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Intel Raid SRCZCR - Need to get data off this old server. Array currently in ERROR state.

MWein4
Beginner
1,402 Views

Hello...

I know this server is old, but i need to get the data off it.

Not sure how to recover or best method or steps in StorCon.

Guide says contact intel, but not supported.

Its a Raid 5 Array, and i believe i had 4 drives with a hotfix, but i have 3 drives that are currently in ready state, and 2 missing.

How can i get the rebuild process started by replacing one bad drive ?

Appreciate (Begging ) any insight to attempt to rebuild this array!

Thanks

Mike

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1 Solution
AP16
Valued Contributor III
155 Views

If there was a 4 drives with hot replace, and lost one array drive and one replace, you should have a degraded, but still accessible from OS array. If two missing disks was both from array, you have no data, and no ways to restore. Here is a docs of controller

https://downloadcenter.intel.com/download/19462/Archived-documents-for-Intel-RAID-Controller-SRCZCR https://downloadcenter.intel.com/download/19462/Archived-documents-for-Intel-RAID-Controller-SRCZCR , document sw_install.pdf on page 114 contain some instructions of array statuses and repairing.

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AP16
Valued Contributor III
156 Views

If there was a 4 drives with hot replace, and lost one array drive and one replace, you should have a degraded, but still accessible from OS array. If two missing disks was both from array, you have no data, and no ways to restore. Here is a docs of controller

https://downloadcenter.intel.com/download/19462/Archived-documents-for-Intel-RAID-Controller-SRCZCR https://downloadcenter.intel.com/download/19462/Archived-documents-for-Intel-RAID-Controller-SRCZCR , document sw_install.pdf on page 114 contain some instructions of array statuses and repairing.

idata
Community Manager
155 Views

Hi,

We also suggest replacing the drive that failed at first if the RAID array status is degraded as an extra mile. If not, we strongly recommend taking the drives to a data recovery center for assistance.

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