Put RAID5 failed（2 disk unkown) to Online.

[skynetsea]

Hi Alfred,

I encountered a similar problem, To be precise,it's even more serious, have three disk RAID5 array / Volume broke down, the status description screen shot for bellow. this 2 disk is show unkown(未知），

but actually this 2 disk in the system & BIOS that it can be seen is normal(好的），

my question is if have any soluiton may i rebuild the array / volume (of course,the data inside remains), If there is no good solution ,Finally I created a new RAID5 and say good bye to the old files.

Thanks for your feedback. you will find the specification of my config.

My Comupte : mainboard is a ASUS Z87-c, cpu:intel i5-4590 ; Disks (use for array ) : 3 Seagate ST1000LM024 HN-M101MBB TO SATA3. Firmware:2AR20002;

&others disk : System disk: Samsung SSD 840 EVO 120GB, SATA SSD, firmware:EXT0CB6Q ;

sk hynix SH910 2.5 7mm 512GB, SATA SSD,firmware :1010CL00 ;

seagate ST1000DM003-1ER162 , SATA , firmware: CC45; State of disk (today) :

Previously the second & third disk was in unknow state without information and the Sata_Array was failed. The other disk were in good state.

Best Regards,

skynetsea zeng

[skynetsea]

(1)、the compute  system device manager show  the storage controller driver vesion:17.11.3.1010;

(2)、the compute  system device manager   the disk  list lack the raid5 member -disk  show blow screen shot serial number"S2ZPJ9FD318379".

[skynetsea]

[Kiriakos-GR]

Hello skynetsea,

I have similar motherboard technology as you do.

INTEL RST for your motherboard this is 14.10.0.1016 WHQL
https://www.station-drivers.com/index.php/en/component/remository/Drivers/Intel/Rapid-Storage-Technology-(RST)/Drivers/Intel-RST-14.x-Serie/Intel-Rapid-Storage-Technology-(RST)-Version-14.10.0.1016-WHQL/lang,en-gb/

This driver will offer ideal support for your motherboard.

Regarding your RAID setup.

You must perform first HDD drive inspection, check its drive health due HDD manufacturer software.

In order to remove 17.11.3.1010,  go to devices manager,  load oldest driver in the list.

Reboot ..

When oldest driver is active, ... then uninstall  17.11.3.1010

Then check devices manager, remove any stored copy of 17.11.3.1010

Now is the time to install your copy of 14.10.0.1016 WHQL 

Now is the time to recreate your RAID Array . 

Please let me know, if you faced any issues installing  14.10.0.1016 WHQL 

[skynetsea]

thanks ,  I will try the solution,

Best Regards,

skynetsea zeng

[RobbieR_Intel]

Hello skynetsea,

Thank you for reaching out to our communities and for providing all the necessary information. I will now further investigate the issue and will get back to you once I have an appropriate resolution or if I need further information.

Best Regards,

Robbie R.

Intel Customer Support Technician

[skynetsea]

HI Robbie

Thanks for your attention,   Looking forward to your solution or final outcome，

Best Regards,
skynetsea zeng

[Kiriakos-GR]

You cannot receive further advice's from INTEL,  because they consider your hardware as outdated.

If you are unable to fix this system?  Then hire and pay a professional computer builder, so him to do it.