00000000  ................
[    0.721529] [Hardware Error]:   000004f0: 40000001 00000000 3c000000 00000000  ...@.......<....
[    0.721529] [Hardware Error]:   00000500: 00000000 00000000 00000000 00000000  ................
[    0.721530] [Hardware Error]:   00000510: 00000000 00000000 00000000 00000000  ................
[    0.721531] [Hardware Error]:   00000520: 00000000 00200000 00000000 00000000  ...... .........
[    0.721531] [Hardware Error]:   00000530: 00000000 00000000 00000000 00000000  ................
[    0.721532] [Hardware Error]:   00000540: 00000000 00000000 00200000 00000000  .......... .....
[    0.721533] [Hardware Error]:   00000550: 00000000 00000000 00000000 30000f43  ............C..0
[    0.721533] [Hardware Error]:   00000560: 00000000 03000f43 deadbeef 00000000  ....C...........
[    0.721534] [Hardware Error]:   00000570: 00000000 03000f43 21000845 00000000  ....C...E..!....
[    0.721535] [Hardware Error]:   00000580: 210005f5 deadbeef 00000100 00000100  ...!............
[    0.721535] [Hardware Error]:   00000590: 03000f43 00000000 000010c1 00000000  C...............
[    0.721536] [Hardware Error]:   000005a0: deadbeef 00000000 00000000 03000f43  ............C...
[    0.721537] [Hardware Error]:   000005b0: 80001343 00000000 03000f43 deadbeef  C.......C.......
[    0.721537] [Hardware Error]:   000005c0: 00000000 00000000 03000f43 01000850  ........C...P...
[    0.721538] [Hardware Error]:   000005d0: 00001f00 21000615 deadbeef 00001f00  .......!........
[    0.721539] [Hardware Error]:   000005e0: 00000000 80003343 00000000 00000000  ....C3..........
[    0.721539] [Hardware Error]:   000005f0: 00000000 deadbeef 00000000 00000000  ................
[    0.721540] [Hardware Error]:   00000600: 80003343 80001343 00000000 03000f43  C3..C.......C...
[    0.721541] [Hardware Error]:   00000610: deadbeef 00000000 00000000 80003343  ............C3..
[    0.721541] [Hardware Error]:   00000620: 01000830 00000000 21000615 deadbeef  0..........!....
[    0.721542] [Hardware Error]:   00000630: 00000000 00000000 80003343 00000000  ........C3......
[    0.721543] [Hardware Error]:   00000640: 00000000 00000000 deadbeef 00000000  ................
[    0.721544] [Hardware Error]:   00000650: 00000000 21000605 80001343 00000000  .......!C.......
[    0.721544] [Hardware Error]:   00000660: 03000f43 deadbeef 00000000 00000000  C...............
[    0.721545] [Hardware Error]:   00000670: 00000000 01000830 0000ff00 21000625  ....0.......%..!
[    0.721546] [Hardware Error]:   00000680: deadbeef 00000000 00000172 21000605  ........r......!
[    0.721546] [Hardware Error]:   00000690: 00000000 00200172 00000000 deadbeef  ....r. .........
[    0.721547] [Hardware Error]:   000006a0: 00100000 00900000 00000000 80001343  ............C...
[    0.721548] [Hardware Error]:   000006b0: 00100000 deadbeef 00000006 00000061  ............a...
[    0.721548] [Hardware Error]:   000006c0: 21000605 01000830 11111111 deadbeef  ...!0...........
[    0.721549] [Hardware Error]:   000006d0: 00000000 00000000 00000000 00000000  ................
[    0.721550] [Hardware Error]:   000006e0: 00000000 deadbeef 00000000 20000000  ............... 
[    0.721551] [Hardware Error]:   000006f0: 21008625 80001343 00000000 deadbeef  %..!C...........
[    0.721551] [Hardware Error]:   00000700: 00000000 00000000 00000000 01000840  ............@...
[    0.721552] [Hardware Error]:   00000710: 00000000 deadbeef 00000000 01000610  ................
[    0.721553] [Hardware Error]:   00000720: 00000000 00100000 deadbeef 00000000  ................
[    0.721553] [Hardware Error]:   00000730: 80001343 deadbeef 01000610 01000850  C...........P...
[    0.721554] [Hardware Error]:   00000740: deadbeef 00000000 00000000 deadbeef  ................
[    0.721555] [Hardware Error]:   00000750: 01000620 80001343 deadbeef 00000000   ...C...........
[    0.721555] [Hardware Error]:   00000760: 01000820 deadbeef 01000610 00000000   ...............
[    0.721556] [Hardware Error]:   00000770: deadbeef 00000000 80001343 deadbeef  ........C.......
[    0.721557] [Hardware Error]:   00000780: 01000840 deadbeef 00000000 deadbeef  @...............
[    0.721558] [Hardware Error]:   00000790: 80001343 deadbeef 01000840 deadbeef  C.......@.......
[    0.721558] [Hardware Error]:   000007a0: 00000000 deadbeef 80001343 deadbeef  ........C.......
