1. Do visual check of the board(which board) & Default Switch and Jumper Settings using user guide
2. Check the Cable and Adapter Drivers Information for the programming cable which you used from below link,
3. Check configuration mode in programmer window
4. Perform Auto Detect
5. Provide screen shot of error log
Let me know if this has helped resolve the issue you are facing or if you need any further assistance.
(This message was posted on behalf of Intel Corporation