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Hello,
I have been trying to get my i7-7700k to pass the Intel Processor Diagnostic Tool for the past 2 months after experiencing some stability issues within a specific game (PLAYERUNKOWN'S BATTLEGROUNDS) and I usually get failures around the points of Prime Number or Math and I am trying to figure out what I can do to make it pass all the way through because then I feel like I will have less stability issues within a game. I have reinstalled the Tool several times with my most recent results being posted at the bottom. I would like to have my processor pass the Test and would like to know what I can do to make that happen.
--- IPDT64 - Revision: 4.1.0.27
--- IPDT64 - Start Time: 6/27/2018 10:37:11 PM
CPU1
Genuine Intel CPU Test
Module Version: 1.0.15.64b.W
Start Time: Wed Jun 27 22:37:11 2018
Test Result - PASS
Expected: GenuineIntel
Detected: GenuineIntel
End Time: Wed Jun 27 22:37:11 2018
Total Time: seconds: 0
--------------------------------------------------------------------
CPU1
CPU Brand String Test
Module Version: 1.0.18.64b.W
Start Time: Wed Jun 27 22:37:11 2018
Test Result - PASS
Expected: Intel(R) Core(TM) CPU @
Detected: Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz
Intel(R) Core(TM) processor detected..!!..
End Time: Wed Jun 27 22:37:11 2018
Total Time: seconds: 0
--------------------------------------------------------------------
CPU1
Cache Test
Module Version: 1.0.15.64b.W
Start Time: Wed Jun 27 22:37:11 2018
Test Result - PASS
--- Reading Cache Size ---
- Detected L1 Data Cache Size --> 32
- Detected L1 Inst Cache Size --> 32
- Detected L2 Cache Size --> 256
- Detected L3 Cache Size --> 8192
Cache Size Test Passed!!!
End Time: Wed Jun 27 22:37:11 2018
Total Time: seconds: 0
--------------------------------------------------------------------
CPU1
MMXSSE Test
Module Version: 1.0.20.64b.W
Start Time: Wed Jun 27 22:37:12 2018
Test Result - PASS
DetectUtils64 DLL Version - 1.1.2
--- Determining MMX - SSE capabilities ---
..MMX is supported on this CPU..
..SSE is supported on this CPU..
..SSE2 is supported on this CPU..
..SSE3 is supported on this CPU..
..SSSE3 is supported on this CPU..
..SSE4.1 is supported on this CPU..
..SSE4.2 is supported on this CPU..
MMX Test Result --- PASS
SSE Test Result --- PASS
SSE2 Test Result --- PASS
SSE3 Test Result --- PASS
SSSE3 Test Result --- PASS
SSE4.1 Test Result --- PASS
SSE4.2 Test Result --- PASS
End Time: Wed Jun 27 22:37:12 2018
Total Time: seconds: 0
--------------------------------------------------------------------
CPU1
IMC Test
Module Version: 1.0.11.64b.W
Start Time: Wed Jun 27 22:37:12 2018
Test Result - PASS
--- Reading Memory Size ---
Detected Memory Size is --> 16.00GB
--- Subtest - Memory Size Test Passed!!! ---
--- Integrated Memory Controller Stress Test ---
Memory to be allocated = 1048576 byte
Memory Allocated.
Test 1 Ones and Zeros Moving Inversions write operations - Passed
Test 1 Ones and Zeros Moving Inversions verification operations - Passed
Test 2 32Bits Sliding Ones write operations - Passed
Test 2 32Bits Sliding Ones verification operations - Passed
Test 3 32Bits Sliding Zero write operations - Passed
Test 3 32Bits Sliding Zero verification operations - Passed
Memory Deallocated.
--- Subtest - Memory Stress Test Passed!!! ---
Integrated Memory Controller Stress Test Passed!!!
End Time: Wed Jun 27 22:37:12 2018
Total Time: seconds: 0
--------------------------------------------------------------------
--- IPDT64 - Temperature Monitor Results
Temperature Monitor will run in parallel with compatible modules
--- Temperature Test ---
...
Version 1.0.18.64b.W
...
Current Junction Temperature is 80C
Current Degrees Below Max 20C
Maximum Junction Temp Allowed 100C
Test Result - PASS
Expected Greater than 1 degrees below max
Received 20 degrees below max
--- Temperature Test ---
...
Version 1.0.18.64b.W
...
