Hello!
I've the following configuration on a Gigabyte Z490 Gaming X m/b with an i9-10900K:
2x st2000dm008 HDDs in RAID-1 (OS, DB & Software)
3x st16000ve000 HDDs in RAID-5 (Constant video recording with a rate of about 20 MBps to 48 MBps)
6 days ago, from 00:40, I noticed intermittent video recording. I checked the Intel Optane Memory and Storage Management tool and I saw that the RAID-5 was rebuilding!
The driver was v17.9.0.1007 and I updated to v18.31.6.1039 from m/b support site after the issue. Windows 10 Pro v20H2 (19042.685)
I would like to know the cause of the rebuild but I can't find any clue. The uptime was ok and there was no events related to the problem in System & Application event logs.
Note that a month ago the system got totally frozen. I could see the desktop but it was unresponsive. I had to power it off. No events, no BSOD...
I've two more PCs with exactly the same configuration but a lot less load and there're no problems so far. All of them are brand new.
Update (17/05/21 17:01):
I see the following Storport events that must match the time that rebuild started:
Log Name: Microsoft-Windows-Storage-Storport/Operational
Source: Microsoft-Windows-StorPort
Date: 12/05/21 00:40:33
Event ID: 549
Task Category: Port
Level: Error
Keywords: Write request,Read request
User: N/A
Computer: VID1
Description:
This is the first instance of the error seen during this time period
on Storport Device (Port = 0, Path = 6, Target = 2, Lun = 0) whose Corresponding Class Disk Device Guid is {a8f420c9-f82a-2d20-03aa-e40c3dc7756c}:
The request opcode was 0x8A and completed with SrbStatus 0x5 and ScsiStatus 0x0.
The sense code was (0x0,0x0,0x0).
The io latency was 1 ms.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-StorPort" Guid="{c4636a1e-7986-4646-bf10-7bc3b4a76e8e}" />
<EventID>549</EventID>
<Version>2</Version>
<Level>2</Level>
<Task>201</Task>
<Opcode>0</Opcode>
<Keywords>0x800000000600000</Keywords>
<TimeCreated SystemTime="2021-05-11T21:40:33.5692630Z" />
<EventRecordID>2541</EventRecordID>
<Correlation />
<Execution ProcessID="24960" ThreadID="23460" />
<Channel>Microsoft-Windows-Storage-Storport/Operational</Channel>
<Computer>VID1</Computer>
<Security />
</System>
<EventData>
<Data Name="PortNumber">0</Data>
<Data Name="PathID">6</Data>
<Data Name="TargetID">2</Data>
<Data Name="LUN">0</Data>
<Data Name="ClassDeviceGuid">{a8f420c9-f82a-2d20-03aa-e40c3dc7756c}</Data>
<Data Name="AdapterGuid">{ba8cd312-4cf3-11eb-9af6-806e6f6e6963}</Data>
<Data Name="BusType">8</Data>
<Data Name="MiniportName">iaStorAC</Data>
<Data Name="VendorId">Intel </Data>
<Data Name="ProductId">Raid 5 Volume</Data>
<Data Name="SerialNumber">Archive</Data>
<Data Name="AdapterSerialNumber">
</Data>
<Data Name="BootDevice">false</Data>
<Data Name="Version">1</Data>
<Data Name="RequestDuration_ms">1</Data>
<Data Name="WaitDuration_ms">0</Data>
<Data Name="Command">138</Data>
<Data Name="SrbStatus">5</Data>
<Data Name="ScsiStatus">0</Data>
<Data Name="SenseKey">0</Data>
<Data Name="AddSense">0</Data>
<Data Name="AddSenseQ">0</Data>
<Data Name="IoSize">131072</Data>
<Data Name="QueueDepth">0</Data>
<Data Name="LBA">0x8bb7be000</Data>
</EventData>
</Event>
Log Name: Microsoft-Windows-Storage-Storport/Operational
Source: Microsoft-Windows-StorPort
Date: 12/05/21 00:40:34
Event ID: 549
Task Category: Port
Level: Error
Keywords: Write request,Read request
User: N/A
Computer: VID1
Description:
This is the first instance of the error seen during this time period
on Storport Device (Port = 0, Path = 6, Target = 0, Lun = 0) whose Corresponding Class Disk Device Guid is {7aa595ea-4362-d3a6-970a-3b95d5993d49}:
The request opcode was 0x2A and completed with SrbStatus 0x5 and ScsiStatus 0x0.
The sense code was (0x0,0x0,0x0).
The io latency was 1 ms.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-StorPort" Guid="{c4636a1e-7986-4646-bf10-7bc3b4a76e8e}" />
<EventID>549</EventID>
<Version>2</Version>
<Level>2</Level>
<Task>201</Task>
<Opcode>0</Opcode>
<Keywords>0x800000000600000</Keywords>
<TimeCreated SystemTime="2021-05-11T21:40:34.0597494Z" />
<EventRecordID>2542</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="21648" />
<Channel>Microsoft-Windows-Storage-Storport/Operational</Channel>
<Computer>VID1</Computer>
<Security />
</System>
<EventData>
<Data Name="PortNumber">0</Data>
<Data Name="PathID">6</Data>
<Data Name="TargetID">0</Data>
<Data Name="LUN">0</Data>
<Data Name="ClassDeviceGuid">{7aa595ea-4362-d3a6-970a-3b95d5993d49}</Data>
<Data Name="AdapterGuid">{ba8cd312-4cf3-11eb-9af6-806e6f6e6963}</Data>
<Data Name="BusType">8</Data>
<Data Name="MiniportName">iaStorAC</Data>
<Data Name="VendorId">Intel </Data>
<Data Name="ProductId">Raid 1 Volume</Data>
<Data Name="SerialNumber">System</Data>
<Data Name="AdapterSerialNumber">
</Data>
<Data Name="BootDevice">true</Data>
<Data Name="Version">1</Data>
<Data Name="RequestDuration_ms">1</Data>
<Data Name="WaitDuration_ms">0</Data>
<Data Name="Command">42</Data>
<Data Name="SrbStatus">5</Data>
<Data Name="ScsiStatus">0</Data>
<Data Name="SenseKey">0</Data>
<Data Name="AddSense">0</Data>
<Data Name="AddSenseQ">0</Data>
<Data Name="IoSize">4096</Data>
<Data Name="QueueDepth">0</Data>
<Data Name="LBA">0x5fd640</Data>
</EventData>
</Event>
I've many of them from day 0. I see them on the other two PCs so it may be irrelevant.
Any help is really appreciated,
Thank you
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