erro ao instalar optane, como resolver esse problema?

[Leonardo_C_Intel]

Hello jrodr68 Thank you for posting in the Intel Community. I see that you are having an error with the Intel® Optane™ Memory installation, in order to lick into the case please let me know the brand and model of your computer? Note: We only provide support in English and we use a translation tool for your post. Hope this helps. Regards, Leonardo C. Intel Customer Support Technician Under Contract to Intel Corporation

[Leonardo_C_Intel]

Hello jrodr68 Can you provide me with your hardware configuration? Regards, Leonardo C. Intel Customer Support Technician Under Contract to Intel Corporation

[Leonardo_C_Intel]

Hello jrodr68 I haven’t heard back from you, I am going to close this request If you have more questions please do not hesitate in replying back. Regards, Leonardo C. Intel Customer Support Technician Under Contract to Intel Corporation