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SBrou1
Beginner
934 Views

I have a laptop Acer Swift 3F 314-54 With a SSD of 250 Gb and a HDD of 1 TB. Due to some stupid actions of me the laptop is now in raid mode and there are only 250Gb available.

The processor is INTEL Core 15-8250U CPU @1.6 Ghz

In the BIOS the 2 memories are available are:

HDD0 HFS256G39TNDN210A

HDD1 Toshiba MQ04ABF100

SATA mode RAID

Total memory is indicated to be 8192 MB

De system report of Intel Rapid Storage is below:

Systeemrapport

 

Systeeminformatie

Naam van besturingssysteem: Microsoft Windows 10 Home

Versie van besturingssysteem: 10.0.16299 

Systeemnaam: LAPTOP-KDTDBL05

Systeemfabrikant: Acer

Systeemmodel: Swift SF314-54

Processor: GenuineIntel Intel64 Family 6 Model 142 Stepping 10 1,8 GHz

BIOS: Insyde Corp., V1.06

PCH: 0x9D4E

 

Informatie over Intel® Rapid Storage Technologie voor Enterprise

Geïnstalleerde kit: 15.9.1.1020

Versie van gebruikersinterface: 15.9.1.1020

Taal: Nederlands (Nederland)

Versie van RAID Optie-ROM: 15.9.3.3408

Stuurprogrammaversie: 15.9.1.1018

ISDI-versie: 15.9.1.1020

 

Informatie over opslagsysteem

RAID-configuratie

 

Naam van array: SATA_Array_0000

Grootte: 488.396 MB

Beschikbare ruimte: 3 MB

Aantal volumes: 1

Volumelid: Volume_0000

Aantal arrayschijven: 2

Arrayschijf: 68EIP1TRT

Arrayschijf: ES85N606711905E24

Gegevenscache schijf: Ingeschakeld

 

Volumenaam: Volume_0000

Status: Normaal

Type: Herstel

Grootte: 244.196 MB

Updatemodus: Continu

Systeemvolume: Ja  

Grootte van data-stripe: 64 KB

Write-back cache: Uit

Geïnitialiseerd: Ja  

Pariteitsfouten: 2

Blokken met mediafouten: 0

Grootte van fysieke sectoren: 4096 bytes

Grootte van logische sectoren: 512 bytes

 

Hardware-informatie

 

Naam van controller: Intel(R) Chipset SATA/PCIe RST Premium Controller

Type: SATA

Modus: RAID

Aantal SATA-poorten: 2

Aantal volumes: 1

Volume: Volume_0000

Aantal reserveschijven: 0

Aantal beschikbare schijven: 0

Opnieuw samenstellen bij hot-plugging:Uitgeschakeld

Fabrikant: Intel Corporation

Modelnummer: 0x282A

Productrevisie: 33

Direct aangesloten schijf: 68EIP1TRT

Direct aangesloten schijf: ES85N606711905E24

 

Schijf op Controller 0, Poort 0

Status: Normaal

Type: SATA schijf

Locatietype: Intern

Gebruik: Herstelschijf

Grootte: 932 GB

Systeemschijf: Nee

Gegevenscache schijf: Ingeschakeld

Opdrachtwachtrijen: NCQ

Overdrachtssnelheid: 6 GB/sec.

Model: TOSHIBA MQ04ABF100            

Serienummer: 68EIP1TRT

Id van SCSI-apparaat: 0

Firmware: JU001J  

Grootte van fysieke sectoren: 4096 bytes

Grootte van logische sectoren: 512 bytes

 

Schijf op Controller 0, Poort 2

Status: Normaal

Type: SATA SSD

Locatietype: Intern

Gebruik: Masterschijf

Grootte: 238 GB

Systeemschijf: Nee

Gegevenscache schijf: Ingeschakeld

Opdrachtwachtrijen: NCQ

Overdrachtssnelheid: 6 GB/sec.

Model: HFS256G39TND-N210A            

Serienummer: ES85N606711905E24

Id van SCSI-apparaat: 0

Firmware: 30001P10

Grootte van fysieke sectoren: 4096 bytes

Grootte van logische sectoren: 512 bytes

 

-------------------------------------------------

System Report

 

System Information

OS name: Microsoft Windows 10 Home

OS version: 10.0.16299 

System name: LAPTOP-KDTDBL05

System manufacturer: Acer

System model: Swift SF314-54

Processor: GenuineIntel Intel64 Family 6 Model 142 Stepping 10 1.8 GHz

BIOS: Insyde Corp., V1.06

PCH: 0x9D4E

 

Intel® Rapid Storage Technology enterprise Information

Kit installed: 15.9.1.1020

User interface version: 15.9.1.1020

Language: English (United States)

RAID option ROM version: 15.9.3.3408

Driver version: 15.9.1.1018

ISDI version: 15.9.1.1020

 

Storage System Information

RAID Configuration

 

