It will be a good idea if you can extract the TTY logs of the raid controller. You can extract them by right clicking on the raid controller inside the raid web console and one of the last options is the TTY logs.
This is not working for me, couple of things, 1st, Intel Raid Web Console 2 just freezes and doesn't respond after i click Save TTY logs, and when I open the file there's nothing in it..
Any other suggestions. From the photo I attached can you tell me what drive is exactly that might be going bad?