[    0.721559] [Hardware Error]:   000007b0: 01000830 deadbeef 00000000 deadbeef  0...............
[    0.721560] [Hardware Error]:   000007c0: 80001343 deadbeef 01000830 deadbeef  C.......0.......
[    0.721560] [Hardware Error]:   000007d0: 00000000 deadbeef 80001343 01000850  ........C...P...
[    0.721561] [Hardware Error]:   000007e0: 00000000 80001343 01000840 00000000  ....C...@.......
[    0.721562] [Hardware Error]:   000007f0: 80001343 01000840 00000000 80001343  C...@.......C...
[    0.721562] [Hardware Error]:   00000800: 01000860 00000000 00200172 17980800  `.......r. .....
[    0.721563] [Hardware Error]:   00000810: 17980800 17980800 17980b13 17980800  ................
[    0.721564] [Hardware Error]:   00000820: 17980800 17980b13 17980800 17980800  ................
[    0.721565] [Hardware Error]:   00000830: 17980b13 17980800 17980800 17980b13  ................
[    0.721565] [Hardware Error]:   00000840: 17980b13 17980b13 17980b13 17980b13  ................
[    0.721566] [Hardware Error]:   00000850: 17980b13 17980b13 17980b13 17980b13  ................
[    0.721567] [Hardware Error]:   00000860: 17980b13 17980b13 17980b13 17980b13  ................
[    0.721567] [Hardware Error]:   00000870: 17980b13 17980b13 17980b13 00000000  ................
[    0.721568] [Hardware Error]:   00000880: 00000000 00000000 00000000 00000000  ................
[    0.721569] [Hardware Error]:   00000890: 00000000 00000000 00000000 00000000  ................
[    0.721569] [Hardware Error]:   000008a0: 00000000 00000000 00000000 0401e003  ................
[    0.721570] [Hardware Error]:   000008b0: 00000198 4dfd0429 000187ce 00000040  ....)..M....@...
[    0.721571] [Hardware Error]:   000008c0: 00000003 80000000 00000003 80050033  ............3...
[    0.721571] [Hardware Error]:   000008d0: 00770ef0 7722d012 00007f2a 0c096001  ..w..."w*....`..
[    0.721572] [Hardware Error]:   000008e0: 00000001 00000d01 00180010 00000000  ................
[    0.721573] [Hardware Error]:   000008f0: 00000000 00000286 00000000 c10366b4  .............f..
[    0.721574] [Hardware Error]:   00000900: ffffffff 00000000 00000000 00000000  ................
[    0.721574] [Hardware Error]:   00000910: 00000000 00000000 00000000 00000000  ................
[    0.721575] [Hardware Error]:   00000920: 00000000 00000000 00000000 00000000  ................
[    0.721575] [Hardware Error]:   00000930: 00000000 00000000 00000000 00000000  ................
[    0.721576] [Hardware Error]:   00000940: 00000000 00000000 00000000 00000000  ................
[    0.721577] [Hardware Error]:   00000950: 00000000 00000000 00000000 00000000  ................
[    0.721577] [Hardware Error]:   00000960: 00000000 00000000 00000000 00000000  ................
[    0.721578] [Hardware Error]:   00000970: 00000000 00000000 00000000 00000000  ................
[    0.721579] [Hardware Error]:   00000980: 00000000 00000000 00000000 00000000  ................
[    0.721579] [Hardware Error]:   00000990: 00000000 00000000 00000000 00000000  ................
[    0.721580] [Hardware Error]:   000009a0: 00000000 00000000 00000000 00000000  ................
[    0.721581] [Hardware Error]:   000009b0: 00000000 00000000 00000000 00000000  ................
[    0.721581] [Hardware Error]:   000009c0: 00000000 00000fff 00000000 00000000  ................
[    0.721582] [Hardware Error]:   000009d0: 00000000 00000000 00000000 00000000  ................
[    0.721583] [Hardware Error]:   000009e0: 00000000 00000001 00000000 00000000  ................
[    0.721583] [Hardware Error]:   000009f0: 00000000 00000000 00000000 00000000  ................
[    0.721584] [Hardware Error]:   00000a00: 00000000 00000007 00000000 00000000  ................
[    0.721585] [Hardware Error]:   00000a10: 00000000 00000000 00000000 00000000  ................
[    0.721585] [Hardware Error]:   00000a20: 00000000 0000003f 00000000 00800400  ....?...........
[    0.721586] [Hardware Error]:   00000a30: be000000 c10366b4 ffffffff c10366b4  .....f.......f..
[    0.721587] [Hardware Error]:   00000a40: ffffffff 0401e003 02000198 4e33e6a0  ..............3N
[    0.721587] [Hardware Error]:   00000a50: 000187ce 00000040 00000005 00000001  ....@...........
[    0.721588] [Hardware Error]:   00000a60: 0000000b 80050033 00770ee0 a6cc1000  ....3.....w.....
[    0.721589] [Hardware Error]:   00000a70: 00007efd d3210005 00000003 00000d01  .~....!.........
