Your web page link for obtaining a MAX PLUS license using hard disk ID is broken

[JBing2]

I need to set up a couple of legacy machines ​for old product investigation and support: one has no LAN interface, and the other appears to fail to recognize the LAN adapter when I try to run MAX Plus ... I would like to get HD-based licenses for both.

[Vicky1]

Hi Jeff, I also realized same behavior because of link broken. I will check internally with our team & get back to you. Regards, Vikas

[JosephC_Intel]

Hi,

More details below:

https://www.intel.com/content/www/us/en/programmable/support/support-resources/download/licensing/setup/lic-maxplus2.html

https://www.intel.com/content/www/us/en/programmable/support/support-resources/support-centers/licensing.html

Thanks,

JosephC

Intel Customer Support

[JBing2]

This has not been resolved. ​I've just routed through the pages linked from the above pages, and when I finally found the option to request a HD-locked license [at the bottom of https://www.intel.com/content/www/us/en/programmable/f/download/licensing/lic-max2baseline.html] I found that the link is still broken. The link it offers is https://www.intel.com/f/download/licensing/lic-max2baseline.html?product=hard_disk

[JosephC_Intel]

Hi,

Is this the link you clicked?

 

Thanks,

JosephC

Intel Customer Support

[JosephC_Intel]

Hi,

Please give it another try. The broken link issue should fixed now as I've verified this in both IE and Chrome.

Thanks,

Joseph

[JosephC_Intel]

Hi,

One of the other steps we need to do was clear browser cache and cookies then reopen it.

Let me know if this is already resolved at yours end.

Thanks,

Joseph

[JBing2]

Made a note in my calendar to test out tomorrow … have a few diversions though. Will let you know - thanks Jeff Bingham | System X Hardware Developer & Support Engineer [https://telent.com/email/telent.png] Email: Jeff.Bingham@telent.com Direct: 0125723 5312 Mobile: Web: www.telent.com telent Technology Services Ltd. Registered in England. No 703317. Registered Office: Point 3, Haywood Road, Warwick, CV34 5AH, England. telent Technology Services Limited is authorised and regulated by the Financial Conduct Authority for credit-related regulated activities

[JBing2]

Thanks Joseph – links now work fine … have requested a HD license for the support machine I set up at home [will request another next week for work machine]. Thanks for your help – Jeff… Jeff Bingham | System X Hardware Developer & Support Engineer [https://telent.com/email/telent.png] Email: Jeff.Bingham@telent.com Direct: 0125723 5312 Mobile: Web: www.telent.com telent Technology Services Ltd. Registered in England. No 703317. Registered Office: Point 3, Haywood Road, Warwick, CV34 5AH, England. telent Technology Services Limited is authorised and regulated by the Financial Conduct Authority for credit-related regulated activities

[JosephC_Intel]

Hi Jeff,

Good to know that. I'll resolved this issue for now.

Please feel free to open a new ticket in future for more supports.

Thanks,

Joseph