Entering run forever
Current Junction Temperature is 80C
Current Degrees Below Max 20C
Maximum Junction Temp Allowed 100C
Test Result - PASS
Expected Greater than 1 degrees below max
Received 20 degrees below max
Test PASSED
Current Junction Temperature is 100C
Current Degrees Below Max 0C
Maximum Junction Temp Allowed 100C
Test Result - FAIL
Please check your Processor Thermal Solution
Temperature Monitor Stopped by User
--------------------------------------------------------------------
System Information
------------------
Processor Name: Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz
Processor Information: Family 6 Model 158 Stepping 9
Number of Physical Cores: 4
Number of Logical Cores: 8
Operating System: Microsoft Windows 10 Home 64-bit
Graphics Information: NVIDIA GeForce GTX 1070
--------------------------------------------------------------------
--- IPDT64 - End Time: 6/27/2018 10:37:16 PM
--- IPDT64 - Result: Fail
--------------------------------------------------------------------
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Thank you very much for sharing your issue with the Intel Communities Team, HighIntel. I will be more than glad to assist you.
First, I would like to know if you are running PLAYERUNKOWN'S BATTLEGROUNDS with the processor's integrated graphics (Intel® HD Graphics 630) or using a discrete graphics card?
If you are using the Integrated Graphics card, please try to set the graphics settings of the game as this YouTube* video shows: https://www.youtube.com/watch?v=AH5KqJFcodc https://www.youtube.com/watch?v=AH5KqJFcodc
Third party links are being offered for your convenience and should not be viewed as an endorsement by Intel of the content, products, or services offered there.
Then, by checking the results of the Intel® Processor Diagnostic Tool, I can see that the test is failing because of the temperature reached by the processor.
Please follow the steps provided in this article to try to fix this temperature issue: https://www.intel.com/content/www/us/en/support/articles/000005776/processors/intel-core-processors.html https://www.intel.com/content/www/us/en/support/articles/000005776/processors/intel-core-processors.html
Antony S.
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Hello, HighIntel.
I would like to know if you still need assistance. If so, please do not hesitate to reply to this thread.
Antony S.
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Part 1.) I am using my EVGA Geforce GTX 1070 graphics card so the information provided is irrelevant and not applicable.
Part 2.) The bios has not been changed since I purchased my prebuilt PC back in October of 2017 and I do not have a flash drive to potentially update the bios. Also the computer does get really hot during the test but it is in a well-ventilated position within my computing area.
So now can I get other answers that pertain to the information provided and not on assumptions?
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Hello Intel (maiden post here)
It is good to see that I am not alone on this. I too have an EVGA 1070 GTX FTW and I am also encountering the same issue with ICM when I run Intel's diagnostic software. Now this is on a brand spankin new Intel replacement CPU. Here are the test results:
--- IPDT64 - Revision: 4.1.0.31
--- IPDT64 - Start Time: 22/11/2018 8:26:31 PM
CPU1
Genuine Intel CPU Test
Module Version: 1.0.16.32b.W
Start Time: Thu Nov 22 20:26:32 2018
Test Result - PASS
Expected: GenuineIntel
Detected: GenuineIntel
End Time: Thu Nov 22 20:26:32 2018
Total Time: seconds: 0
--------------------------------------------------------------------
CPU1
CPU Brand String Test
Module Version: 1.0.20.64b.W
Start Time: Thu Nov 22 20:26:33 2018
Test Result - PASS
Expected: Intel(R) Core(TM) CPU @
Detected: Intel(R) Core(TM) i7-6850K CPU @ 3.60GHz
Intel(R) Core(TM) processor detected..!!..
End Time: Thu Nov 22 20:26:33 2018
Total Time: seconds: 0
--------------------------------------------------------------------
CPU1
Cache Test
Module Version: 1.0.16.64b.W
Start Time: Thu Nov 22 20:26:33 2018
Test Result - PASS
--- Reading Cache Size ---
- Detected L1 Data Cache Size --> 32
- Detected L1 Inst Cache Size --> 32
- Detected L2 Cache Size --> 256
- Detected L3 Cache Size --> 15360
Cache Size Test Passed!!!
End Time: Thu Nov 22 20:26:33 2018
Total Time: seconds: 0
--------------------------------------------------------------------
CPU1
MMXSSE Test
Module Version: 1.0.21.64b.W
Start Time: Thu Nov 22 20:26:33 2018
Test Result - PASS
DetectUtils64 DLL Version - 1.1.2
--- Determining MMX - SSE capabilities ---
..MMX is supported on this CPU..
..SSE is supported on this CPU..
..SSE2 is supported on this CPU..
..SSE3 is supported on this CPU..
..SSSE3 is supported on this CPU..
..SSE4.1 is supported on this CPU..
..SSE4.2 is supported on this CPU..
