Community
cancel
Showing results for 
Search instead for 
Did you mean: 
LSea0
Beginner
218 Views

How should I fix my hdd?

Hi,

I've lost my HDD after installing rapid storage technology. It's using it as recovery drive. how should I fix it?

my system is acer predator G9-793

tnx,

0 Kudos
7 Replies
AlHill
Super User
68 Views

Why did you install RST? Do you have RAID or Optane? If not, you do not need RST.

 

Did you have a backup?

 

Doc

 

LSea0
Beginner
68 Views

Dear sir,

thank you for your feedback.

Actually, I just changed my windows and after that I downloaded my computer driver's from acer website and I am not familiar with RAID or Optane.I just want to have access to my HDD again and no I don't have any backups but being able to use it again is priority. Is there any way?

tnx, (sorry for bad english)

 

LSea0
Beginner
68 Views

Does anyone Know what should I do?

AdrianM_Intel
Moderator
68 Views

Hello LSea0,

 

Thank you for posting on the Intel® communities.  

 

You might try the following:

 

Try to enter to Intel® Rapid Storage Technology (Intel® RST) option ROM

 

You can access it by pressing Ctrl + i when the computer when your computer is posting once you get there:

 

  • Mark the drive as "Non-RAID".
  • Reboot your system.
  • Make sure you have a back up since your information can be lost.

 

Note: if the key combination Ctrl + i does not work to access Intel® Rapid Storage Technology (Intel® RST) option ROM you might need to contact the system manufacturer to get the appropriate steps to access it.

 

Best regards,

 

Adrian M.

Intel Customer Support Technician

 

 

 

 

AdrianM_Intel
Moderator
68 Views

Hello LSea0,

 

Were you able to check the previous post? 

 

Let me know if you need more assistance.

 

Best regards,

 

Adrian M.

Intel Customer Support Technician

 

 

LSea0
Beginner
68 Views

Hi sir,

thank you for your feedback.

I tried to access the option rom but ctrl+i didn't work for me.

 

AdrianM_Intel
Moderator
68 Views

Hello LSea0,

 

Thank you for your input.

 

I will recommend you to contact the system manufacturer of your computer since this key combination to access the  Intel® Rapid Storage Technology (Intel® RST) option ROM can be different/customized depending on the manufacturer, once you get access to it followed the steps suggested.

 

Hope this helps.

 

Adrian M.

Intel Customer Support Technician

 

Reply