[    0.721590] [Hardware Error]:   00000a80: 00180010 00000000 00000000 00000046  ............F...
[    0.721590] [Hardware Error]:   00000a90: 00000000 9f7fc9c7 ffffffff 00000000  ................
[    0.721591] [Hardware Error]:   00000aa0: 00000000 00000000 00000000 00000000  ................
[    0.721592] [Hardware Error]:   00000ab0: 00000000 00000000 00000000 00000000  ................
[    0.721592] [Hardware Error]:   00000ac0: 00000000 00000000 00000000 00000000  ................
[    0.721593] [Hardware Error]:   00000ad0: 00000000 00000000 00000000 00000000  ................
[    0.721594] [Hardware Error]:   00000ae0: 00000000 00000000 00000000 00000000  ................
[    0.721594] [Hardware Error]:   00000af0: 00000000 00000000 00000000 00000000  ................
[    0.721595] [Hardware Error]:   00000b00: 00000000 00000000 00000000 00000000  ................
[    0.721596] [Hardware Error]:   00000b10: 00000000 00000000 00000000 00000000  ................
[    0.721596] [Hardware Error]:   00000b20: 00000000 00000000 00000000 00000000  ................
[    0.721597] [Hardware Error]:   00000b30: 00000000 00000000 00000000 00000000  ................
[    0.721598] [Hardware Error]:   00000b40: 00000000 00000000 00000000 00000000  ................
[    0.721598] [Hardware Error]:   00000b50: 00000000 00000000 00000000 00000fff  ................
[    0.721599] [Hardware Error]:   00000b60: 00000000 00000000 00000000 00000000  ................
[    0.721600] [Hardware Error]:   00000b70: 00000000 00000000 00000000 00000001  ................
[    0.721600] [Hardware Error]:   00000b80: 00000000 00000000 00000000 00000000  ................
[    0.721601] [Hardware Error]:   00000b90: 00000000 00000000 00000000 00000007  ................
[    0.721601] [Hardware Error]:   00000ba0: 00000000 00000000 00000000 00000000  ................
[    0.721602] [Hardware Error]:   00000bb0: 00000000 00000000 00000000 0000003f  ............?...
[    0.721603] [Hardware Error]:   00000bc0: 00000000 00800400 be000000 c10366b4  .............f..
[    0.721604] [Hardware Error]:   00000bd0: ffffffff c10366b4 ffffffff 00000922  .....f......"...
[    0.721604] [Hardware Error]:   00000be0: 000001c0 00001400 00000094 00001017  ................
[    0.721605] [Hardware Error]:   00000bf0: 00001150 0000107c 00002a42 00001000  P...|...B*......
[    0.721606] [Hardware Error]:   00000c00: 0000198a 00003d34 0000127c 00003d27  ....4=..|...'=..
[    0.721606] [Hardware Error]:   00000c10: 00003142 00003d27 00003144 00003d27  B1..'=..D1..'=..
[    0.721607] [Hardware Error]:   00000c20: 00003162 00003d27 0000314a 00003d27  b1..'=..J1..'=..
[    0.721608] [Hardware Error]:   00000c30: 0000314c 00003d27 00003ad0 00003d27  L1..'=...:..'=..
[    0.721608] [Hardware Error]:   00000c40: 00003ad2 000010ae 00002c92 000010ae  .:.......,......
[    0.721609] [Hardware Error]:   00000c50: 00002c94 000010ae 00002c96 00001017  .,.......,......
[    0.721610] [Hardware Error]:   00000c60: 0000114d 00003d34 0000127d 00001017  M...4=..}.......
[    0.721610] [Hardware Error]:   00000c70: 0000114f 000045f6 00000a49 00001017  O....E..I.......
[    0.721611] [Hardware Error]:   00000c80: 00001147 00003d2f 0000283d 00003d27  G.../=..=(..'=..
[    0.721612] [Hardware Error]:   00000c90: 00003143 00003d27 00003145 00003d27  C1..'=..E1..'=..
[    0.721612] [Hardware Error]:   00000ca0: 00003147 00003d1c 00003f19 00003d1c  G1...=...?...=..
[    0.721613] [Hardware Error]:   00000cb0: 00003f1d 0000209f 00003993 00001153  .?... ...9..S...
[    0.721614] [Hardware Error]:   00000cc0: 00003dfb 00001153 00003df9 000010ae  .=..S....=......
[    0.721614] [Hardware Error]:   00000cd0: 00002c8f 000010ae 00002c91 60485882  .,.......,...XH`
[    0.721615] [Hardware Error]:   00000ce0: 60484180 01400090 01400280 00020140  .AH`..@...@.@...
[    0.721616] [Hardware Error]:   00000cf0: 00020d40 00820140 00820d40 00020080  @...@...@.......
[    0.721617] [Hardware Error]:   00000d00: 00020d40 010c3940 010c0460 01014940  @...@9..`...@I..
[    0.721617] [Hardware Error]:   00000d10: 01014c80 01015080 01014c80 00010140  .L...P...L..@...
[    0.721618] [Hardware Error]:   00000d20: 00010c80 00014940 00014c80 01015140  ....@I...L..@Q..
[    0.721619] [Hardware Error]:   00000d30: 01014c80 01013880 01010c80 00010880  .L...8..........
