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Bad Questa license file generated by the SSLC

lgermangm
Beginner
426 Views

Hello everyone.

 

I'm having an issue getting the Questa license file from SSLC. Every time I request the license, I receive a license file with only comments, which makes it invalid.

 

It seems to be the same error as in: https://community.intel.com/t5/Programmable-Devices/Questa-Starter-Edition-bad-license-file-generated/m-p/1375818#M84547

 

Can anybody help me to get a valid Questa license, please?

Thank you.

 

Germán.

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1 Solution
AR_A_Intel
Employee
339 Views

Hello,

Good day

 

Thank you for your patience. Apologize for the inconvenience happen, there are some technical issues due to upgrading proses. Now the license generator issue has been resolved. Login to https://licensing.intel.com/ to get your new license file and let us know how it goes.


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6 Replies
AR_A_Intel
Employee
397 Views

Hello

 

Welcome to INTEL forum. Kindly provide your Questa license.dat file for further checking.


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lgermangm
Beginner
387 Views

Hello.

 

Enclosed you can find the license file I got. I changed the NIC ID to MYID and the file extension to .dat.txt to upload it.

 

Thank you so much.

Germán.

 

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AR_A_Intel
Employee
376 Views

Please give me some time to further check with our IT team regarding your issue. I’ll be back with an update. TQ


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AR_A_Intel
Employee
340 Views

Hello,

Good day

 

Thank you for your patience. Apologize for the inconvenience happen, there are some technical issues due to upgrading proses. Now the license generator issue has been resolved. Login to https://licensing.intel.com/ to get your new license file and let us know how it goes.


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lgermangm
Beginner
313 Views

Hello.

 

For your informatio, I requested the license again and everything worked fine this time. Now, I have a correct file.

Thank you so much for your great support.

 

Have a nice day.

 

Germán.

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AR_A_Intel
Employee
321 Views

Hope all well. We do not receive any response from you to the previous reply/answer that I have provided. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you


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