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jcast181
Beginner
2,217 Views

MeshCommander 0.6.3 remote desktop nuc with w7 professional x64bits

Hi ...

I have installed Mesh commander 0.6.3 it on a computer with windows 7 since a mini pcs calling system with intel v10 has been implemented in my workplace.

 

 

Currently, I have added more than 60 mini-pcs.

 

They are brand plexus with intel v10 ...

 

But 9 of them have been installed with professsional windows7 and when I try to access them with remote desktop it gives me timeout ...

 

 

However, about 58 computers with the same hardware but with the fedora linux distribution, I can access by remote control without problems and restart them and interact with the desktop ...

 

 

 

I would have to configure some parameter in the mesh commander or in the minipcs with w7 professional to be able to access by remote control and interact in the desktop as with the linux (fedora)? ....

 

 

A thousand thanks...

 

0 Kudos
25 Replies
idata
Community Manager
235 Views

Hello kiketoboso,

 

 

Thanks for joining the community.

 

 

Could you detail what method did you used to provision the Windows 7 mini PCs? ACUConfig, MBex?

 

 

Is the Management Engine Interface (MEI) driver and Local Management service (LMS.exe) installed on the windows machines?

 

 

Jose A.
jcast181
Beginner
235 Views

Hello JoseA, I attached capture of the model of intel board used ...

 

These equipment we leave an external company installed, and the type of communication

 

It was putty, but after reviewing several forums I found

 

meshcommander 0.6.3, and I have seen that it works below the operating system, which is independent of it, and after installing it on my pc that has w7 professional, I have verified that I can access without problems 51 nucs

 

that are installed with fedora, but at 9 nucs that have w7 professional

 

when I connect it gives me timeout error,
idata
Community Manager
235 Views

Hello kiketoboso,

 

 

Thanks for the info provided.

 

 

Please allow us some time to research on this and we will get back to you as soon as we have updates.

 

 

Regards

 

 

Jose A.
idata
Community Manager
235 Views

Hello kiketoboso,

 

 

Could you tell me what method did you used and how did you provisioned your systems (both Linux and Windows 7 ones)

 

 

Jose A.
jcast181
Beginner
235 Views

I do not understand the question...

 

 

Linux is a 64-bit fedora

 

And windows 7 professional 32 bits

 

 

The hardware is the same equipment exactly
idata
Community Manager
235 Views

Hello kiketoboso,

 

 

When I say provision I am referring to a remote management method called Active Management Technology which will allow you to remotely monitor a system even when they are out of band (OOB) or turned off.

 

 

For monitoring them using AMT you usually use Mesh Commander or the Intel Manageability Commander. If you are using any other monitoring method like Remote Desktop or VNC you are really not using AMT, thus the systems are not provisioned and we might be talking about different things.

 

 

Please let me know if this is what you are talking about: https://www.intel.com/content/www/us/en/architecture-and-technology/intel-active-management-technolo... https://www.intel.com/content/www/us/en/architecture-and-technology/intel-active-management-technolo...

 

 

Jose A.

 

jcast181
Beginner
235 Views

I am currently using mesh commander 0.6.3 ...

 

In the fedora I have no problem accessing(fedora x64 bits)

 

In windows 7 professional 32 bits I get timeout error ...

 

 

If I access them with ultravnc, by ip, using port 1

 

That is to say for example

 

10.36.218.15:1

 

 

But I would like with meshcommander 0.6.3 to also control the 9 windows 7

 

since if not with ultra vnc, I have to be reviewing the ips of the computers every time they fail, and with mesh commander I have them added and it is much more comfortable.

 

 

Thank you.
idata
Community Manager
235 Views

Hello kiketoboso,

 

 

So you mean that you are actually able to access the Linux computers through Mesh Commander?

 

 

Did you remember to have used something like ACUconfig software to setup the connection to those Linux machines or the Windows ones?

 

 

Jose A.
jcast181
Beginner
235 Views

http://info.meshcentral.com/downloads/mdtk/meshcommander.msi If I can access machines with 64-bit fedora linux, I access with mess commander 0.6.2, and even when I restart them I see the boot of bios and how it starts fedora ...

