Rapid Storage Technology

[Alienrage]

Raid Config will not work. The app found the two SSD NVMe 2230 but optane storage monitores that not two guilty ssd are present

[Alienrage]

A few minutes ago I got an bios update from Dell.

Now the optane memory message is "No valid controller detected"

 see jpg in german

[Alienrage]

I don´t understand

[DeancR_Intel]

Hi Alienrage,

Thank you for your inquiry. I'm looking into it and will get back to you with a resolution as soon as possible.

Best regards,

Dean R.

Intel Customer Support Technician

[Ernesto_C_Intel1]

Hi @Alienrage,

I'm reaching out to you on behalf of my technician. In order for me to further assist you with your concern, I would like to clarify the following. 

Let me tackle first your latest message. As you can see on the device manager, there is nothing wrong with the Intel RAID controller. The error message you saw only shows that there are no Intel Optane devices connected on your system. Since there is no Intel Optane present, the software is working properly. 

Going back to the original concern, I would like to clarify the following: 

1) Is my understanding correct that you want to transfer current the Windows 11 installation configured in RST RAID 0 array from Alienware 17R3 to another laptop (Dell G15 5530)? So, one is an older laptop (Alienware 17R3) and migrating to a newer one (Dell G15 5530)? Is that correct?

2) What processors does each laptop have?

Regards, 

Ernesto C. 

Intel Customer Support Engineer

[Alienrage]

1) yes

2) see jpg

[Ernesto_C_Intel1]

Hi @Alienrage,

Thank you for the quick response. Allow me time to continue investigating the issue you've raised. 

I'll provide you an update as soon as possible. 

Regards, 

Ernesto C. 

Intel Customer Support Engineer

[Ernesto_C_Intel1]

Hi @Alienrage,

Thank you for your patience. After further checking, OS migration from 6th gen platform (i7-6820HK) to 13th gen platform (i7-13650HK) is not guaranteed to work due to having different BIOS settings/configuration and possible vendor customizations on each respective motherboard involved.

With this in mind, it would be best to setup Windows OS from scratch on the newer platform.

I'll proceed to close this case now. Feel free to create a new thread if you have any concerns or questions. 

Regards, 

Ernesto C. 

Intel Customer Support Engineer

[Alienrage]

Hi Ernesto

I tried it at the begining. Formated the 2 SSD boot with a Aomei bootstick. The 2 SSD were not detected from aomei . I have no software to create a array during bios is started to press ctrl I and create a array.

[drr]

Intel is a disappointing company rapid disk crap is useless.