Programming the Arria 10 GX FPGA Development Kit

[BigSid]

Hello,

Can I program this kit's FPGA using a .sof file or do I need to first generate a .flash file? Please include instructions if a .sof file is sufficient. Thanks.

[NurAiman_M_Intel]

Hi,

Thanks for taking the call.

Per our conversation through the call:

-You will provide board serial number

-You will provide the top marking

-I will check your access for the IPS.

Regards,

Aiman

[BigSid]

Hi Aiman,

Thanks for the call. Here is the board:

How soon could I get a replacement board? Any progress with restoring the IPS access?

Thanks.

[NurAiman_M_Intel]

Hi,

I am checking for the board warranty for now.

For IPS access, sorry to let you know that your company is no longer eligible for IPS access. You are always welcome to get support from FPGA Forum or to reach out to your support FAE. 

Regards,

Aiman

[NurAiman_M_Intel]

Hi Chris,

 (DK-DEV-10AX115S-A) is still in warranty. I am in the process of applying for RMA.

Will update you soon.

Regards,

Aiman

[NurAiman_M_Intel]

Hi Chris,

I have submitted a RMA request. It is now in the reviewing and approval process.

Regards,

Aiman

[NurAiman_M_Intel]

Hi Chris,

Please contact your local authorized distributor and forward them below information for RMA:

OPN: DK-DEV-10AX115S-A

Serial No: 10APCIE0004698

IPS: 00908470

Distributor: https://www.intel.com/content/www/us/en/partner/showcase/partner-directory/distributor.html#sort=relevancy

Regards,

Aiman

[NurAiman_M_Intel]

Hi,

As the required information has been provided for RMA, I will proceed to close this case for now.

Please login to ‘ https://supporttickets.intel.com’, view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. The community users will be able to help you on your follow-up questions.

Regards,

Aiman

[hemanthkaja]

From my experience, you should auto detect, it should be able to detect both Max and Arria 10. This is some how necessary for the Programmer to know the chain of FPGAs. Then you should select the sof file for that particular FPGA and program it.