Problems logging into myAltera

[Altera_Forum]

Hi, 

 I seem to have problems with my account:   

• login fails, as if my password was wrong 
• resetting password fails, "Unable to process your request. Please try again." 
• retrieving my user name fails, "Unable to process your request. Please try again." 
• creating a new account fails, "Our records show that you already have an

  I've tried emailing the webmaster, but got no reply.  Does anyone else have similar problems? Is there a contact at Altera who can resolve that?   Simon

[Altera_Forum]

Which browser are you using? Edge Browser seems to have problems. If not, try clearing your cache.

[Altera_Forum]

I'm having terrible problems. I'm using Chrome and have both reset my password following their instructions and created a new account. No matter what I do, I get the error "The User Name or Password you entered is incorrect. Please try again."

[Altera_Forum]

It's not just you. I'm having problems as well. Created 3 accounts and tried resetting the password like 5 times on each.

[Altera_Forum]

The problem is still ongoing.

[Altera_Forum]

Seems to be fixed now.

[MFisc32]

i also have problem using Microsoft Edge. I am able to login, but can not download any quarius software.