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Beginner
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RST stooped CD auto play from working

I have an Asus Z370 A Motherboard. When I updated the SATA AHCI controller to the RST Intel 300 Series driver, the CD auto play stopped working and very slow to work. Can the RST drivers be designed to fix this problem? Can a new stand alone AHCI driver be designed?

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Community Manager
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drlson: Thank you for joining the Intel® communities support.

 

 

In this case to try to fix the problem, we can always try a Windows system restore to the point before the SATA AHCI controller was updated:

 

https://support.microsoft.com/en-ca/help/12415/windows-10-recovery-options

 

 

If the problem persists after that then the next thing to try will be to re-install Windows from scratch for the CD auto play to work again.

 

 

Regards,

 

Alberto R.

 

 

Intel Customer Support Technician

 

Under Contract to Intel Corporation
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Community Manager
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drlson: I just wanted to check if the information posted previously was useful for you and if you need further assistance on this matter?

 

 

Regards,

 

Alberto R.

 

 

Intel Customer Support Technician

 

Under Contract to Intel Corporation
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Beginner
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I founded a post about the Link Power Management in the Performance tab of the RST Program. https://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/intel-rapid-storage-technology-... Intel Rapid Storage Technology driver stops Autoplay working - Microsoft Community It said to disable it. It worked for one person, but it did not work for me. Could it be a setting in the Bios? Could something be in "regedit?"

Thank you,

David

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Community Manager
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drlson: Normally, this feature is not related to the BIOS, but you can always get in contact directly with ASUS to verify that information and to restore the BIOS to default values, also we recommend to install the Intel® RST version provided by ASUS.

 

https://www.asus.com/support/Download-Center/

 

https://www.asus.com/support/

 

 

To verify if this scenario has something to do with "regedit", you can always get in contact with Microsoft directly to confirm if that is the case and for them to provide further suggestions on this subject:

 

https://support.microsoft.com/en-us

 

 

Regards,

 

Alberto R.

 

 

Intel Customer Support Technician

 

Under Contract to Intel Corporation
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