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Processors (Intel® Core™, Intel® Xeon®, etc); processor utilities and programs (Intel® Processor Identification Utility, Intel® Extreme Tuning Utility, Intel® Easy Streaming Wizard, etc.)
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intel xtu wont let me overclock (moved on)

Anrandomdisplayname69
682 Views

somehow intel xtu just wont let me overclock even though i have an i5-10600kf so i dont really get it oh and here are some other specs that i know:

motherboard: asrock b460m-hdv

graphics card: msi gtx 750 ti lp (low profile)

and theres more but ye i just want to know what to do about this because intel xtu says: The platform does not support overclocking, and i was like, what so i cant really do anything about it or can i?

 

never mind i will just stick to something else.

0 Kudos
7 Replies
DeividA_Intel
Moderator
616 Views

Hello Anrandomdisplayname69,  

  

Thank you for posting on the Intel® communities.   

  

In order to better assist you, please provide the following:  


  

1. Run the Intel® System Support Utility (Intel® SSU) to gather more details about the system.  


· Download the Intel® SSU and save the application on your computer: https://www.intel.com/content/www/us/en/download/18377/intel-system-support-utility-for-windows.html  


· Open the application, check the "Everything" checkbox, and click "Scan" to see the system and device information. The Intel® SSU defaults to the "Summary View" on the output screen following the scan. Click the menu where it says "Summary" to change to "Detailed View".  


· To save your scan, click Next and click Save.  


2. Provide the Report for Intel® Processor Diagnostic Tool:

- https://www.intel.com/content/www/us/en/download/15951/intel-processor-diagnostic-tool.html

3. Can you take a picture of the error received?

4. Was the tool working before? If so, when did the issue start?

5. Have you checked with ASRock to confirm that the motherboard supports overclocking?



Regards,  


Deivid A.  

Intel Customer Support Technician


lossmuerdas
Beginner
494 Views

HI,

ich habe genau das selbe problem. 

i got the same problem

DeividA_Intel
Moderator
583 Views

Hello Anrandomdisplayname69, 


  

Were you able to check the previous post and get the information requested? Please let me know if you need more assistance.   


  

Regards,  


Deivid A.  

Intel Customer Support Technician  



DeividA_Intel
Moderator
530 Views

Hello Anrandomdisplayname69, 


  

We have not heard back from you, so we will close this inquiry. If you need further assistance or if you have additional questions, please create a new thread and we will gladly assist you.   


  

Regards,  


Deivid A.  

Intel Customer Support Technician  


Anrandomdisplayname69
442 Views

well i changed my mind so i did the report and this is what i got:

btw the error message is there as i said but ye the program was used once as i wanted to try it out and my motherboard should support overclocking

just an edit: i will provide a screen shot about the error message

Képernyőkép 2021-12-11 094524.pngKépernyőkép 2021-12-11 094550.png

AlHill
Super User
492 Views

@lossmuerdas You have an i5-2540M processor.   You cannot overclock it.

Additionally, it is discontinued and not supported.

 

 

lossmuerdas
Beginner
480 Views
Sometimes the simplest answer is the right one.
Thanks
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