Rapid Storage Technology
Intel® RST, RAID
Announcements
FPGA community forums and blogs on community.intel.com are migrating to the new Altera Community and are read-only. For urgent support needs during this transition, please visit the FPGA Design Resources page or contact an Altera Authorized Distributor.
2190 Discussions

Intel rapid storage driver - "platform is not supported"

EEric7
Beginner
3,198 Views

I get the following error message no matter what version of RST I tried to install.

I'm using windows 10 x64 home on an asus ux501jw laptop.

Any help to resolve this issue would be greatly appreciated.

0 Kudos
3 Replies
Allan_J_Intel1
Employee
1,998 Views

You need to first check the computer BIOS program and see if the drive is set as AHCI or RAID mode. If you find any other SATA mode you will need to swap it and then reinstall the operating system. This is required because the operating system will require different drivers from scratch.

Allan.

0 Kudos
EEric7
Beginner
1,998 Views

My bios setting is set to ahci and there's no option for raid (only IDE). Since its a hm87 chipset I thought it would still be possible to install the RST drivers.

0 Kudos
idata
Employee
1,998 Views

Please test downloading the Intel® Rapid Storage 14.5 off your computer manufacturer's website

 

http://dlcdnet.asus.com/pub/ASUS/nb/DriversForWin10/IRST/IRST_Intel_Skylake_Win10_64_VER14501081.zip?_ga=1.228887967.284626929.1481632519 Intel Rapid Storage Technology driver

 

If the problem remains, I recommend checking this issue at this https://vip.asus.com/forum/ community area

 

 

Allan.
0 Kudos
Reply