 

No, to my knowledge nothing has been enabled in any nuc ...

 

http://info.meshcentral.com/downloads/mdtk/meshcommander.msi MeshCommander 0.6.3

MSI installer, WIN32 executable, Apache 2.0 License.

Install .NET first on Windows7 and older

 

http://www.meshcommander.com/meshcommander
idata
Community Manager
235 Views

Hello kiketoboso,

 

 

Been that the case I think that you are missing the configuration procedure on the Windows machines. You want to make sure you have installed the Intel Management Engine driver (MEI) and Local Manageability Service (LMS.exe) You can download it from downloadcenter.intel.com for the particular machine you have. (LMS installs in the same MEI driver installation package.)

 

 

After that you want to download and follow the installation instruction for the Intel Setup and Configuration Software (SCS) https://downloadcenter.intel.com/download/26505/Intel-Setup-and-Configuration-Software-Intel-SCS-?pr... https://downloadcenter.intel.com/download/26505/Intel-Setup-and-Configuration-Software-Intel-SCS-?pr... in order to provision these Windows machines to be configured for Active Management Technology (Intel AMT). After that you should be able to access them through Mesh Commander or Intel Manageability Commander.

 

 

For help you can check the following documents: https://www.intel.com/content/www/us/en/support/articles/000020976/software.html https://www.intel.com/content/www/us/en/support/articles/000020976/software.html

 

 

Let me know how it works.

 

 

Jose A.
idata
Community Manager
235 Views

Hello kiketoboso,

 

 

Do you have any updates, questions or comments in regards to this issue?

 

 

Please do not hesitate to contact us back.

 

 

If you consider the issue to be completed please let us know so we can proceed to mark this thread as resolved.

 

 

Regards

 

 

Jose A.
jcast181
Beginner
235 Views

No, I have not yet been able to install the software for the last response due to work overload, do not close the post yet. Thank you.

idata
Community Manager
235 Views

Hello kiketoboso,

 

 

Sure, not a problem. I will follow up with you in a couple days then.

 

 

Jose A.
idata
Community Manager
235 Views

Hello kiketoboso,

 

 

Do you have any updates, questions or comments in regards to this issue?

 

 

Please do not hesitate to contact us back.

 

 

If you consider the issue to be completed please let us know so we can proceed to mark this thread as resolved.

 

 

Regards

 

 

Jose A.
jcast181
Beginner
235 Views

Sorry, this week I'm on vacation, I'll try to try it if I have time the following week, thanks for the patience ...

idata
Community Manager
235 Views

Hello kiketoboso,

 

 

Not a problem. We will follow up next week.

 

 

Jose A.
idata
Community Manager
235 Views

Hello kiketoboso,

 

 

Do you have any updates about the suggested steps?

 

 

Please do not hesitate to contact us back.

 

 

If you consider the issue to be completed please let us know so we can proceed to mark this thread as resolved.

 

 

Regards

 

 

Jose A.
idata
Community Manager
235 Views

Hello kiketoboso,

 

 

We will proceed to mark this thread as resolved. If you have further issues or questions just go ahead and create a new topic.

 

 

Jose A.
jolmo
Beginner
235 Views

Hello again, I have finally installed intel amt on the client computer, but I have two different cases ...

In a computer I get a screen to enter a password and the message I attach to the computer I'm accessing ...

And in the second I can access, I see the screen, and even pressing the ctr-al-del button works for me, but with the mouse I can not mark anything does not work ...

I can also reset the computer with w7 and restart it I just need to be able to act with the mouse as I do with the fedora ...

idata
Community Manager
178 Views

Hi Kike,

 

 

Can you please send us the logs of System Discovery tool. You will get the logs running the command ACUConfig.exe from the Host.

 

 

More details of the tool and configuration at https://www.intel.com/content/dam/www/public/us/en/documents/guides/amt-configuration-utility-user-g... Intel® AMT Configuration Utility User Guide

 

 

Regards,

 

Miguel C.

 

Intel Customer Support

 

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