How can I repair the Development Kit?

[lzhou5]

When I test the Altera Development Kits DK-DEV-10AX115S-A, I found some defective in J2. I connect the AD9265-FMC-125EBZ into J2, then I can't receiver the good response. Of course, I promise the AD9265-FMC-125EBZ is good. And when I change another DK-DEV-10AX115S-A, the result is good. So, I came to the conclusion that the original DK-DEV-10AX115S-A was bad. I measure the impedance of J2 with a multimeter, and I find D18(FMCB_LA_TX_N6) and G12（FMCB_LA_RX_P2） are about 30kohm to GND, they are difference with another good one. So I want to repair or replace the Development Kit？

[lzhou5]

S/N:10APCIe0003421

P/N:6XX-44366R-0G

I bought it from Mouser 

Waiting for response.

[lzhou5]

posted a file.

[lzhou5]

posted a file.

[YuanLi_S_Intel]

Hi lzhou5,

Apologize that we dont provide repair services to development kit. I will continue to support you via private message for RMA request.

Thank you.

Regards,

YL

[lzhou5]

Hi SooYL， Thank you . Waiting for your private message. lzhou@wxcomm.com

[YuanLi_S_Intel · Accepted solution]

Hi Izhou5,

The RMA is being processed. I believe internal team is supporting you now for this. Please let me know if you have any other concern.

Thank You.

Regards,

YL