MMX Test Result --- PASS
SSE Test Result --- PASS
SSE2 Test Result --- PASS
SSE3 Test Result --- PASS
SSSE3 Test Result --- PASS
SSE4.1 Test Result --- PASS
SSE4.2 Test Result --- PASS
End Time: Thu Nov 22 20:26:33 2018
Total Time: seconds: 0
--------------------------------------------------------------------
CPU1
Parallel_PrimeNum_i7-6 Test
Module Version: 1.0.0.9
Start Time: 22/11/2018 8:26:35 PM
Test Result - PASS
Module Math_PrimeNum.exe Completed - Pass
Prime Number Generation Test
Module Version: 1.0.19.64b.W
Start Time: Thu Nov 22 20:26:35 2018
DetectUtils64 DLL Version - 1.1.2
AVX is supported in your OS
Max AVX supported = AVX2
Test Result - PASS
Operation Per Second: 92123
Error: 0
--- Prime Number Generation Test Passed!!!---
End Time: Thu Nov 22 20:26:55 2018
Total Time: seconds: 20
Parallel_PrimeNum_i7-6
End Time: 22/11/2018 8:26:55 PM
--------------------------------------------------------------------
CPU1
Parallel_FP_i7-6 Test
Module Version: 1.0.0.9
Start Time: 22/11/2018 8:26:55 PM
Test Result - PASS
Module Math_FP.exe Completed - Pass
Floating Point Test
Module Version: 1.0.18.64b.W
Start Time: Thu Nov 22 20:26:55 2018
DetectUtils64 DLL Version - 1.1.2
AVX is supported in your OS
Max AVX supported = AVX2
FMA3 supported
Test Result - PASS
Million Floating Points per Second, MFLOPS: 370.955
Error: 0
--- Floating Point Test Passed!!!---
End Time: Thu Nov 22 20:27:15 2018
Total Time: seconds: 20
Parallel_FP_i7-6
End Time: 22/11/2018 8:27:15 PM
--------------------------------------------------------------------
CPU1
Parallel_Math_i7-6 Test
Module Version: 1.0.0.9
Start Time: 22/11/2018 8:27:15 PM
Test Result - PASS
Module Math_FP.exe Completed - Pass
Module Math_PrimeNum.exe Completed - Pass
Module AVX.exe Completed - Pass
Module FMA3.exe Completed - Pass
Floating Point Test
Module Version: 1.0.18.64b.W
Start Time: Thu Nov 22 20:27:15 2018
DetectUtils64 DLL Version - 1.1.2
AVX is supported in your OS
Max AVX supported = AVX2
FMA3 supported
Test Result - PASS
Million Floating Points per Second, MFLOPS: 0.26
Error: 0
--- Floating Point Test Passed!!!---
End Time: Thu Nov 22 20:28:45 2018
Total Time: seconds: 90
Prime Number Generation Test
Module Version: 1.0.19.64b.W
Start Time: Thu Nov 22 20:27:15 2018
DetectUtils64 DLL Version - 1.1.2
AVX is supported in your OS
Max AVX supported = AVX2
Test Result - PASS
Operation Per Second: 38277
Error: 0
--- Prime Number Generation Test Passed!!!---
End Time: Thu Nov 22 20:28:47 2018
Total Time: seconds: 92
AVX Test
Module Version: 2.0.20.64b.W
Start Time: Thu Nov 22 20:27:15 2018
Test Result - PASS
DetectUtils64 DLL Version - 1.1.2
--- CPU Features Detection ---
..AVX is supported by this CPU..
..AVX2 is supported by this CPU..
..AVX512BW is NOT supported by this CPU..
..AVX512CD is NOT supported by this CPU..
..AVX512DQ is NOT supported by this CPU..
..AVX512ER is NOT supported by this CPU..
..AVX512F is NOT supported by this CPU..
..AVX512IFMA52 is NOT supported by this CPU..
..AVX512PF is NOT supported by this CPU..
..AVX512VBMI is NOT supported by this CPU..
..AVX512VL is NOT supported by this CPU..
..AES is supported by this CPU..
..PCLMULQDQ is supported by this CPU..
..AVX is supported by this Operating System..
Most Advanced AVX Feature Detected.. AVX2
AVX2 Test Result --- PASS
AES Test Result --- PASS
PCLMULQDQ Test Result --- PASS
End Time: Thu Nov 22 20:28:50 2018
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I found ""Current Junction Temperature is 100C"" is too hot
also I found ""Current Degrees Below Max 0C"" is too cool
I recommend you to apply THERMAL PASTE on top side of the processor,
once you complete the process , recheck using IPDT64,
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*correction* I meant to type IMC (Integrated Memory Controller) -- not "ICM". Please pardon my mechanical dyslexia. In the meantime I ran the Intel Extreme Tuning stress test (I did not over clock). The stress test pased with flying colours but I still get a fail on the IMC. Solutions anyone?
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Hello CHESTERBESTERFESTERTESTER,
Thank you for your response and for posting in our Intel ® communities
In this case, your Issue will be addressed in here Re: /thread/145974 Imc Fail 5820k
We will proceed to close this ticket so we can unify your inquiry.
I hope this helps.
Regards,
Diego S.
Intel (R) Customer Support Technician
Under Contract to Intel (R) Corporation
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