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NPTM.CheckSelfTest Failed during Intel confidence test.

KKini
Beginner
‎06-05-2016 05:48 AM
1,120 Views

Hello,

I have one failure in my system when running the INTEL confidence test utility.

  • Specifically the NPTM.CheckSelfTest fails.
  • There are no other failures.

Failure details are

Self test result failed : expected 0x55h recv: 0x0280.

Device specific 'internal' failure.

Standard error code = 33701020

NPTM.CHECKSELFTEST FAILED.

Current bios version is

- 86B.01.02.0001.111120150000

I've installed an SP1200SPS motherboard with an Intel Zeon 1245 v5 cpu.

The system loads fine, and I can install windows (at least I can reach the installation screen).

Can I please check, do I need to return this motherboard for a replacement? or is this error related to some functionality not available on this specific model of the 1200 series?

Thanks,

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idata
Employee
‎06-06-2016 04:53 PM
266 Views

Hello,

 

 

Please contact our support directly for further asisstance on your issue:

 

 

http://www.intel.com/content/www/us/en/support/contact-support.html http://www.intel.com/content/www/us/en/support/contact-support.html
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