How to get the RMA to return the sample for analysis?

[RSang]

we have FPGA device (Stratix 10) failed functional test Q'ty 1 pcs from product BOSS HOGG under failure symptom "TPO667_4 SILAB PLL CLOCK CHECK TEST" we need to return FPGA device back to Intel for analysis. please help to review.

[NurAida_A_Intel]

Hi,

This is Intel support agent.

Typical FA support process in Intel forum is via private message to protect customer design confidentiality.

I will initiate the private message discussion with you shortly.

Thanks.

 Regards,

Intel Support Agent