[    0.721619] [Hardware Error]:   00000d40: 00010c80 00020080 00020d40 00020080  ........@.......
[    0.721620] [Hardware Error]:   00000d50: 00020d40 00820080 00820d40 010c4140  @.......@...@A..
[    0.721621] [Hardware Error]:   00000d60: 010c4478 00020140 00020d40 00020140  xD..@...@...@...
[    0.721622] [Hardware Error]:   00000d70: 00020d40 00006000 00004540 00020140  @....`..@E..@...
[    0.721622] [Hardware Error]:   00000d80: 00020d40 00020140 00020d40 01010940  @...@...@...@...
[    0.721623] [Hardware Error]:   00000d90: 01010c80 01011140 01010c80 01011940  ....@.......@...
[    0.721624] [Hardware Error]:   00000da0: 01010c80 01011880 01010c80 00012080  ............. ..
[    0.721624] [Hardware Error]:   00000db0: 00010c80 00220000 00220d40 00020080  ......".@.".....
[    0.721625] [Hardware Error]:   00000dc0: 00020d40 00020080 00020d40 00820080  @.......@.......
[    0.721626] [Hardware Error]:   00000dd0: 00820d40 00020080 00020d40 00000000  @.......@.......
[    0.721626] [Hardware Error]:   00000de0: 00000000 00000000 00000000 00000000  ................
[    0.721627] [Hardware Error]:   00000df0: 00000000 00000000 00000000 00000000  ................
[    0.721628] [Hardware Error]:   00000e00: 00000000 00000000 00000000 00000000  ................
[    0.721628] [Hardware Error]:   00000e10: 00000000 00000000 00000000 00000000  ................
[    0.721629] [Hardware Error]:   00000e20: 00000000 00000000 00000000 00000000  ................
[    0.721630] [Hardware Error]:   00000e30: 00000000 00000000 00000000 00000000  ................
[    0.721630] [Hardware Error]:   00000e40: 00000000 00000000 00000000 00000000  ................
[    0.721631] [Hardware Error]:   00000e50: 00000000 00000000 00000000 00000000  ................
[    0.721632] [Hardware Error]:   00000e60: 00000000 00000000 00000000 00000000  ................
[    0.721632] [Hardware Error]:   00000e70: 00000000 00000000 00000000 00000000  ................
[    0.721633] [Hardware Error]:   00000e80: 00000000 00000000 00000000 00000000  ................
[    0.721634] [Hardware Error]:   00000e90: 00000000 00000000 00000000 00000000  ................
[    0.721634] [Hardware Error]:   00000ea0: 00000000 00000000 00000000 00000000  ................
[    0.721635] [Hardware Error]:   00000eb0: 00000000 00000000 00000000 00000000  ................
[    0.721635] [Hardware Error]:   00000ec0: 00000000 00000000 00000000 00000000  ................
[    0.721636] [Hardware Error]:   00000ed0: 00000000 00000000 00000000 00000000  ................
[    0.721637] [Hardware Error]:   00000ee0: 00000000 00000000 00000000 00000000  ................
[    0.721637] [Hardware Error]:   00000ef0: 00000000 00000000 00000000 00000000  ................
[    0.721638] [Hardware Error]:   00000f00: 00000000 00000000 00000000 00000000  ................
[    0.721639] [Hardware Error]:   00000f10: 00000000 00000000 00000000 00000000  ................
[    0.721639] [Hardware Error]:   00000f20: 00000000 00000000 00000000 00000000  ................
[    0.721640] [Hardware Error]:   00000f30: 00000000 00000000 00000000 00000000  ................
[    0.721640] [Hardware Error]:   00000f40: 00000000 00000000 00000000 00000000  ................
[    0.721641] [Hardware Error]:   00000f50: 00000000 00000000 00000000 00000000  ................
[    0.721642] [Hardware Error]:   00000f60: 00000000 00000000 00000000 00000000  ................
[    0.721642] [Hardware Error]:   00000f70: 00000000 00000000 00000000 00000000  ................
[    0.721643] [Hardware Error]:   00000f80: 00000000 00000000 00000000 00000000  ................
[    0.721644] [Hardware Error]:   00000f90: 00000000 00000000 00000000 00000000  ................
[    0.721644] [Hardware Error]:   00000fa0: 00000000 00000000 00000000 00000000  ................
[    0.721645] [Hardware Error]:   00000fb0: 00000000 00000000 00000000 00000000  ................
[    0.721646] [Hardware Error]:   00000fc0: 00000000 00000000 00000000 00000000  ................
[    0.721646] [Hardware Error]:   00000fd0: 00000000 00000000 00000000 00000000  ................
[    0.721647] [Hardware Error]:   00000fe0: 00000000 00000000 00000000 00000000  ................
[    0.721648] [Hardware Error]:   00000ff0: 00000000 00000000 00000000 00000000  ................
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David_G_Intel
Moderator
3,452 Views

