Rapid Storage Technology
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Intel Rapid Storage Technology

hakuna
Beginner
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hakuna_1-1606324607450.jpeg

 

Hi guys,

I recently installed SSD via Caddy in my laptop. I first cloned my C drive(default boot drive) from HDD to SSD and now I using SSD as my default boot disk. But now every time I boot my laptop there is this screen "Intel Rapid storage technology" that flashes. I tried selecting AHCI in the BIOS setup, then the intel message won't show up but there will be message "your system ran into trouble". So i have to select Intel RST in order to successfully boot. Can anyone help me getting rid of this message? Also I cannot afford to format any of my HDD or SSD. 

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4 Replies
Sebastian_M_Intel
Moderator
307 Views

Hello hakuna, 

 

Thank you for posting on the Intel® communities.   

 

In order to better assist you, please provide the following: 

 

If you are able to boot into the OS, run the following reports: 

 

1. Intel® System Support Utility (Intel® SSU), attach the report generated:  

  • Open the application, check the "Everything" box, and click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View".   
  • Click on the menu where it says "Summary" to change to "Detailed View".   
  • To save your scan, click on "Next", then "Save".   
  • Use the option under the reply window to attach the report to the thread (Drag and drop here or browse files to attach).  

 

2. Run the System Report for Intel® Rapid Storage Technology.  

 

If you cannot boot, please provide: 

  1. System brand and model number 
  2. Intel® Rapid Storage Technology (Intel® RST) version 
  3. Operating System (OS) version 

 

Additionally, answer the following: 

  • Is the system running any RAID configuration or Optane memory? 
  • Is the "Intel Rapid storage technology" screen that flashes the picture that you provided? If not, can you provide a picture? 
  • Where do you select Intel® RST to succesfully boot? Is it at the same screen mentioned above?  

 

Regards, 

 

Sebastian M  

Intel Customer Support Technician  


Sebastian_M_Intel
Moderator
263 Views

Hello hakuna,  

 

Were you able to check the previous post and get the information requested? Please let me know if you need more assistance.   

 

Regards,  

  

Sebastian M  

Intel Customer Support Technician  


LeonWaksman
Super User
260 Views

Hi @Sebastian_M_Intel 

Please read this thread

Same question, already answered 

Leon

 

 

Sebastian_M_Intel
Moderator
253 Views

Hello,  

 

@LeonWaksman, thank you for letting me know. 

 

@hakuna, in this case, we will close this inquiry as it has been already answered by the community on this thread. If you have any additional questions, please submit a new post and we will gladly assist you.  

 

Regards,  

  

Sebastian M  

Intel Customer Support Technician   


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