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labtop freezes when all cores active

mateo3
Beginner
‎01-05-2024 02:17 PM
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My Asus G614 laptop uses a 13650hx CPU. And you have RAM ddr 5 4800. Laptop freezes when using all cpu cores. But when I set core P to 4 and core E to zero, it works correctly without freezing. What is the reason for this problem?
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AlHill
Super User
‎01-05-2024 03:34 PM
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Update your laptop bios.  If you do not know how, contact asus for support.

 

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

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mateo3
Beginner
‎01-05-2024 10:28 PM
656 Views
In response to AlHill
Everything is up to date. Could it be a RAM problem?
In response to AlHill
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