Thank you for the information. Can you try with Windows 10* to confirm if you get a similar issue? If so, please run the following reports:


Are you running a specific application or task when the issue happens? or does it happen while idle?

Did you make any recent software or hardware changes? was the PC working fine before?

Can you confirm that the system is up to date? (Driver, BIOS and OS)


Regards, 

David G 

Intel Customer Support Technician 


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malakudi
Beginner
3,439 Views

No I can't use Windows 10, this system is used with Linux as Plex Server.

When system freezes, Plex is doing transcoding with QSV (Quicksync), by using the GPGPU drivers from https://dgpu-docs.intel.com/releases/index.html (20210913 release).

This behaviour is constant since I built this system. BIOS is the latest motherboard provides. Motherboard is: Asrock B560M-ITX/ac , bios is 1.90

RAM is running in JEDEC spec 2666, although it is rated at 3200CL16 XMP. I have confiugured it as JEDEC to rule out memory overclocking (since technically running with XMP is overclocking).

Can you please decode those BERT logs? Someone at Intel should be able to decode them, what do they mean?

 

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n_scott_pearson
Super User
3,392 Views

You can most-certainly run a Plex Server using Windows 10. It is not limited to Linux.

...S

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malakudi
Beginner
3,380 Views

Yes you can, but I don't want to. This is a headless system, running also minisatip / tvheadend serving DVB-T and DVB-S2 tuners and some other software as well. I also don't have a Windows 10 license and I am not willing to pay for it. Software setup is OK since I was using same setup before with a NUC 8th gen without any freezes at all (I had an uptime of more than 450 days).

System freezes and reports specific error log in BERT. There is noone from Intel that can decode those logs and tell me what fails? 

I also tried latest oem kernel on Ubuntu 20.04 (5.14.0-1005-oem) with same results.

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David_G_Intel
Moderator
3,349 Views

@malakudi There is a limitation on support for Linux OS's, you need to consult this behavior with the Linux distro.

You can also contact live support for a replacement after you confirm this is not an OS/driver issue. After verifying that your warranty is still active, directly contact Intel Customer Support to initiate the RMA process (you cannot do this through the forums). Here are pages where you can lookup contact information, including local/country phone numbers, by geography: 

You can use the online forms service or email, but I actually recommend calling them directly. The above links provide local or toll-free numbers in most countries and support most local languages. You could also use the chat service but understand that this service is offered in English only and is subject to the normal (9:00-5:00 M-F) office hours in the Pacific (UTC-8) time zone. 



Best regards,  

David G.  

Intel Customer Support Technician


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