Array Name: SATA_Array_0000

Size: 488,396 MB

Available space: 3 MB

Number of volumes: 1

Volume member: Volume_0000

Number of array disks: 2

Array disk: 68EIP1TRT

Array disk: ES85N606711905E24

Disk data cache: Enabled

 

Volume name: Volume_0000

Status: Normal

Type: Recovery

Size: 244,196 MB

Update mode: Continuous

System volume: Yes  

Data stripe size: 64 KB

Write-back cache: Off

Initialized: Yes  

Parity errors: 2

Blocks with media errors: 0

Physical sector size: 4096 Bytes

Logical sector size: 512 Bytes

 

Hardware Information

 

Controller name: Intel(R) Chipset SATA/PCIe RST Premium Controller

Type: SATA

Mode: RAID

Number of SATA ports: 2

Number of volumes: 1

Volume: Volume_0000

Number of spares: 0

Number of available disks: 0

Rebuild on Hot Plug: Disabled

Manufacturer: Intel Corporation

Model number: 0x282A

Product revision: 33

Direct attached disk: 68EIP1TRT

Direct attached disk: ES85N606711905E24

 

Disk on Controller 0, Port 0

Status: Normal

Type: SATA disk

Location type: Internal

Usage: Recovery disk

Size: 932 GB

System disk: No

Disk data cache: Enabled

Command queuing: NCQ

Transfer rate: 6 Gb/s

Model: TOSHIBA MQ04ABF100            

Serial number: 68EIP1TRT

SCSI device ID: 0

Firmware: JU001J  

Physical sector size: 4096 Bytes

Logical sector size: 512 Bytes

 

Disk on Controller 0, Port 2

Status: Normal

Type: SATA SSD

Location type: Internal

Usage: Master disk

Size: 238 GB

System disk: No

Disk data cache: Enabled

Command queuing: NCQ

Transfer rate: 6 Gb/s

Model: HFS256G39TND-N210A            

Serial number: ES85N606711905E24

SCSI device ID: 0

Firmware: 30001P10

Physical sector size: 4096 Bytes

Logical sector size: 512 Bytes

 

In the Windows maintenance only "INTEL recovery module" is indicated as diskdrive.

 

0 Kudos
6 Replies
SBrou1
Beginner
185 Views

To complete my question. Ik would like to change it back to non RAID, so that the complete meory is available again.

Thanks in advance.

Wanner_G_Intel
Moderator
185 Views

Hello SBrou1, Thank you for joining this Intel Community. If a recovery volume was created by Intel® RST, then it means that the drive was formatted. In case you would like to recover you data, you may need to contact a data recovery service or your system manufacturer. To delete the recovery volume, you need to reset the volume as non-raid in BIOS. You can perform these steps: -During boot, use CTRL-I to enter the RST BIOS Extension. This key combination may have been disabled by your computer manufacturer. If you are unable to enter the RAID BIOS extension, please contact your system manufacturer for more information. -Mark the drive as "Non-RAID". -Reboot your system. I hope you find this information helpful. Wanner G. Intel Customer Support Technician Under Contract to Intel Corporation
Wanner_G_Intel
Moderator
185 Views

Hello SBrou1, If you have any further questions, we will be glad to help you. Wanner G. Intel Customer Support Technician Under Contract to Intel Corporation
JMart99
Beginner
185 Views

I'm having this same problem on my new laptop.

Hp Pavilion 15 Bc-450Ns.

Installed a raid 0 and now it is not possible to dismount it by not being able to access the bios to the raid option.

There should be some other way to access and solve the problem.

Thank you.

Wanner_G_Intel
Moderator
185 Views

Hello JMart99, You can delete a RAID volume in two different way. Keep in mind that we always recommend backing up your data. A. Using the Intel® Rapid Storage Technology User Interface Utility 1.Run the Intel® Rapid Storage Technology UI from the following Start menu link: Start -> All Programs -> Intel® Rapid Storage Technology -> Intel® Rapid Storage Technology UI 2.Under ‘Status’ or ‘Manage’, click on the volume you want to delete. You will be presented with the volume properties on the left. 3.Click on ‘Delete volume’ 4.Review the warning message and click ‘Yes’ to delete the volume. 5.The ‘Status’ page refreshes and displays the resulting available space in the storage system view. B. Using the Option ROM User Interface -During POST, use CTRL-I to enter the RST BIOS Extension. -Mark the drive as "Non-RAID". -Reboot your system. **This key combination may have been disabled by your computer manufacturer. If you are unable to enter the RAID BIOS extension, please contact your system manufacturer for instructions. Wanner G. Intel Customer Support Technician Under Contract to Intel Corporation
JMart99
Beginner
185 Views

Thanks for your response, but those options I have already commented that they are not possible, as a system volume does not allow deleting it from the RST, and the second problem for which I request help is that from the bios there is no option to access the raid , so I see that it is not possible to reverse the changes. They should create software that will work before the beginning of the S.O. and thus be able to eliminate the raid.

Thank you.

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