Intel Raid 10 Failed - 2 out of 4 drives suddenly became non-members of array

[idata]

Hello,

I have an Asus P8P67 board and created a RAID 10 array with 4 x 3TB drives. I had intel driver version 10.5.1.1001 and updated to latest drivers 10.8.0.1003. Then I proceeded to update my BIOS from 1704 to 2103. Upon restart I went into bios to reset settings to the way they were before but upon restart my array was in failed status and two of the drives were non-member drives.

All drives are still there and working normally. I am afraid to change anything because I know the data is there because there is nothing different on the drives but for some reason they are not all part of array anymore. The only difference I see is that Intel software is showing missing drives with serial numbers of the connected drives but an additional ":0" at the end of serial number.

I have attached below the system info file created by intel software which details all my drives.

Thanks in advance for your help.

System Report

System Information

OS name: Microsoft Windows 7 Ultimate OS version: 6.1.7601 Service Pack 1 7601System name: MACHINASystem manufacturer: System manufacturerSystem model: System Product NameProcessor: GenuineIntel Intel64 Family 6 Model 42 Stepping 7 3.301 GHzBIOS: American Megatrends Inc., 2103

Intel® Rapid Storage Technology

Kit installed: 10.5.1.1001User interface version: 10.5.1.1002Language: English (United States)Intel RAID controller: Intel(R) Desktop/Workstation/Server Express Chipset SATA RAID ControllerNumber of SATA ports: 6RAID option ROM version: 10.5.0.1034Driver version: 10.5.1.1001ISDI version: 10.5.1.1002

Device Information

Name: Array_0000Size: 10.9 TBAvailable space: 0 GBDisk data cache: EnabledNumber of volumes: 1Volume member: RAID10Number of disks: 4Array disk: MJ1321YNG0YVAAArray disk: MJ1311YNG26HEAArray disk: MJ1311YNG0W57A:0Array disk: MJ1321YNG0Y7YA:0

Name: RAID10

Status: FailedType: RAID 10Size: 5.5 TBData stripe size: 64 KBWrite-back cache: EnabledSystem volume: NoInitialized: Yes Verification errors found: 0Blocks with media errors: 0Physical sector size: 512 BytesLogical sector size: 512 BytesParent array: Array_0000Number of disks: 4Array disk: MJ1321YNG0YVAAArray disk: MJ1311YNG26HEAArray disk: MJ1311YNG0W57A:0Array disk: MJ1321YNG0Y7YA:0

Disk on port 1

Port location: InternalStatus: NormalType: Hard diskUsage: AvailableSize: 233 GBSerial number: 5VG0JQ41Model: ST9250410ASGFirmware: 0002SDM1System disk: NoPassword protected: NoDisk data cache: EnabledNative command queuing: Yes SATA transfer rate: 3 Gb/sPhysical sector size: 512 BytesLogical sector size: 512 Bytes

Disk on port 2

Port location: InternalStatus: NormalType: Hard diskUsage: Array diskSize: 2.7 TBSerial number: MJ1321YNG0YVAAModel: Hitachi HDS5C3030ALA630Firmware: MEAOA580System disk: NoPassword protected: NoDisk data cache: EnabledNative command queuing: Yes SATA transfer rate: 3 Gb/sPhysical sector size: 512 BytesLogical sector size: 512 Bytes

Disk on port 3

Port location: InternalStatus: NormalType: Hard diskUsage: Array diskSize: 2.7 TBSerial number: MJ1311YNG26HEAModel: Hitachi HDS5C3030ALA630Firmware: MEAOA580System disk: NoPassword protected: NoDisk data cache: EnabledNative command queuing: Yes SATA transfer rate: 3 Gb/sPhysical sector size: 512 BytesLogical sector size: 512 Bytes

Disk on port 4

Port location: InternalStatus: NormalType: Hard diskUsage: AvailableSize: 2.7 TBSerial number: MJ1311YNG0W57AModel: Hitachi HDS5C3030ALA630Firmware: MEAOA580System disk: NoPassword protected: NoDisk data cache: EnabledNative command queuing: Yes SATA transfer rate: 3 Gb/sPhysical sector size: 512 BytesLogical sector size: 512 Bytes

Disk on port 5

Port location: InternalStatus: NormalType: Hard diskUsage: AvailableSize: 2.7 TBSerial number: MJ1321YNG0Y7YAModel: Hitachi HDS5C3030ALA630Firmware: MEAOA580System disk: NoPassword protected: NoDisk data cache: EnabledNative command queuing: Yes SATA transfer rate: 3 Gb/sPhysical sector size: 512 BytesLogical sector size: 512 Bytes

Disk on port Unknown

Port location: UnknownStatus: MissingType: Hard diskUsage: Array diskSize: 0 GBSerial number: MJ1311YNG0W57A:0Model: Firmware: System disk: NoPassword protected: NoDisk data cache: Ena...

[Allan_J_Intel1]

Hi there!

The problem is that you booted your computer without changing SATA mode to RAID right after updating BIOS.

When you updated BIOS the computer defaulted to IDE and this is why you have a RAID failed status. You will need to recreate your RAID from scratch, no data and structure is available.

Allan.